CGO Operator

Description

Job Summary: Prosegur is seeking CGO Operators for its 24/7 center, who will coordinate security operations across Spain, manage incidents, and maintain communication with operational staff. Key Highlights: 1. A stable position in a consolidated operational environment. 2. Comprehensive initial training and onboarding plan. 3. A stable, digitized environment with well-defined protocols. JOB DESCRIPTION Do you want to join the Operations Center that coordinates security nationwide? At Prosegur, we are looking for CGO Operators for our 24/7 center\. If you enjoy coordination, technology, incident management, and working in a dynamic environment, this is the right place for you! **What will you do?** * You will become the "control tower" for our security services: from your CGO station, you will monitor real-time events across various locations nationwide. * You will be the first responder to incidents and emergencies. * You will ensure each service starts and ends correctly. * You will coordinate mobility services and occasional reinforcements, helping all pieces fit together—even during peak activity periods. * You will maintain constant communication with operational staff. **Why choose us?** * A stable position within a consolidated operational environment. * Collective-bargaining salary, plus language allowance (certification required). * You may join either on a fixed night shift or on rotating 24/7 shifts, depending on the available position. * Comprehensive initial training and onboarding plan. * A stable, digitized environment with well-defined protocols. * Team spirit, support, and close supervision. REQUIREMENTS **What are we looking for?** * Education aligned with Administration, IT Management, Criminology, Security, International Relations, or related fields. * Proficient use of computer tools and digital platforms. * Minimum English level: B2 (test administered). * Experience in operational support, coordination, or similar environments. * Ability to prioritize and manage incidents under pressure. * Availability according to the selected modality: rotating 24/7 shifts or fixed night shift (2 positions).