Summary: The OTC Specialist supports end-to-end Order-to-Cash activities, focusing on collections, billing, cash forecasting, and credit management, working autonomously with various stakeholders. Highlights: 1. Supports end-to-end Order-to-Cash activities and optimizes cash flow 2. Focuses on collections, billing, cash forecasting, and credit management 3. Works autonomously and collaborates with various stakeholders Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. **About the role** ================== Job Summary The Accounting Sr. Admin Specialist is responsible for performing routine accounting support tasks such as data entry, invoice processing, and reconciliations. This role works autonomously and may coordinate activities of other professional\-level staff. This job profile is intended for experienced professional\-level staff that generally works autonomously and only requires closer supervision in non\-routine situations. The OTC Specialist supports end‑to‑end Order‑to‑Cash activities with a strong focus on collections, billing, cash forecasting, and credit management. The role works closely with Legal Entities, Sales, Project Management, and Finance stakeholders to optimize cash flow, manage credit risk, and drive process standardization across the Group. Key Responsibilities **Billing \& Invoicing** * Prepare and issue accurate customer invoices based on contracts, service agreements, and purchase orders. * Review and reconcile billing data, ensuring timely invoice dispatch in compliance with customer and regulatory requirements (e.g. B2B e‑invoicing). * Collaborate with Sales, Project Management, Customer Service, and Collections teams to resolve billing queries. * Support intercompany billing, month‑end and year‑end close activities, including billing‑related journal entries and reconciliations. * Ensure compliance with OTC controls, accounting policies, and regulatory requirements. Supporting internal and external audits. **Collections \& Cash forecasting** * Perform structured follow‑ups with customers (phone/email) to ensure timely payments in line with contractual terms. Driving overdue reduction across assigned Legal Entities through proactive management of customer collections. * Identify, analyze, and resolve payment‑impacting disputes, coordinating with PMs, Sales, and Local Finance to ensure timely resolution. * Monitor AR performance, maintain accurate records, and perform AR, revenue, and ageing analysis. * Participate in stakeholder meetings, propose corrective actions, and escalate AR‑related risks when required. * Support cash forecasting by providing reliable AR data and trends, payment expectations and accurate information in systems . **Credit Management** * Perform customer credit risk assessments using external credit tools and reports and recommend and monitor customer credit limits in line with internal policies. * Monitor credit exposure, ensure timely reporting, and escalatig risks as needed. Close collaboration with Sales and Local Finance to support effective credit decisions. To succeed in this role, you will need: * Solid financial background with hands‑on experience in Order‑to‑Cash processes, such as Billing, Cash Collections, and/or Credit Management. Experience in a Finance or Shared Services environment is a strong advantage. * Experience within manufacturing, industrial, or project‑based environments is preferred. * Robust knowledge and experience in billing processes is a plus. * Fluent in English (written and spoken). Knowledge of Italian is a big plus. * Strong understanding of the end‑to‑end Order‑to‑Cash cycle, including accounting principles, revenue recognition, and billing processes within Global Business Services or Finance Shared Services organizations. * Highly proactive and ownership‑driven mindset: you anticipate issues, take initiative to resolve them, and follow through to completion without losing sight of priorities. * Excellent analytical, problem‑solving, and decision‑making skills, with a structured, data‑driven and continuous‑improvement (Lean) approach to challenges. * Strong focus on ownership of results: reliability in execution and delivery on commitments. * Strong communication and stakeholder‑management skills; success in this role requires continuous interaction with project teams, Sales, and Finance stakeholders, including the ability to influence and align across teams. * Experience working with ERP systems (e.g. SAP, Microsoft Dynamics 365, iScala or similar) is highly valued. * Proficient in MS Office, particularly Excel and PowerPoint. **What we offer you** ===================== * A permanent contract. * A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives. * Restaurant tickets * Be part of an experienced, international team. * A good vibe working environment. * Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios , making your work experience both comfortable and convenient. * Other fringe benefits Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.