Job Summary: We are seeking a professional to manage parking facilities remotely and provide customer service, participating in a digital and cultural transformation process. Key Highlights: 1. Professional development opportunity in the mobility sector 2. Join a transformation process at a leading company 3. Key role in customer experience and remote supervision What drives and inspires us at Telpark is talent. OVERVIEW Empark is the leading company in the Iberian vehicle parking sector, operating in both Off\-Street and On\-Street segments, with revenues of approximately €200 million. Thanks to Empark’s experience and best practices, the company has achieved significant growth over the past decade, demonstrating strong resilience during recessionary periods and becoming a digital leader in the mobility market across the Iberian Peninsula. If you are interested in developing your professional career in the mobility sector, experiencing a transformation process at a market-leading company, and enjoy doing new things, this position may interest you. MAIN RESPONSIBILITIES * Remote management of our parking facilities as the sole point of contact when no on-site presence exists. \- Management and control of intercom systems and remote supervision tools\- Customer service, as a fundamental component of the customer experience at our parking facilities * Management of parking reservations * Rotating shifts, 7x24 Basic knowledge of information security. (Policies, Regulations, and Security). PROFILE Education * High school diploma or vocational training level II (FP II) * Proficiency in Microsoft 365 Experience * Minimum of 2 years in customer service roles * Rotating shift experience is desirable Mandatory:* Portuguese language proficiency at minimum B2 level * Spanish * Proficiency in MS Office 365 SKILLS* Customer service * Problem solving * Digital competence * Planning and organization * Teamwork If you want to join a growing company undergoing full digital and cultural transformation, now is your moment.