Job Summary: We are seeking a customer service professional to handle inquiries, address customer needs, and resolve incidents in the automotive sector. Key Highlights: 1. Primary point of contact for customers. 2. Strong communication skills and agility highly valued. 3. Customer satisfaction and problem-solving focus. We are looking for a professional for a customer service role focused on the automotive sector in Madrid. You will serve as the primary point of contact to manage customer inquiries, address their needs, and resolve any incidents that may arise during their experience. Excellent communication skills and the ability to thrive in an agile work environment are essential. Empathy and a clear problem-solving orientation are especially valued, with the goal of ensuring maximum satisfaction for those who trust our services. You will be responsible for using various digital tools and systems to manage requests, keep databases up to date, and report any deviations. Adaptability to our procedures and a proactive attitude toward continuously improving service quality will be highly appreciated. Minimum 1 year of experience in customer service. Academic qualification: High school diploma.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
