**We explore and discover the limitless possibilities of energy so we can all progress. We believe in the power of talent to shape the future. That’s why we’re looking for curious, bold individuals who are eager to grow and create new ways forward—people who want to join us in building a more sustainable, innovative, and inclusive world.** **We strongly believe that diversity fuels creativity and innovation. That’s why we welcome professionals who are ready to grow, learn, and bring their perspective to the energy challenges of today and tomorrow.** **Here, you’ll find a place to grow and unlock your full potential.** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **Key information:** ====================== **Team:** Chemistry (D.E. Chemistry) **Location:** Madrid **Experience level:** \+3 years **Requirements:** Higher Vocational Training Cycle \+ advanced English **The team you’ll join:** ============================= You will join the Chemistry area within Repsol’s petrochemical products business, where we work to deliver efficient, value-added solutions to our customers in the marketing of intermediates and plastics. The role’s mission is to ensure agile, high-quality customer service by managing customer orders from start to finish and maintaining clear, proactive communication at all times. This position is critical to ensuring customer satisfaction and the correct execution of the commercial process. You will work in a collaborative environment, closely coordinating with sales teams, commercial administration, and other departments involved in the supply chain. Your main challenge will be to efficiently manage multiple requests and orders while consistently delivering a high level of service. This position offers the opportunity to develop skills in commercial management, B2B customer service, and cross-functional coordination within a dynamic, results-oriented environment. **Main responsibilities:** ======================= * Manage customer orders end-to-end, ensuring information is always up to date. * Respond to customer inquiries via phone and email, providing prompt and accurate answers. * Proactively inform customers about order status and potential issues. * Coordinate internally to resolve incidents and complaints. * Provide administrative support to the commercial area, including credit and debt management. **What we offer:** ================== * **Contract type:** Temporary * **Bonus** based on objectives * **Medical insurance** * **Pension plan contribution** * **Digital disconnection policy** * **Work-life balance measures** * **Legal advisory services** * **Employee support services** **You’ll be a great fit if:** ============================== * You hold a Higher Vocational Training qualification. * You have experience in customer service within administrative or commercial environments. * You possess an advanced level of English and value additional languages (French, Italian, or German). * You are organized, solution-oriented, and capable of managing multiple tasks simultaneously. * You feel comfortable working in teams and collaborating across different departments. \#LI\-CC1
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
