Do you have experience in the financial sector and are you looking for a new opportunity at an innovative, growing company? At Nebula Finance, we are seeking a **Collection Manager** with solid experience, ideally in the lending or fintech industry. **Main Responsibilities:** * Design and execute effective collection strategies for recovering overdue portfolios. * Supervise and lead the collection agents, ensuring achievement of individual and team goals. * Analyze performance indicators and prepare periodic reports for management. * Implement improvements in collection processes to maximize efficiency and reduce costs. * Ensure compliance with internal policies and current legal regulations. * Coordinate with internal departments (Legal, Customer Service, Risk, etc.) to resolve complex cases. * Manage negotiations with delinquent customers in a professional and results-oriented manner. * Evaluate and manage external collection providers when necessary. **Requirements:** * Minimum of 3 years of experience in collections, with at least 2 years in leadership roles. * Solid knowledge of legal regulations related to debt collection and data protection. * Proficiency in office software and collection management systems. * Analytical skills, results orientation, and ability to work under pressure. * Excellent communication and negotiation skills. **What We Offer:** * Join a dynamic company experiencing strong growth in the digital financial sector. * Opportunities for professional growth and development. * Flexible, young, and collaborative work environment. * Permanent contract. * Bonuses or incentives based on goal achievement. If you meet the requirements and are interested in joining our team, **send us a message through Indeed!** Job Type: Full\-time Pay: From 2,000\.00€ per month Experience: * collections: 2 years (Required) Work Location: In person