Description
DESCRIPTION
Are you passionate about managing international orders and do you have a high level of English? Our client, a business group comprising over 15 companies nationwide and internationally, is expanding its back-office team at its offices in Alcobendas (Madrid).
**Responsibilities:**
* Full management of international orders: pricing, quantities, terms, and delivery dates.
* Import and export customs clearance across Europe, using various tax identification numbers.
* Shipment tracking, transportation contracting, and logistical coordination with clients.
* External customer service, incident handling, complaint management, and communication with the commercial team.
**What does the company offer?**
* Working hours: Monday to Thursday, 8:00 a.m. to 6:00 p.m., with flexible start times (8:00–9:00 a.m.) and end times (5:00–6:00 p.m.). Fridays: 8:00 a.m. to 3:00 p.m. August: 8:00 a.m. to 3:00 p.m.
* Workplace: Alcobendas (Madrid).
* Permanent contract.
**Requirements:**
* Education in Administration, International Trade, or related field.
* Advanced English; used daily.
* 1–3 years of experience in export customer service or commercial administration, preferably within industrial companies.
* Proficiency in CRM and Office 365; experience with ERP Dynamics 365 F&O is a plus.
*PERSONALTALENT, S.L. promotes diversity and inclusion in the workplace. All applications will be considered without discrimination based on gender, age, race, sexual orientation, disability, or any other personal characteristic.*
**We look forward to receiving your application!**