




Job Summary: We are looking for a customer service professional passionate about delivering exceptional client care to resolve inquiries and issues, making customers feel special. Key Highlights: 1. Be part of a growing international project 2. Continuous training and growth opportunities 3. Work with a team that will make your life more enjoyable We are a Galician-origin multinational operating in the gaming sector (betting shops, gaming halls, casinos, and online gaming), and we firmly believe our growth stems from caring for our customers’ experience — thanks to the people who make up our company. Are you in? If you are passionate about customer service, enjoy helping others, and love solving problems to make customers feel special and unique, you could be the person we’re looking for! What will you do on a daily basis? \- Respond to the most frequent inquiries from users of our gaming venues. \- Manage and resolve received incidents. \- Backoffice tasks. All this supported by an AWESOME TEAM that will make your life more enjoyable, as part of a rapidly expanding international project offering continuous training and growth opportunities. We want to help you become the best version of yourself! **GOOD LUCKIA!** *"Luckia is a company committed to equal opportunities and non-discrimination, always seeking the best candidate regardless of age, gender, sexual orientation, race, belief, or disability."* Employment Type: Full-time, Permanent contract Salary: €17,000.00–€20,000.00 per year Benefits: * Training program * Company mobile phone * Optional remote work Application Questions: * Have you worked in the sports betting sector? Experience: * Customer service: 2 years (Mandatory) Work Location: Hybrid remote work in 28045 Madrid


