Job Summary: We are seeking a Software Operations and Maintenance Lead to supervise and ensure the reliability and operational continuity of critical software systems. Key Highlights: 1. Lead the development of cutting-edge technological solutions 2. Stability and long-term prospects in long-duration projects 3. Work with cutting-edge technology in critical systems Location: Madrid, ES Professional Profile: PyS Mobility & Prointec Required Experience: Position Type: At **Indra Group, Tech for the future**, we lead the development of cutting-edge technological solutions that transform mobility, public services, and critical infrastructure. **Join our Software Operations and Maintenance team!** We are looking to strengthen our team with a **Software Operations and Maintenance Lead**, to work in San Fernando de Henares (Madrid), with experience in supervising, ensuring reliability, and maintaining operational continuity of key software systems in mission-critical environments. **What will you do?** =============== * Supervise the **day-to-day software operations**, ensuring availability, performance, and stability. * Perform **corrective and preventive maintenance**, identifying incidents and anticipating potential failures. * Manage and implement **updates, patches, and enhancements**, ensuring minimal service disruption. * Address, analyze, and resolve **user incidents**, coordinating and escalating to other teams as required. * Monitor systems using tools such as **Zabbix, OpenSearch, or Dynatrace**, detecting anomalies and opportunities for improvement. * Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL). * Implement **operational improvements** and automation (scripts, CI/CD). * Track and report on **operational KPIs**, and ensure compliance with **SLAs**. * Collaborate in agile environments (**Scrum, Kanban**) and participate in full software lifecycle cycles. **What are we looking for in you?** ======================== Don’t worry if you don’t meet 100% of the requirements—we want to get to know you and understand what you can bring! ### **✅ Must-Have:** * **3–5 years of experience** in software operations and maintenance. * Experience with **AWS** (basic–intermediate level). * Proficiency in **Java / Spring Boot**, and familiarity with **microservices** architectures. * Experience in administration and optimization of **databases** (PostgreSQL, Oracle, SQL, PL/SQL). * Knowledge of **monitoring tools** (Zabbix, Dynatrace, OpenSearch). * Experience in **automation**, scripting, and use of CI/CD pipelines. * Proficiency with **Git** and development environments. * Experience working with **Scrum and/or Kanban**. * **Advanced English** (minimum B2 level). ### **Nice-to-Have:** * Education or certification in **ITIL** (Service Management). * Experience with enterprise tools: Remedy ITSM, IBM Maximo, Jira. * Functional knowledge in mobility, maintenance, ticketing, or EMV systems. * Experience in operational analysis, technical reporting, and continuous improvement. **What we offer you** ======================= * **Stability and long-term prospects:** Long-duration projects at a leading, solid company. * **Cutting-edge technology:** You’ll work on critical systems with national and international impact. * **Close-knit and transparent environment:** Collaborative work, direct communication, and constant support. * **Real flexibility:** Hybrid work model and work–life balance options. * **Personalized career plan:** Professional growth tailored to your profile. * **Continuous training:** Access to over **6,000 courses**. * **Exclusive benefits:** Well-being programs, discounts, and flexible compensation plans. * **Competitive remuneration**, aligned with your profile and experience. **What does our selection process look like?** ========================================== * **Profile review:** We assess your experience, competencies, and interests. * **Initial contact (5–10 min):** A brief conversation to get to know you and address any questions. * **Technical interview:** Review of your project background, technical knowledge, and small competency-based exercises. * **Talent attraction interview:** You’ll learn about our values, culture, and career model. * **Offer and onboarding:** If everything aligns, you’ll join our team! * *Estimated process duration: 2 weeks.* **Our commitment** ====================== At Indra, we foster an environment where all individuals are treated with respect and dignity, guaranteeing equal opportunities in recruitment, training, and professional development. We advocate for a discrimination-free workplace—regardless of gender, age, disability, sexual orientation, gender identity, religion, ethnicity, marital status, or any other personal or social condition. **INDRA is Top Employer 2026!** ================================ Join a company recognized as one of Spain’s best employers, thanks to our people-centric approach and outstanding working conditions.