IT Support Technician

Description

Are you passionate about IT and do you enjoy resolving technical incidents? At unodetres, we are collaborating with a technology company specialized in IT solutions, digitalization, and digital transformation for businesses, seeking an **IT Technician** to perform remote and on-site computer maintenance tasks, technical incident management, and end-user support. **What will be your responsibilities?** * Network management and administration. * On-site installation and maintenance of network and fiber components. * Monitoring and detection of incidents in physical systems and hardware. * Laptop repair. * Diagnosis and repair of specific hardware damage causes. * Monitoring and detection of incidents in physical systems and software. * Windows systems management and administration. * Cloud environments management and administration. * Windows servers management and administration. * Systems administration. * Basic knowledge of MySQL and SQL Server databases. * Telephone and remote support to end users. **What are we looking for?** * Higher education degree related to IT. * Minimum 1–2 years of experience in technical support and end-user incident resolution. * Junior profiles with strong interest in IT and personal experience repairing or assembling computers are also valued. * Technical knowledge of Windows systems, Office, servers, networks, and technical support. * We seek a proactive, organized, and solution-oriented individual. **What do we offer?** * Permanent contract. * Job stability within an established company. * Salary composed of fixed and variable components, including a company profit bonus. * Working hours: Monday to Thursday, 8:00–14:30 and 16:00–18:00; Friday, 8:00–14:30\. * Intensive working schedule in July, August, Christmas, and Pilgrimage holidays: 8:00–15:00\. * Company car. If you love IT, enjoy interacting with customers, and seek stability in a company that values your work, we want to meet you — apply with us! Work location: On-site employment