Survey Technician

Description

Position Summary: We are seeking a Survey Technician to participate in the design, management, and analysis of institutional surveys within the framework of Internal Quality Assurance Systems (IQAS). Key Highlights: 1. Direct impact on program evaluation, monitoring, and accreditation. 2. Collaboration in leveraging results for continuous improvement. 3. A professional and stable team with a positive working environment. **Your mission in this role** We are seeking a **Survey Technician** to join the University Quality Department, participating in the design, management, and analysis of institutional surveys within the framework of **Internal Quality Assurance Systems (IQAS)**. Your work will have a direct impact on program evaluation, monitoring, and accreditation processes. **Main Responsibilities** * Design, configure, and launch institutional surveys, ensuring correct parameterization in corporate tools. * Ensure technical quality of the process through validation, testing, and pre-publication controls. * Manage technical incidents during data collection, safeguarding data reliability. * Monitor response rates, identify deviations, and propose improvement actions. * Collaborate in the exploitation of results for use in monitoring reports, accreditation, and improvement processes. * Integrate survey results with other institutional indicators. * Develop and maintain technical and functional documentation of the process, ensuring traceability. **Requirements** University degree. Familiarity with survey tools and design of complex questionnaires. Experience handling data and information validation processes. **What We Offer** Stable contract within a continuously growing group. Flexible working hours: Monday–Thursday 9:00–18:15, Friday 9:00–14:00 (with 1-hour flexibility at start time). Offices located in Pozuelo de Alarcón, excellent transport links, just 3 minutes from the train station. Continuous training with up to 80% discount on UNIR degree programs. 26 vacation days + 4 personal days + an annual 16-hour time-bank. A professional, stable team with an excellent working environment, focused on long-term continuity and development. **\#LI\-MI1** *The EDUCATIONAL Group is firmly committed to equal opportunities and diversity, thereby creating an environment free from all forms of discrimination.*