At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every customer. Every sale is a meeting, every customer a story. Entering our boutique is experiencing contemporary elegance. **Role** As a Sales Assistant, you will be a true brand ambassador: welcoming each customer with care, understanding their needs, and guiding them through a personalized and memorable shopping experience — both in-store and online. Your contribution will be key to strengthening the brand image and achieving sales targets through high-quality service and relationships built on trust. **Responsibilities** * Deliver exceptional service, valuing every interaction and promoting the brand, products, and loyalty programs. * Understand customer needs, present products with passion, and guide customers toward the best choice. * Build lasting relationships by establishing trust and loyalty. * Drive complementary and omnichannel sales (Click\&Collect, Seek\&Send, in-store tablet). * Actively contribute to individual and team objectives. * Professionally manage requests or complaints together with the supervisor. * Maintain order, visual presentation, and boutique care according to brand standards. * Support omnichannel operations and inventory activities. * Assist in cash handling and operational procedures according to internal policies. **Profile** * Passion for fashion and customer service. * You stand out for elegance, empathy, and strong interpersonal skills. * Proactive, results-oriented, and eager to learn. * Positive and collaborative approach to teamwork. * Experience in fashion retail or luxury/premium brands is a plus. **What we offer** Working at BOGGI Milano means becoming part of an elegant and dynamic environment where customer care and passion for style are shared values. You will join a cohesive team that values collaboration, trust, and collective achievements. We offer continuous training on product knowledge, sales techniques, and brand culture, as well as growth opportunities within an expanding international group.