**Company Description** Do you want to work as a **Customer Service Teleoperator** for Europe’s leading digital automotive platform? Do you have experience in the automotive sector? Autohero is seeking a Customer Service Teleoperator for our offices in Madrid, with customer service experience and strong motivation to continue growing within the sector. **Job Description** * Receiving and making calls to customers, as well as managing the incident and complaint mailbox. * Resolving customer inquiries regarding payment processes, financing options, and warranties. * Coordinating vehicle deliveries with customers. **Requirements** * Prior customer service experience, preferably within the automotive sector. * Excellent communication skills and effective negotiation ability. * A motivated, proactive, organized individual with strong attention to detail. * Basic knowledge of vehicles and related documentation is desirable. **Additional Information** * Permanent contract. * Working hours: Monday–Friday, 10:00–19:00. * Work location: Plaza Castilla / Cuzco / Valdeacederas. * Flexible remuneration + company benefits.