Administrative Assistant Help Desk with Disability Certificate

Description

Job Summary: We are seeking a Help Desk agent for a Call Center — proactive, solution-oriented, versatile individuals with strong communication skills to support end users. Key Highlights: 1. Stable service with potential for remote work in the future. 2. Paid training and social security registration from day one. 3. Positive work environment supporting professional development. **HELP DESK OFFERING** * **Minimum Requirements** * Proactive, solution-oriented, and versatile individual * Strong communication skills, positive attitude, and results orientation. – Mandatory experience as a Help Desk agent in a Call Center * Proficiency in office and collaboration tools (Microsoft Office suite, Outlook, etc.), advanced Excel and Access skills (proficiency test required) – Mandatory: recognized disability of at least 33% **Description** At Coolaboro CEE, we are looking for HELP DESK agents for a Call Center. We need proactive individuals with strong communication skills and interpersonal abilities, versatile, initiative-driven, and solution-oriented. Therefore, we require selected candidates who wish to grow and develop professionally within a normalized and adapted working environment where people come first. This is a stable service offering job security as a result of high-quality performance, along with the possibility of remote work in the future. RESPONSIBILITIES: – Perform scheduled maintenance tasks – Develop solutions for issues reported by users; – Track incidents until resolution – Provide user and remote support. – Active Directory: Basic configuration and user management. – Hardware and software support. – Advanced proficiency in Microsoft Office WE OFFER: – Morning shift – Working hours: 09:00–15:00 – Salary according to collective agreement: €13,500 annually (30 hours/week) – Paid training with social security registration from day one – Monday to Friday schedule. – Immediate hiring – Work location: Central Madrid area (Delicias\-Atocha) If you seek stable employment, a positive work environment, an opportunity to develop your career, your first professional opportunity, and growth — we want you on our team!!!! Position Type: Full-time, Part-time, Disability Salary: €13,000.00\-€13,500.00 per year COVID\-19 Considerations: masks, safety distancing.