Project Manager Salesforce

Description

Job Summary: We are seeking a Project Manager for the Customer Experience Unit, responsible for leading projects and teams, ensuring goal achievement and customer satisfaction. Key Highlights: 1. You will lead project management, planning, and control. 2. You will be responsible for the team and the financial control of projects. 3. You will be part of a diverse team with flexibility and continuous learning. #### **Humanizing Technology.** We are a large company with the soul of a startup. We organize ourselves into expert knowledge units that collaborate with each other. Therefore, we seek **inquisitive individuals**, motivated by **challenges and eager to grow both personally and professionally**, who will join our team to make a **positive impact** on the world through technology. **ARE YOU UP FOR THE CHALLENGE?** ------------------------ As a **Project Manager**, you will join the **Customer Experience** Unit. Within the Customer Experience Unit, we work on creating, developing, and expanding all types of digital channels and customer management applications for enterprises, covering the full lifecycle of any digital initiative in areas such as customer and employee experience, marketing, data and analytics, or integration. Our clients include major companies across sectors such as Telecom, Insurance, Banking, Industry, Tourism, Energy & Utilities, as well as the Public Sector. **WHAT WILL YOU DO DAILY?** ------------------------------- * You will be responsible for directing and coordinating the management, planning, and control of your assigned project, ensuring achievement of defined objectives, proper utilization of applications, and satisfaction of user and client needs. * You will maintain contact with clients to determine project goals and requirements: inputs, outputs, information flows, required hardware and software, etc. * You will be responsible for the assigned team, financial control of projects, successful project completion—including client approval—and maintaining the target margin established at project initiation. * You will develop the project plan: defining scope, objectives, commitment schedule (milestones, meetings, deliverables), defining team roles and responsibilities, task planning, time tracking, and time estimation. * You will develop the requirements catalog through interviews and working sessions with stakeholders, potentially delegating this task to the project team. * You will supervise technical design tasks for solution components, validating and selecting the most suitable solution for the system to be implemented. * You will be ultimately responsible for implementing the solution agreed upon with the client, continuously monitoring project status and progress—including risk, issue, and change management. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * Knowledge and experience with the technologies used within the Unit. * University degree (Bachelor’s, Master’s, Higher Engineering, Technical Engineering) or Vocational Training (FP) in IT. * Advanced English proficiency is desirable. #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team**. We respect differences that make us more human. * **Team spirit**. We work collaboratively and learn from one another. * **Flexibility and work-life balance**. Remote work is in our DNA. We promote flexible hours and offer shortened workweeks on Fridays and during July and August. * **Continuous learning**. Language, technical, and certification training, among others. * **Personalized career development**, empowering you to decide how far you want to go. * **Autonomy**, along with opportunities to propose and drive new initiatives. * **Flexible compensation program**: childcare vouchers, meal vouchers, transportation vouchers, and private health insurance. * **Exclusive discounts and special conditions** for technology, leisure, travel, etc. * You can participate in **social and environmental initiatives**. * If you have international aspirations, **we operate in 45 countries**. **Join our team and help us humanize the world through technology!**