CONTRACT AGENT

Description

**Welcome to Grupo Hotusa, The Happiness Industry** Grupo Hotusa is a group of international tourism\-hospitality companies. Since 1977 and with over 5\.000 employees worldwide, we drive the tourism industry through hotel management, distribution, and provision of services and solutions to independent hotels. We currently operate 287 owned hotels across 23 countries and partner with over 3\.000 hotels in 89 countries. Within the group, Keytel positions itself as the world’s leading alliance of independent hotels, offering a unique hotel acceleration model that combines strategic consultancy and technology to enhance hotel competitiveness without compromising their identity. Meanwhile, Restel operates as a multinational reservations center, marketing over 125,000 hotels globally and connecting thousands of customers across five continents, thereby enabling global access to a broad hotel offering. **Do you want to join The Happiness Industry?** We are seeking recent graduates in Tourism or junior professionals—proactive individuals eager to learn—for roles in our offices in A Coruña, targeting the Italian market. If you believe commercial management, tourism services, or international customer service—and other related areas—could be your next career step, this opportunity may interest you. Your main responsibilities may include: * Supporting the management and development of relationships with clients and travel agencies, focusing on loyalty and effective incident resolution. * Collaborating on the optimization and commercialization of strategic services for independent hotels, negotiating terms and advising on sales strategy. * Handling and managing international requests and reservations, including follow\-up, confirmations, and modifications to deliver high\-quality service. * Working closely with internal teams to ensure smooth communication and achievement of commercial objectives. **What are we looking for?** * Recent graduates in Tourism, Business Administration, International Trade, Marketing, or Philology (vocational training programs and undergraduate degrees). * High level of English; additional languages are valued. * Strong communication skills, ability to work in teams, and customer orientation. * Proactive profile with enthusiasm for professional development in a dynamic and multicultural environment. * Prior experience (though not mandatory) in travel agencies, hotels, customer service, or reservations is valued. **What do we offer?** At Keytel, you can join a leading company in the travel sector—continuously growing and expanding globally—with a strong commitment to its team’s ongoing professional development. Additionally, by joining Keytel, you’ll enjoy the following benefits: * 50% discount at our premium hotels: Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * The Power Business School Training: 100% free and unlimited access to all training programs (MBA, digital, office software, Skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * Language Training: Access to our language training programs, both in\-person and online. * Access to our Employee Club: where you can benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.) Enjoy free hotel nights: Through Keytel’s Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired