Company Description Why work at Sopra Steria? Because working at Sopra Steria also means feeling **Sopra Steria**. We are a leading European consultancy, digital services and software development company, with nearly 56,000 employees across almost 30 countries and more than 4,000 in Spain. We focus on people—on their training and professional development—which drives us to grow and constantly improve. We are passionate about digital, and just like you, we seek the best adventure. We want your day-to-day work to become your greatest source of inspiration: that you learn, contribute, have fun, grow—and above all—enjoy it to the fullest. If you want to join a “**Great Place to Work**” team, keep reading! Job Description As part of our Service Center’s expansion and growth plan, we are seeking a Technical Support Specialist with French language skills to join one of our teams. What will you do on a daily basis? * Serve as the single point of entry for all requests received from client teams, as well as handle recurring tasks within the defined scope. * Process requests received via email. * Assign and track requests. * Analyze technical changes: identify impacts on production and propose action plans to reduce operational risks. * Perform recurring tasks: certificate updates, route openings. Requirements **What are we looking for?** * Experience working with **SQL**. * Strong oral and written communication skills in **French**. * Basic level of **English**. Additional Information **What do we offer you?** * Indefinite-term contract and full-time schedule * 23 vacation days * Continuous training: technical, transversal and language skills. We provide access to certifications, training from our main Technology Partners, online platforms—and much more! * Life and accident insurance * Option to join our flexible compensation plan (medical insurance, childcare vouchers, transportation, meal vouchers and training) * Access to Privilege Club, offering attractive discounts from leading brands * Personalized and detailed onboarding. We support you every step of the way so you feel \#soprano from day one. * Office with dedicated leisure spaces. Work and fun, united! * Team spirit and a positive atmosphere—we truly believe in the power of unity. And most importantly… You’ll have the opportunity to develop your professional career with us: Together, we’ll create a personalized career plan. You’ll receive training, we’ll set goals, and conduct follow-ups to ensure we achieve them together. We listen to your priorities—and fight for them. Here, your voice matters! Join us and be part of something bigger! **The world is how we shape it** We commit to respecting diversity by fostering an inclusive workplace and implementing policies that promote inclusion and social and cultural respect regarding gender, age, ability, sexual orientation and religion—with equal opportunities.