Key Accounts Back Office

Description

**Freshly Cosmetics, it's an adventure** At Freshly, we choose cosmetics that care, respect, and contribute to a better tomorrow. We champion natural innovation and create experiences that help people look and feel better—staying true to our values and purpose. We are guided by four core values that inspire everything we do: **Be Accountable, Be Bold, Be Humble**, and **Be Excellent**. We believe in responsibility, courage, humility, and the constant drive to do better. We seek purpose-driven individuals with energy to leave their mark and enthusiasm to grow alongside a company that evolves and transforms every day. **Are you passionate about working within the Key Accounts team, ensuring the effectiveness and continuous improvement of channel administrative processes?** Freshly is looking for a **Key Accounts Back Office** to join our team and guarantee operational excellence for the Key Accounts channel. This involves taking ownership of accurate order processing, ensuring correct invoicing and adherence to logistical deadlines, controlling channel materials, and maintaining seamless information flow among KA, Back Office, and Logistic Operations (KA BO LO), thereby driving continuous improvement of administrative processes within your scope. **What will you do on a daily basis?** * Process orders accurately: stock availability, compliance with logistical minimums, and correct invoicing. * Track and control channel materials: traceability, proper allocation, and replenishment. * Maintain complete, standardized, and up-to-date process documentation. * Act as the operational liaison across the KA BO LO workflow, ensuring uninterrupted information flow. * Collaborate with KAMs and deliver operational documentation related to orders and invoicing to customers, keeping KAMs informed. * Update sales team documents, investment reports, and centralized cost records. * Coordinate with Finance and Supply Chain to ensure operational integration and smooth continuity of processes. * Identify, propose, and implement process improvements and daily task automation. **What will set you apart?** * Order and invoicing management in ERP environments (Business Central or similar). * Advanced Excel skills: formulas, pivot tables, cross-system data consolidation. * Knowledge of B2B logistics processes: palletized shipping, parcel delivery, EDI. * Understanding of invoicing and reconciliation, basic P\&L reading, and forecasting. * Commercial terms: ability to understand on-invoice and off-invoice discounts to process orders correctly. **What does Freshly offer you in return?** * An **indefinite-term**, full-time contract. * This is an **on-site position at Freshly Park, our offices in Reus**, where you’ll enjoy a close-knit and challenging environment, and modern offices equipped for optimal work. * **Flexible hybrid remote work model:** we offer a balance between office and remote work, with **three mandatory on-site days per week and two optional remote days**. * Our way of working emphasizes autonomy, responsibility, and **flexible working hours**. * We provide all the **facilities, resources, and tools** you need to excel in your role. * **Complimentary private healthcare insurance** for employees, plus discounted coverage for family members. **Want to get to know us better?** * **Visit our website**: https://www.freshlycosmetics.com/es/unete\-freshly\-team * **Follow us on LinkedIn:** https://www.linkedin.com/company/freshlycosmetics If you believe this role matches your profile and the responsibilities described align with what you’re seeking, **apply now—we’re eager to meet you!** And if it’s not you—but you know someone who could be a great fit and join this new adventure—please don’t hesitate to share it! We’re eager to meet you! **The Freshly Team**, with love