Montellano Call Center & Customer Service Job Listings

Jefe/a Servicio Prevención Propio , Health and Safety M/F64303366569217120

Indeed

Jefe/a Servicio Prevención Propio , Health and Safety M/F

**DESCRIPTION** --------------- At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As Servicio de Prevención Propio Manager, your role is: * Standardize and harmonize the policies and procedures towards the legal compliance and the excellence in Health \& Safety * Manage overall Health and Safety standards in Fulfilment Centers, while also working towards the continuous improvement of functionality and efficiency * Manage key outcomes: compliance to H\&S regulation and Amazon WHS standard, metrics, people management and process improvements * You will help your colleagues maintain high standards, all while driving a culture of safety and inclusivity in the region. * The successful candidate will identify, coordinate and drive improvements in inbound safety, quality and productivity, working with the Operations Management teams to continuously improve the functionality and level of service that the Fulfilment Centre provides to our customers. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1\.5 million orders every single day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. Key job responsibilities You will be managing aspects of output in your area: people management, metrics, productivity targets, and process improvements. The extent of your duties will include: * Implement and review country WHS policies based on applicable Amazon’s global safety policies and country WHS requirements, ensuring that local legislative requirements are also met * Support the ES WHS team with standard actions related to legal compliance requirements (constitution act, prevention plan, annual memory and plans, etc.), project implementation and procedure standardization * Provide guidance on Health \& Safety matters to all stakeholders (Senior management, GM, Ops, RME, Employee Relations, HR, Safety \& Health Committees...), including procedural and legal advice * Ensure robust and timely reporting regimes are in place in relation with SPP management and KPIs * Review and audit arrangements for Health \& Safety management, while continuously improving these arrangements and supporting the sites during the audits * WHS legal processes management (court trials and appeals, contingency determinations, Labour inspections, Authorities' requests, legal audits…) in cooperation with Legal Dep., HR, ER \& PR * Proactively collaborate on Health \& Safety projects, across all Spanish\-based Operations sites * Support business change and best practices standardization, via effective change management processes, in the context of ES Fulfilment Centre’s fast\-paced environment * Drive behavioural culture change programmes and WHS integration at all levels, across a large, complex, multi\-shift operations * Manage the SPA (outsourced specialty), Mutua and country\-wide WHS contracts A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You’ll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. **BASIC QUALIFICATIONS** ------------------------ * A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) * Education to a degree level and qualification in Técnico Superior en Prevención de Riesgos Laborales following Spanish Health and Safety regulations * Relevant experience in Servicio de Prevencion Propio * Relevant experience complying with local Health and Safety legislation * Advanced proficiency in verbal and written English and the local language **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with Lean, 5S and Kaizen methodologies * Qualifications or experience in the field of sustainability * Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership * Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

C. Lope de Vega, 2, 41701 Dos Hermanas, Sevilla, Spain

Negotiable Salary

Jefe/a Servicio Prevención Propio , Health and Safety M/F64202345028865121

Indeed

Jefe/a Servicio Prevención Propio , Health and Safety M/F

**DESCRIPTION** --------------- At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As Servicio de Prevención Propio Manager, your role is: * Standardize and harmonize the policies and procedures towards the legal compliance and the excellence in Health \& Safety * Manage overall Health and Safety standards in Fulfilment Centers, while also working towards the continuous improvement of functionality and efficiency * Manage key outcomes: compliance to H\&S regulation and Amazon WHS standard, metrics, people management and process improvements * You will help your colleagues maintain high standards, all while driving a culture of safety and inclusivity in the region. * The successful candidate will identify, coordinate and drive improvements in inbound safety, quality and productivity, working with the Operations Management teams to continuously improve the functionality and level of service that the Fulfilment Centre provides to our customers. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1\.5 million orders every single day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. Key job responsibilities You will be managing aspects of output in your area: people management, metrics, productivity targets, and process improvements. The extent of your duties will include: * Implement and review country WHS policies based on applicable Amazon’s global safety policies and country WHS requirements, ensuring that local legislative requirements are also met * Support the ES WHS team with standard actions related to legal compliance requirements (constitution act, prevention plan, annual memory and plans, etc.), project implementation and procedure standardization * Provide guidance on Health \& Safety matters to all stakeholders (Senior management, GM, Ops, RME, Employee Relations, HR, Safety \& Health Committees...), including procedural and legal advice * Ensure robust and timely reporting regimes are in place in relation with SPP management and KPIs * Review and audit arrangements for Health \& Safety management, while continuously improving these arrangements and supporting the sites during the audits * WHS legal processes management (court trials and appeals, contingency determinations, Labour inspections, Authorities' requests, legal audits…) in cooperation with Legal Dep., HR, ER \& PR * Proactively collaborate on Health \& Safety projects, across all Spanish\-based Operations sites * Support business change and best practices standardization, via effective change management processes, in the context of ES Fulfilment Centre’s fast\-paced environment * Drive behavioural culture change programmes and WHS integration at all levels, across a large, complex, multi\-shift operations * Manage the SPA (outsourced specialty), Mutua and country\-wide WHS contracts A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You’ll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. **BASIC QUALIFICATIONS** ------------------------ * A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) * Education to a degree level and qualification in Técnico Superior en Prevención de Riesgos Laborales following Spanish Health and Safety regulations * Relevant experience in Servicio de Prevencion Propio * Relevant experience complying with local Health and Safety legislation * Advanced proficiency in verbal and written English and the local language **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with Lean, 5S and Kaizen methodologies * Qualifications or experience in the field of sustainability * Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership * Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

C. Lope de Vega, 2, 41701 Dos Hermanas, Sevilla, Spain

Negotiable Salary

Sales Advisor - Professional Customer Sales Department Sevilla Dos Hermanas64153810988419122

Indeed

Sales Advisor - Professional Customer Sales Department Sevilla Dos Hermanas

**Our Stores** The place where we demonstrate, face to face, our purpose. If you share this goal and your satisfaction comes from helping customers bring their ideas and projects to life, this is the place for you. Being part of our store team means working in a co-creation environment where we live our company values and purpose together with the customer. Will you join us? We show you here in this video: **Responsibilities and Mission** In the Professional Department, we provide tailored service to Professional Customers (construction, renovation, building professionals, etc.), integrating their needs comprehensively. As a **Professional Advisor**, your mission will include: * Actively seeking and acquiring customers both inside and outside the store. * Managing and following up your own customer portfolio, providing omnichannel, phone, and in-person support. * Managing and coordinating the entire sales process, from preparing quotes and receiving orders to delivering products to the customer. * Offering and promoting specific services such as transportation, financing, installation, etc. * Understanding the local professional market and competition, identifying product needs. Want to learn more about the Professional Customer Department? Visit our website https://www.leroymerlin.es/espacio-profesional/ **Requirements** Knowledge of the renovation and construction industry and related products will be highly valued. Above all, we are looking for candidates with proven sales experience working towards targets, ideally with client portfolio management experience. Strong communication skills and ability to work in a team are essential, as you'll be working closely with our customers and colleagues within the store department. **What We Offer?** **Our Purpose** ===================== At Leroy Merlin, we have a purpose that gives meaning to who we are and everything we do—a guiding principle that represents our commitment to you and to the planet. Everything we offer aims to inspire you to create environments where life can be better. Because we believe one thing: if we set our minds to it, changing the world is in our hands—and yours. Social Action is one of the fundamental pillars of Leroy Merlin Spain, representing added value not only for the company but also for the community. Through various initiatives—renovation and refurbishment projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Program—we contribute to building a better world and society. **Benefit! By being Leroy Merlin** ====================================== As an employee at Leroy Merlin Spain, you'll have access to over 70 benefits and advantages classified into 6 categories, designed to give you the best experience as part of this great team. You’ll also benefit from Leroy Merlin’s Flexible Compensation Policy and other benefits, including the possibility to become a company shareholder, Health Insurance, childcare support, restaurant vouchers, and various discounts with major commercial partners, among others. You will receive a fixed salary along with participation in company results and profits. **Develop Yourself!** ==================== Train and grow in a multinational company! You’ll find a great working environment and autonomy to make decisions and act, with opportunities to participate in decision-making and cross-functional projects. **A Place for Everyone** Diversity Management is a fundamental pillar of our company philosophy. This is why we are signatories of the Diversity Charter, a commitment code promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy, and Equality. This reaffirms our commitment to respecting inclusion rights for all individuals and recognizing the benefits brought by cultural, demographic, and social diversity. Leroy Merlín España, SLU, declares its commitment to establishing and developing policies that promote equality between women and men, without any form of discrimination, as well as promoting effective equality within our organization. We uphold the principle of equality between women and men across all areas of our activity and within the framework of our Organization's Social Responsibility. If you want to develop in the job you love, our door is open to you. Here, we don't recognize barriers. **YOUR TALENT HAS NO LIMITS** If you'd like to learn more about our Purpose, values, actions, and current job openings, visit our Leroy Merlin Spain Corporate Careers Website. **CHANGING OUR WORLD IS IN OUR HANDS!**

C. San José, 2, 41701 Dos Hermanas, Sevilla, Spain

Negotiable Salary

Commercial - Administrative Staff63841210338305123

Indeed

Commercial - Administrative Staff

Are you an organized person who is good at dealing with customers? Do you speak Catalan fluently? Then this could be your opportunity! We are looking for a dynamic and proactive administrative and commercial profile. Main tasks will include customer service, both in person and via phone or email. You will also handle sales and provide advice on our products and services, helping customers find what best suits their needs. Additionally, you will perform administrative tasks, managing necessary documentation and data. Resolving incidents and following up with customers will also be part of your responsibilities. Working hours are from Monday to Friday, 8:00 AM to 4:30 PM, with a half-hour lunch break. * Fluent level in Portuguese * Knowledge of other languages is a plus * Immediate availability to start * Experience performing duties related to the position (minimum 1 year).

C. Salamanca, 1, 41500 Alcalá de Guadaíra, Sevilla, Spain

Negotiable Salary

Customer service in online store63841209044739124

Indeed

Customer service in online store

**Job offer: Online store customer service and order management (decoration sector)** **Main responsibilities:** * Provide customer service via phone, email, and chat, answering questions about products, orders, and shipments. * Manage online platform orders (review, process, and track). * Coordinate with the logistics team to ensure timely deliveries. * Handle complaints and issues in a friendly and efficient manner. * Perform basic updates of customer and order data in the system. * Assist with other administrative tasks related to the online store. **Position details:** * **On-site** work. * Schedule: Monday to Friday, from 7:00 to 15:00\. * Starting salary: **1\.500 € gross per month**. * Opportunity for **job stability and career growth** within the company. Employment type: Full-time Salary: 1\.500,00€ per month Benefits: * Eligibility for permanent contract Application questions: * Do you live in Dos Hermanas or within a 20 km radius? Experience: * Customer service: 5 years (Required) Language: * English level B2\-C1 (intermediate\-advanced) (Required) Job location: On-site

Av De La Libertad, 41701 Dos Hermanas, Sevilla, Spain

€ 1,500/month