Monleon Call Center & Customer Service Job Listings

Customer Service Representative64842969223298120

Indeed

Customer Service Representative

**Grupo Projeta**, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets, on a full\-time contract,reporting to the Customer Service Team Lead**.** Founded in 1904, Grupo Projeta has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We're on a mission to become the world's most requested PPE and Safety Wear Brand. **JOB SUMMARY:** As Customer Service Representative, you will act as a point of contact for Grupo Projeta customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate. **KEY RESPONSIBILITIES:** * Assist Grupo Projeta customers in a specific region with general queries * Respond to all queries in a timely fashion in accordance with agreed KPIs * Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays * Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders * Update internal systems with record of customer interactions, communications and complaints * Communicating and coordinating with colleagues as necessary * Provide feedback on efficiency of customer service process * Gather intel on common flaws or problems and co\-ordinate feedback to relevant department to stop future issues from happening **REQUIREMENTS:** * Previous customer service experience (e.g., retail, hospitality, call centers). * Fluency in **Italian** is essential, both written and spoken. * Good level of English is essential. * Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems * Experience working with customers * Positive and proactive attitude Tipo de puesto: Jornada completa Beneficios: * Acciones empresariales * Apoyo para el cuidado de niños * Gastos de reubicación Ubicación del trabajo: Empleo presencial

C. Fuengirola, 1, 37003 Salamanca, Spain

Indeed

Sales Assistant | 20h

Harper\&Neyer is the fastest-growing men's brand in Spain. We started from zero and have become an international company. We are challenging, inclusive, passionate, and confident in ourselves. Our team reflects these values. We are strongly committed to our employees’ professional and personal well-being. As a Sales Assistant, you will be one of the people responsible for managing our store at the ECI in Salamanca, actively contributing to achieving sales targets. How will you add value? * Providing personalized customer service and advice. * Keeping the store organized and visually appealing. * Contributing to the achievement of sales targets. * Managing the cash register and payments. What do you need to work with us? * At least six months of prior experience in sales and customer service within the fashion industry. * Strong communication skills and ability to work collaboratively in a team. * Passion for fashion and trends. * Knowledge of KPIs. What can we offer you? * Join the \#HarperCrew and enjoy exclusive employee discounts on our products. * A creative and dynamic work environment: we are nonconformists who constantly strive to reach the next level. * Real opportunities for growth within the sales team. * Attendance at our Fashion Shows and brand events.

C. Bodegones, 6, 37001 Salamanca, Spain

Distribution Customer Assistant64733531512449122

Indeed

Distribution Customer Assistant

Distribution Customer Assistant \- \- \- \- \- \- \- \- \- \- \- \- KEY EXPECTED ACHIEVEMENTS* Create a profitable branch by managing, distributing and administering the flow of customers in the branch. * Handle daily administration connected to the service center * Ensure that all invoicing is done on a regular basis and in accordance with the current quotation structure. Ensure that the various records in the ERP system are updated in accordance with company procedures. * Follow the given regulations and assist the Center Manager in creating a good working environment and ensuring that the work in the workshop is carried out in accordance with the company's strategy. * Ensure a direct and commercial relationship with the customer and contribute to the sale of services and/or products. Maintain service and customer contacts given by the PC. * Contribute to the work environment and participate in the implementation of the measures needed to achieve a good work environment. * Comply with the instructions given and use the protective devices and take the necessary precautions to prevent ill health and accidents. * Together with PC optimize the stock/item flow to a minimum. Ensuring that correct information is received on time GET YOU STARTED: GET YOU STARTED IN YOUR JOB: GET YOU GOING: Standard Development Plan / Plan Standard de Développement Standard\_Dev\_Plan\_Marketing Job\_template.xlsx CAREER PATH:

G2RQ+4X Valero, Spain

Elevator Maintenance Technician (Salamanca)64222752090498123

Indeed

Elevator Maintenance Technician (Salamanca)

We are looking to hire an **Elevator Maintenance Technician** in **Salamanca**, responsible for the **preventive and corrective maintenance of elevators**. **Your responsibilities will include** * Performing preventive and corrective maintenance on elevators. * Responding to service alerts and carrying out minor repairs. * Managing a dedicated elevator fleet. * Interacting with customers. **What we offer** * Continuous training funded by the company. * Teamwork environment with support from a coordinator. * Company car and mobile phone. **Requirements** * Certification for elevator maintenance through one of the following: + Vocational Training in Electromechanical Maintenance, Mechatronics, Industrial Equipment Maintenance, Installation and Electromechanical Maintenance of Machinery and Line Operation, or other qualifications recognized for this profession. + Professional Certification: IMAQ0110, IMAQ0210, IMAQ0108, FMEE0208 or IMAQ0208\. + Elevator technician certification via pathways established in the Elevator Technical Code (examination, industry, PEAC, etc.). * Prior experience in elevator maintenance is desirable. * Availability for temporary contract employment. * Valid driver's license. * Residence in **Salamanca** or nearby areas.

C. Fuengirola, 1, 37003 Salamanca, Spain