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We have a physical presence in 15 countries and expertize in the areas of art, animation, cybersecurity, game development, software development, VFX and video production amongst others. We work with leading developers and publishers within the games and tech industry, providing support and solutions designed around individual needs and carried out by global experts.\n\n\nWe are currently building a DevQA team for games. We’re looking for motivated people who love games and can critically assess what is wrong functionality and design\\-wise in a game. The DevQA is embedded in the development team and participates in discussions, meetings, and features creation.\n\n**What you will do:**\n\n* Identify, record, document in detail, and track bugs.\n* Evaluate the quality of features on user experience and playability.\n* Perform in\\-depth regression testing when bugs are resolved.\n* Collaborate in a team with other testers.\n\n**Requirements**\n\n* Experience in the gaming industry: \\+1 year.\n* Demonstrated experience in test planning for complex features/systems.\n* Experience with bug tracking tools like JIRA, Bugzilla, mantis.\n* Experience in testing on video games consoles (dev\\-kits) environments.\n* Experience in Compliance QA.\n* Passion for video games and software quality.\n* Fluent in English.\n\nNo motion sickness and ability to comfortably use VR glasses for extended periods. \n* \n\n**Will be a plus:**\n\n* Shipped multiple game titles as a QA.\n* Experience in testing mobile games.\n* Experience in testing VR and AR.\n* Coding knowledge: C\\#, Unity.\n\n**Benefits**\n\n* Project based remote position with a possibility for long term engagement.\n* An opportunity to hone and improve your skills by applying them to a diverse variety of engaging projects.\n* Be part of an international group with offices worldwide.\n* Career growth and development.\n* Working closely with a team of like\\-minded people in a fast\\-paced, multicultural environment.\n* Ongoing training and professional self\\-improvement opportunities.\n* Flexible working hours.\n* An inclusive culture and open communication.\n\nAt Magic Media, our passion lies in gaming. Our vision is to create and deliver engaging and interesting games for our clients. We can deliver this high\\-quality work on any platform, whether it be on a console, PC, or mobile. We know that reputation and results go hand\\-in\\-hand. 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A strong command of **Python** and **Terraform** is essential, as you'll be building and automating cloud\\-native components, managing infrastructure as code and integrating ML workflows into production environments.\n\n**The ideal candidate for this role can be based anywhere in Spain, with a requirement of occasional travel to Barcelona to collaborate more closely with the team.**\n\n**Responsibilities**\n\n* Develop and maintain the essential infrastructure and platform required to deploy, monitor and manage ML solutions in production, ensuring they are optimized for performance and scalability\n* Collaborate closely with data science teams in developing cutting edge data science, AI/ML environments and workflows on AWS\n* Liaise with R\\&D data scientists to understand their challenges and work with them to help productionize ML pipelines, models and algorithms for innovative science\n* Take responsibility for all aspects of software engineering, from design to implementation, QA and maintenance\n* Lead technology processes from concept development to completion of project deliverables\n* Liaise with other teams to enhance our technological stack, to enable the adoption of the latest advances in Data Processing and AI\n\n**Requirements**\n\n* Strong software coding skills, with proficiency in Python, however exceptional ability in any language, will be recognized\n* Hands\\-on experience with infrastructure as code using Terraform\n* Significant experience with AWS cloud environments is essential. Knowledge of SageMaker, Athena, S3, EC2, RDS, Glue, Lambda, Step functions, EKS and ECS is also essential\n* Modern DevOps mindset, using best DevOps tools, such as Docker and Git\n* Experience managing an enterprise platform and service, handling new client demand and feature requests\n* Experience with containers and microservice architectures e.g., Kubernetes, Docker and serverless approaches\n* Experience with Continuous Integration and building continuous delivery pipelines, such as GitHub Actions and CodeBuild\n* GxP experience\n* Excellent communication, analytical and problem\\-solving skills\n\n**Nice to have**\n\n* Experience building large scale data processing pipelines. e.g., Hadoop/Spark and SQL\n* Use of Data Science modelling tools e.g., R, Python and Data Science notebooks (e.g., Jupyter)\n* Multi cloud experience (AWS/Azure/GCP)\n* Demonstrable knowledge of building MLOPs environments to a production standard\n* Experience on mentoring, coaching and supporting less experienced colleagues and clients\n* Experience with SAFe agile principles and practices\n\n**We offer**\n\n* Private health insurance\n* EPAM Employees Stock Purchase Plan\n* 100% paid sick leave\n* Referral Program\n* Professional certification\n* Language courses\n\n\nEPAM is a leading digital transformation services and product engineering company with 61,700\\+ EPAMers in 55\\+ countries and regions. 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Location:
Mollerussa
Category:
Testing & Quality Assurance

Indeed
Senior Occupational Risk Prevention Technician
**Description:**
----------------
**At iLERNA, prevention is not just about compliance—it is an integral part of our vision for the future.**
**iLERNA Group** is an educational group offering Vocational Training and University education, both online—where we are the market leader in Vocational Training (FP) in Spain—and on-campus. Our goal is to deliver high-quality education that improves people’s lives and generates positive social impact. Currently, we serve over 50,000 students annually. We are a young, technology-driven company with an entrepreneurial spirit that highly values initiative and creative thinking across the entire team. Additionally, iLERNA Group is backed by an international private equity fund and has an ambitious growth plan.
We are seeking a Senior Occupational Risk Prevention Technician to join our team.
**What will you do on a day-to-day basis?**
* EHS (Environment, Health & Safety) management, coordinated with the SPA (Prevention Service Provider)
* Preventive design of workstations and advisory services in ergonomics, psychosociology, and safety
* Identification and assessment of occupational risks; maintenance of preventive documentation; development of prevention, emergency, and self-protection plans
* Coordination of corrective measures and verification of their effectiveness
* Safety and health training, promoting a preventive culture
* Investigation of accidents and incidents, including proposals for improvement
* Organization of evacuation drills and ensuring regulatory compliance in occupational risk prevention (PRL)
* Internal point of contact for EHS audits, inspections, and inquiries
**What are we looking for in you?**
* Master’s degree in Occupational Risk Prevention
* Minimum 1–2 years’ experience performing PRL-related duties
* Up-to-date knowledge of Spanish occupational risk prevention (PRL) regulations
**What do we offer you?**
* Permanent contract
* Part-time schedule: 9:00 AM to 2:00 PM
* Flexible compensation package: meal vouchers, transport vouchers, training allowances, and childcare vouchers
* Discounts across our full educational portfolio: courses, vocational training (FP), undergraduate degrees, and master’s programs
* Opportunity to join a rapidly expanding organization with purpose and strong social impact
**At iLERNA, you’ll grow alongside a solid, purpose-driven project delivering real-world impact**

Plaça de les Missions, 4, 25003 Lleida, Spain
Negotiable Salary

Indeed
Social Educator (afternoons) CRAE Sirius, Santa Coloma de Queralt - Tarragona.
Intress is seeking a **Social Educator** to fill a permanent position on the **afternoon shift**, providing services at the *Residential Educational Action Center* *(CRAE) Sirius,* located in **Santa Coloma de Queralt**, Tarragona.
The purpose of the CRAE is the care and education of children and adolescents (from 0 to 18 years old) who are subject to placement measures in an institution, according to the assessment specified in the prior report from competent technical teams.
Its objective is to respond to educational and support needs requiring technical specialization in their care and alternative education outside their family of origin.
***What will you do?***
* **Analyze the personal, family, and social situation** of the child, adolescent, or youth with the aim of developing an individual educational intervention plan.
* **Provide accompaniment** in the community and support for carrying out tasks, community support, and/or training to develop social skills and improve family relationships.
* **Review the Individualized Educational Project** of minors and/or families to record their proper development.
* **Intervene through a meaningful relationship** with children, adolescents, or youth, thereby contributing to harmonious, stable, and restorative growth.
* **Conduct weekly tutoring sessions** with assigned individuals and properly document all events.
* **Participate in assemblies to gather proposals** regarding the center's operation and the needs of children and youth to provide responses and foster dialogue.
***What do we offer?***
* **Start date:** Immediate.
* **Contract type:** Indefinite.
* **Working hours:** 38 hours per week.
* **Schedule:** From 15:15 to 22:30, plus a weekly team meeting on Mondays from 9:00 to 11:00. The schedule may be adjusted according to service needs.
* **Salary:** 1,857.69€ gross monthly (x 14 payments = 26,007.66€ gross annual).
* **You will join** **an organization dedicated to the social sector, where we believe in the integration of people in situations of social vulnerability.**
**Required qualifications:**
* Degree in Social Education, or being a Social Education student with at least 75% of credits completed.
* Must possess a certificate of absence of criminal records for sexual offenses.
* Must have a valid Class B driver's license and access to a personal vehicle.
**Professional experience required:**
* Experience working with at-risk children or unaccompanied minors.
**Required knowledge:**
* Knowledge of the legal and administrative framework for supporting adolescents in situations of abandonment.
* Methodological techniques for socio-educational intervention.
* Teamwork and networking.
* Experience using computer tools (office software, email, etc.).
**Desirable qualifications:**
* Catalan language level C (not mandatory).
* Initiative and flexibility.
* Ability to resolve urgent situations.
* Empathetic and respectful attitude.
* Ability to work under pressure and in emergency situations.
* Proficiency in computer tools (office software, email, etc.).
* Knowledge of other languages: Arabic, English, and/or French.
**JOIN OUR TEAM, WE ARE WAITING FOR YOU!**
*Intress commits, through its Human Resources Management Policy and commitments established in the III Intress Equality Plan, Axis 2, to manage external selection processes and internal promotions with a commitment to equal opportunities between women and men, both within Intress and collaborating organizations, ensuring equality and integrating a gender perspective into their selection processes.*

Plaça Major, 6, 43420 Santa Coloma de Queralt, Tarragona, Spain
€ 1,857/month

Indeed
Social Educator or Social Integrator (Night Shift). SPAAI Young Migrants, Vilanova de Meià (Lleida)
Intress is looking for a **Social Educator or Social Integrator** to cover a temporary leave due to sick leave, on a **night shift**, at the **SPAAI** *Antares* service (First Reception and Comprehensive Care Service) that we manage in the area of **Vilanova de Meià**, **Lleida**.
The First Reception and Comprehensive Care Service (SPAAI) is a temporary residential service providing comprehensive care to unaccompanied young migrants arriving in the region, guaranteeing coverage of basic needs such as accommodation, maintenance, healthcare, and social and psychological support to achieve their social integration with full protection of their rights.
During their stay, the technical team will carry out a personal and socio-familial assessment of the adolescent/young person and propose the most appropriate measures in their best interest.
***What will you do?***
* **Analyze the personal, family, and social situation** of the adolescent or young person in order to develop an individual educational intervention plan.
* **Provide accompaniment in the community and support in carrying out administrative tasks**, community support, and/or training aimed at developing social skills and improving family relationships.
* **Review the Individualized Educational Project** of minors and/or families to record its proper development.
* **Intervene through a meaningful relationship** with adolescents or young people, thus contributing to their harmonious, stable, and restorative growth.
* **Conduct weekly mentoring sessions** with assigned mentees and properly document all events.
* **Participate in assemblies** to gather proposals regarding the functioning of the center and the needs of children and young people, enabling responses and dialogue.
***What do we offer?***
* **Start date**: Immediate, we are waiting for you!
* **Type of contract:** Temporary replacement for sick leave.
* **Weekly hours:** 38h
* **Schedule**:
* Short week: Wednesday (9:45 PM to 7:30 AM) and Thursday (9:15 PM to 7:30 AM)
Long week: Monday and Tuesday (9:45 PM to 7:30 AM), Friday (8:00 PM to 8:15 AM), Saturday (9:45 PM to 8:15 AM), and Sunday (9:45 PM to 7:30 AM).
* **Remuneration:**
* Social Educator: 1,857.69€ gross monthly (X14 payments: 26,007.66 € gross annual).
* Social Integrator: 1,607.51€ gross monthly (X14 payments: 22,505.14 € gross annual).
* Night shift supplement: +25% premium on salary (between 10:00 PM - 8:00 AM).
* **You will become part of an organization committed to the social sector, where we believe in the integration of people in vulnerable situations.**
***What do we expect from you?***
**Required academic qualifications:**
* Diploma/Degree or qualification in Social Education or any field related to social services, Higher Vocational Training in Social Integration.
**Required professional experience:**
* Experience working with at-risk children or immigrant youth without family references.
**Required knowledge:**
* Strong writing skills.
* Level C in Catalan or equivalent.
* Law 14/2010 on the Rights and Opportunities of Children and Adolescents.
* Child and adolescent protection and guardianship system in Catalonia.
* Class B driver's license and personal vehicle.
**Additional aspects and knowledge valued:**
* Problem-solving ability in emergency situations.
* Empathetic and respectful attitude.
* Teamwork skills.
* Ability to work under pressure and in emergency situations.
* Proficiency with computer tools (office software, email, etc.).
* Knowledge of other languages: Arabic, English, and/or French.
* **Must possess a certificate of absence of criminal records for sexual offenses.**
***Apply now and join our team! We're waiting for you!***
*Intress commits, through its Human Resources Management Policy and commitments adopted in the III Intress Equality Plan, Axis 2, to managing external selection processes and internal promotions with a commitment to equal opportunities between women and men, both within Intress and collaborating organizations, ensuring equality and incorporating a gender perspective into their selection processes.*

XXVW+W8 Santa Maria de Meià, Spain
€ 1,857/month

Indeed
QA Game Tester
Magic Media is a pioneering media, entertainment and tech group powered by creativity and innovation. We have a physical presence in 15 countries and expertize in the areas of art, animation, cybersecurity, game development, software development, VFX and video production amongst others. We work with leading developers and publishers within the games and tech industry, providing support and solutions designed around individual needs and carried out by global experts.
We are currently building a DevQA team for games. We’re looking for motivated people who love games and can critically assess what is wrong functionality and design\-wise in a game. The DevQA is embedded in the development team and participates in discussions, meetings, and features creation.
**What you will do:**
* Identify, record, document in detail, and track bugs.
* Evaluate the quality of features on user experience and playability.
* Perform in\-depth regression testing when bugs are resolved.
* Collaborate in a team with other testers.
**Requirements**
* Experience in the gaming industry: \+1 year.
* Demonstrated experience in test planning for complex features/systems.
* Experience with bug tracking tools like JIRA, Bugzilla, mantis.
* Experience in testing on video games consoles (dev\-kits) environments.
* Experience in Compliance QA.
* Passion for video games and software quality.
* Fluent in English.
No motion sickness and ability to comfortably use VR glasses for extended periods.
*
**Will be a plus:**
* Shipped multiple game titles as a QA.
* Experience in testing mobile games.
* Experience in testing VR and AR.
* Coding knowledge: C\#, Unity.
**Benefits**
* Project based remote position with a possibility for long term engagement.
* An opportunity to hone and improve your skills by applying them to a diverse variety of engaging projects.
* Be part of an international group with offices worldwide.
* Career growth and development.
* Working closely with a team of like\-minded people in a fast\-paced, multicultural environment.
* Ongoing training and professional self\-improvement opportunities.
* Flexible working hours.
* An inclusive culture and open communication.
At Magic Media, our passion lies in gaming. Our vision is to create and deliver engaging and interesting games for our clients. We can deliver this high\-quality work on any platform, whether it be on a console, PC, or mobile. We know that reputation and results go hand\-in\-hand. Therefore, we work hard to find experts and talented creators to deliver the best results.

Plaça de les Missions, 4, 25003 Lleida, Spain
Negotiable Salary

Indeed
Senior QA Automation Engineer
Are you a forward\-thinking professional with a strong background in QA Automation and an interest in financial services? Join EPAM in Madrid as a **QA Automation Engineer** in the private banking sector and accelerate your career in financial services technology. We are seeking a collaborative team player with exceptional communication skills, advanced engineering expertise and full proficiency in English for effective stakeholder interactions.
This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology.
**Work flexibly from anywhere in Spain, with three days a week in our Madrid office to collaborate closely with the team.**
Join EPAM and contribute to shaping the future of financial services in Spain!
**Responsibilities**
* Oversee and manage all aspects related to software quality within the team
* Identify tests for test automation
* Identify, prioritize and automate regression and critical path test scenarios using Selenium WebDriver with Java or C\# and Tricentis Tosca (Commander, Engine, Analytics)
* Perform manual testing as needed, including periods where manual testing may be the primary responsibility
* Create or organize required Test data
* Maintain (add, remove, update) regression test cases
* Execute and document the execution of tests in an audit proved manner
* Read and write code in Java or C\# when required
* Manage and oversee the identification, tracking and resolution of defects to ensure optimal software performance and quality
**Requirements**
* 5\+ years general Test Automation experience covering UI and API
* Strong experience with Tricentis Tosca
* BSc/MSc in Computer Science, Engineering or related field
* Work experience in an agile team is mandatory, in a DevOps setup is a strong plus
* Strong experience in Test case design (TCD) to ensure proper coverage of requirements/acceptance criteria
* Experience in risk\-based testing
* Capable of performing manual testing when necessary
* Self\-guided exploration of DB to find relevant test data
* Good Jira knowledge
* Great communication skills in English
* Fluent Spanish would be a big plus
**Nice to have**
* Experience working with cloud technologies
* Familiarity with web application architecture
* Knowledge of the banking domain, particularly in Client Lifecycle Management
* Basic XRAY knowledge
**We offer**
* Private health insurance
* EPAM Employees Stock Purchase Plan
* 100% paid sick leave
* Referral Program
* Professional certification
* Language courses
EPAM is a leading digital transformation services and product engineering company with 61,700\+ EPAMers in 55\+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.
* **Why Join EPAM**
* **WORK AND LIFE BALANCE.** Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
* **CONTINUOUS LEARNING CULTURE.** Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
* **CLEAR AND DIFFERENT CAREER PATHS.** Grow in engineering or managerial direction to become a People Manager, in\-depth technical specialist, Solution Architect, or Project/Delivery Manager.
* **STRONG PROFESSIONAL COMMUNITY.** Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

Plaça de les Missions, 4, 25003 Lleida, Spain
Negotiable Salary

Indeed
QA Game Tester (VR)
Magic Media is a pioneering media, entertainment and tech group powered by creativity and innovation. We have a physical presence in 15 countries and expertize in the areas of art, animation, cybersecurity, game development, software development, VFX and video production amongst others. We work with leading developers and publishers within the games and tech industry, providing support and solutions designed around individual needs and carried out by global experts.
We are currently building a DevQA team for games. We’re looking for motivated people who love games and can critically assess what is wrong functionality and design\-wise in a game. The DevQA is embedded in the development team and participates in discussions, meetings, and features creation.
**What you will do:**
* Identify, record, document in detail, and track bugs.
* Evaluate the quality of features on user experience and playability.
* Perform in\-depth regression testing when bugs are resolved.
* Collaborate in a team with other testers.
**Requirements**
* Experience in the gaming industry: \+1 year.
* Demonstrated experience in test planning for complex features/systems.
* Experience with bug tracking tools like JIRA, Bugzilla, mantis.
* Experience in testing on video games consoles (dev\-kits) environments.
* Experience in Compliance QA.
* Passion for video games and software quality.
* Fluent in English.
No motion sickness and ability to comfortably use VR glasses for extended periods.
*
**Will be a plus:**
* Shipped multiple game titles as a QA.
* Experience in testing mobile games.
* Experience in testing VR and AR.
* Coding knowledge: C\#, Unity.
**Benefits**
* Project based remote position with a possibility for long term engagement.
* An opportunity to hone and improve your skills by applying them to a diverse variety of engaging projects.
* Be part of an international group with offices worldwide.
* Career growth and development.
* Working closely with a team of like\-minded people in a fast\-paced, multicultural environment.
* Ongoing training and professional self\-improvement opportunities.
* Flexible working hours.
* An inclusive culture and open communication.
At Magic Media, our passion lies in gaming. Our vision is to create and deliver engaging and interesting games for our clients. We can deliver this high\-quality work on any platform, whether it be on a console, PC, or mobile. We know that reputation and results go hand\-in\-hand. Therefore, we work hard to find experts and talented creators to deliver the best results.

Plaça de les Missions, 4, 25003 Lleida, Spain
Negotiable Salary

Indeed
AI Platform Engineer with Python and Terraform
We are looking for an **AI Platform Engineer with expertise in Python and Terraform** to join our new Enterprise AI platform team.
This is an exciting opportunity to be part of a high\-impact, highly technical group focused on solving some of the most challenging machine learning problems in the Life Sciences \& Healthcare industry. You will bring proven experience in AWS cloud environments and a strong track record of designing and deploying large\-scale production infrastructure and platforms.
You will play a key role in designing and implementing scalable infrastructure for AI and machine learning solutions. A strong command of **Python** and **Terraform** is essential, as you'll be building and automating cloud\-native components, managing infrastructure as code and integrating ML workflows into production environments.
**The ideal candidate for this role can be based anywhere in Spain, with a requirement of occasional travel to Barcelona to collaborate more closely with the team.**
**Responsibilities**
* Develop and maintain the essential infrastructure and platform required to deploy, monitor and manage ML solutions in production, ensuring they are optimized for performance and scalability
* Collaborate closely with data science teams in developing cutting edge data science, AI/ML environments and workflows on AWS
* Liaise with R\&D data scientists to understand their challenges and work with them to help productionize ML pipelines, models and algorithms for innovative science
* Take responsibility for all aspects of software engineering, from design to implementation, QA and maintenance
* Lead technology processes from concept development to completion of project deliverables
* Liaise with other teams to enhance our technological stack, to enable the adoption of the latest advances in Data Processing and AI
**Requirements**
* Strong software coding skills, with proficiency in Python, however exceptional ability in any language, will be recognized
* Hands\-on experience with infrastructure as code using Terraform
* Significant experience with AWS cloud environments is essential. Knowledge of SageMaker, Athena, S3, EC2, RDS, Glue, Lambda, Step functions, EKS and ECS is also essential
* Modern DevOps mindset, using best DevOps tools, such as Docker and Git
* Experience managing an enterprise platform and service, handling new client demand and feature requests
* Experience with containers and microservice architectures e.g., Kubernetes, Docker and serverless approaches
* Experience with Continuous Integration and building continuous delivery pipelines, such as GitHub Actions and CodeBuild
* GxP experience
* Excellent communication, analytical and problem\-solving skills
**Nice to have**
* Experience building large scale data processing pipelines. e.g., Hadoop/Spark and SQL
* Use of Data Science modelling tools e.g., R, Python and Data Science notebooks (e.g., Jupyter)
* Multi cloud experience (AWS/Azure/GCP)
* Demonstrable knowledge of building MLOPs environments to a production standard
* Experience on mentoring, coaching and supporting less experienced colleagues and clients
* Experience with SAFe agile principles and practices
**We offer**
* Private health insurance
* EPAM Employees Stock Purchase Plan
* 100% paid sick leave
* Referral Program
* Professional certification
* Language courses
EPAM is a leading digital transformation services and product engineering company with 61,700\+ EPAMers in 55\+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.
* **Why Join EPAM**
* **WORK AND LIFE BALANCE.** Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
* **CONTINUOUS LEARNING CULTURE.** Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
* **CLEAR AND DIFFERENT CAREER PATHS.** Grow in engineering or managerial direction to become a People Manager, in\-depth technical specialist, Solution Architect, or Project/Delivery Manager.
* **STRONG PROFESSIONAL COMMUNITY.** Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

Plaça de les Missions, 4, 25003 Lleida, Spain
Negotiable Salary

Indeed
Coordinator 40h Split Shift
Do you want to be part of a team that is like a family, where learning is constant, and you'll have direct support from your manager and the opportunity to make a difference for our customers?
Join Brico Depôt!
**What's it like working at Brico Depôt?**
**We're a close-knit team:** more than just coworkers, we're like a family. We always help each other, in good times and bad. Coming to work feels different when you know you have constant backup.
**You'll keep learning:** You'll never get stuck. We'll make sure you stay up-to-date and provide tools and training (on products, skills, languages) so you can grow, both professionally and personally.
**Variety of tasks and challenges:** there will be no room for boredom. From assisting people to solving various challenges, there's always something new to do. You'll learn something new every day.
**Managers are part of the team:** At Brico Depôt, managers are with you every day, and you can speak openly and directly. Here, your ideas matter and you can speak your mind.
**You'll make a difference for customers:** You'll help people with their projects, and when you see how happy they are thanks to your advice, you'll feel great.
**We value your effort:** Your effort and dedication will be recognized. It matters to us that you feel valued not only for your achievements but also for your human and professional contribution. At Brico Depôt, we appreciate the talent and passion each person brings to the team.
**You can organize your life:** Our schedules are designed so you can enjoy your time outside of work. We'll give you the freedom to manage your affairs your way, as long as the job is done well.
**Stability and security:** You'll have benefits such as medical insurance, on-site physiotherapist, mental well-being support, daily fresh fruit, and Wellhub to help you stay active.
**What will be your mission?**
At Brico Depôt, your mission is essential to the heart of our purpose: making home improvement accessible to everyone.
You'll be the driving force behind our commercial operations, serving as the main point of contact for our customers and providing support to the Trade Manager to ensure every day is a success.
Your role will be to guarantee that every person finds the best solution for their projects or renovations, offering an unmatched omnichannel shopping experience and directly contributing to their satisfaction and loyalty.
**How will you do it?**
**1\. Exceptional Omnichannel Experience:** You'll provide high-quality customer service across all areas of our omnichannel model, delivering solutions and achieving high satisfaction standards.
**2\. Customer Service Strategy:** You'll promote and develop an effective service strategy, identifying each customer's specific needs to offer personalized advice and foster their loyalty.
**3\. Customer Relationship Support:** You'll ensure excellent support throughout the sales and post-sales process, resolving any issues related to associated services, quality, warranties, and delivery times.
**4\. Continuous Improvement:** You'll review customer satisfaction metrics with your manager to implement continuous improvement initiatives in service delivery.
**5\. Incident Management:** You'll assist in managing incidents arising from complaints, ensuring effective and satisfactory resolution for the customer.
**6\. Team Leadership:** You'll coordinate the team in daily tasks, supervising their performance to ensure goals are met and the store operates optimally.
**What will make you succeed at Brico Depôt?**
**1\. Passion for sales:** If you love selling and making people happy, you're on the right track.
**2\. Outstanding Communication Skills:** Your ability to communicate clearly and effectively will be essential for delivering exceptional customer service.
**3\. Experience in Leadership Roles:** Previous experience as a department head in retail or large-scale distribution, demonstrating strong leadership and people management skills.
**4\. Positivity, energy, and eagerness to achieve results as a team.** If you're someone who doesn't stay still and is always looking for ways to improve, you'll fit in perfectly.
**5\. Proficiency with computers.** If you can use Word, Excel, and PowerPoint, everything will be easier for you.
If this sounds like you, and you want to join a family where learning never stops, your manager has your back, and you can help our customers make their homes better,
We're waiting for you at Brico Depót!
Apply now!

Arnau de Vilanova, 25198 Lérida, Spain
Negotiable Salary
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