HELPDESK TECHNICIAN

Description

Summary: IT Technician providing Helpdesk support, handling first-level technical incidents, supporting users in Office 365, and configuring computer equipment. Highlights: 1. First-level technical incident handling and resolution 2. User support in Microsoft Office 365 environments 3. Installation and configuration of computer equipment and peripherals IT Technician providing Helpdesk support First-level technical incident handling and resolution (remote and/or on-site). User support in Microsoft Office 365 environments. Management of user onboarding, offboarding, and permissions. Installation and configuration of computer equipment and peripherals. Ticket registration and tracking in the Helpdesk tool. * 2 years of experience. IT knowledge \- O365 and on-site Helpdesk support * Medium-level Vocational Training Diploma (FP de Grau Mig) * Catalan (intermediate spoken and written proficiency) * Driving license: B * Temporary employment contract (6 months) * Full-time work schedule * Additional relevant information: On-site work at the client's premises and telecommuting for the remainder of the working day.