Waiter/Waitress

Description

Job Summary: We are seeking a Waiter/Waitress to provide customer service, prepare service areas and beverages, and handle customer complaints in a hotel environment. Key Highlights: 1. Direct customer service and preparation of food and beverage services. 2. Collaboration in special events and supervision of area-related tasks. 3. Opportunities for professional development and continuous training. Are you passionate about the hotel and restaurant industry? At **Senator Hotels \& Resorts**, we are looking for a **Waiter/Waitress** for our establishment, the **Hotel Senator Águilas**, located in **Águilas (Murcia)**. ️ **What will your day-to-day responsibilities be?** * Prepare work areas for service. * Provide direct customer service during food and beverage consumption. * Prepare simple dishes or meals for consumption. * Transport necessary utensils and equipment for service. * Monitor and inspect goods and usage targets for selection items. * Collaborate with the restaurant/bar manager in preparing and executing special events. * Coordinate and supervise tasks specific to the area. * Inform and advise customers on the composition and preparation of available products. * Handle customer complaints. * Issue invoices and process customer payments. * Uphold the brand image and corporate values in all actions performed. **What do we expect from you?** * Compulsory Secondary Education (ESO) or equivalent. * Minimum 1 year of customer service experience in restaurants, bars, or food and beverage services (preferably in hotels). * Food Handling Certification and APPCC, in-person Occupational Risk Prevention (PRL), and training in allergen management and food safety. * Basic computer skills and familiarity with WinHotel software. * English level A2 (other languages such as French or German are desirable). * Service orientation, attention to detail, resilience, and planning and organizational skills. **What do we offer?** * **Fixed-Term Intermittent Contract**. * **Full-Time Working Hours**. * Continuous training and opportunities for professional development. * Exclusive benefits: discounts at our establishments, insurance, and agreements with banking institutions. If you are drawn to the hospitality industry, have prior experience as a **Waiter/Waitress**, and identify with our corporate values — **service orientation, commitment, teamwork, work quality, adaptability to change, social responsibility, and sustainability** — don’t hesitate to join our SHR family! We’re waiting for you! *Senator Hotels \& Resorts, committed to equal opportunities, has implemented initiatives to eliminate stereotypical gender associations with certain roles, aiming for gender parity across the entire organization — join our team!*