Administrative Assistant - Customer Service

Description

Job Summary: We are seeking an organized and solution-oriented Customer Service Administrator to handle incidents and provide administrative support, with excellent customer interaction skills. Key Highlights: 1. Multichannel customer service: WhatsApp, email, and telephone. 2. Internal coordination to resolve inquiries and complaints. 3. Incident management and tracking until resolution. We are looking for a Customer Service Administrator to join our team. We seek an organized, solution-oriented individual with excellent customer interaction skills, responsible for incident management and administrative support. **Main Responsibilities:** * Customer service via WhatsApp, email, or telephone. * Coordination with the relevant department to resolve inquiries and complaints. * Incident management and tracking until resolution. **Requirements:** * Strong communication skills and customer orientation. * Organizational and time management abilities. * Proactive attitude and ability to work in a team.