Second Maître

Description

Job Summary: We are seeking a Second Maître to oversee, plan, and control the department, manage billing, inventories, and customer service at a hotel. Key Points: 1. Collaborate in the direction, planning, and control of the department. 2. Participate in the professional development of staff under supervision. 3. Apply strong leadership and communication skills. **Description:** ---------------- Princess Hotels \& Resorts is seeking a Second Maître for our hotel in the Maspalomas area. Main responsibilities: * Collaborate with the Maître in departmental functions including direction, planning, organization, and control. * Manage and participate in billing, collections, reconciliation, and settlement of revenue. * Conduct inventories and controls of materials, goods, etc., used in the department under responsibility. * Serve, advise on, and be knowledgeable about the hotel’s cocktail menu. * Place orders for goods and execute orders as assigned. * Carry out customer service tasks specific to the service. * Participate in the professional development of staff under supervision. * Supervise proper use of PPE by bar team members. At Princess Hotels Canarias, we are committed to equality and sustainability. Candidates participating in selection and evaluation processes will be assessed objectively and transparently based on job requirements, respecting the principle of equal opportunity between women and men. Princess Hotels \& Resorts is a hotel chain specializing in holiday and urban hotels located in top-tier tourist destinations, enjoying prestige, trust, and recognition from our customers since its inception. Founded in 1967, it ranks eighth in the Spanish market, employing over 5,300 people across 22 establishments, offering nearly 10\.000 rooms to customers. **Requirements:** --------------- * Minimum 3 years’ experience in 4\*-star hotels. * Solid knowledge of customer service techniques. * Leadership skills and ability to motivate and guide a team. * Excellent communication skills and ability to interact with customers and personnel at all levels. * Ability to work under pressure and make effective decisions in rapidly changing situations. * Proficiency in office software. * Flexible working hours, as rotating shifts and weekend work may be required.