Administration and Reception

Description

Position Summary: We are seeking a receptionist to welcome and attend to guests, manage reservations and collections, and collaborate with other departments, in accordance with Accor’s quality standards. Key Responsibilities: 1. Assist in welcoming and attending to guests at the reception (check-in / check-out) 2. Manage reservations, billing, and collections 3. Collaborate with other departments to ensure an excellent guest experience Job Description Assist in welcoming and attending to guests at the reception (check\-in / check\-out). Manage reservations, billing, and collections. Answer calls, emails, and inquiries with a friendly and solution-oriented attitude. Collaborate with other departments, including F\&B, to ensure an excellent guest experience. Follow Accor’s quality standards and procedures. Requirements Prior experience in hotel reception is preferred (experience in chain hotels is a plus), though not mandatory if the candidate demonstrates the right attitude. Professional-level English (a second language is a plus). Positive attitude, guest orientation, and ability to work effectively in a team and on rotating shifts. Employment Type: Full-time, Part-time Benefits: * Flexible working hours * Life insurance * Private health insurance Experience: * Reception: 1 year (Preferred) Work Location: On-site