Resources Hunter (Fixed capacity)

Description

Job Summary: We are seeking a committed, customer-oriented, and solution-driven Procurement Supervisor to manage contracts, audits, and customer relationships within the logistics sector. Key Highlights: 1. Manages contracts, audits, and customer relationships. 2. Leads and develops teams in a dynamic international environment. 3. Promotes continuous improvement and problem resolution. **PROCUREMENT SUPERVISOR** *At* ***XPO*** *Logistics, we seek committed, customer-oriented individuals with a strong problem-solving mindset to join our customer service team. If you are proactive, focused on continuous improvement, and thrive in a dynamic environment, this role is for you!* **What You Need to Succeed at** **XPO****.** **Requirements to Succeed at XPO:*** **Education:** Degree in Logistics/Transportation, secondary education, or technical training in logistics. * **Experience:** Proven experience managing subcontractors in the international transportation sector. * A minimum of 5 years’ initial experience managing transportation operations is preferred. * **Key Skills:** * *Ability to lead and develop teams.* * *Experience in international environments.* * *Excellent verbal and written communication skills.* * *Experience in international environments.* * *Ability to manage multiple tasks and adapt quickly to change.* * *Attention to detail and problem-solving capability.* * *Proactivity.* * *Positive attitude and empathy when interacting with customers.* * *Basic knowledge of logistics processes (warehousing, transportation, distribution).* * *Familiarity with technological tools (ERP, CRM, shipment tracking systems).* * *High level of English (valuable for interaction with international customers).* **What You’ll Do on a Typical Day** **As a Procurement Supervisor,** you will manage and coordinate contracts and related audits, as well as assigned customer relationships and execution of the Procurement Department’s strategy. **1\. Contract Management:** Negotiate and execute contracts. Coordinate subcontractor audits; lead FPIs and RFPs, ensuring compliance with Procurement procedures and managing supplier-related risks—including legal and CSR risks. Monitor contract execution, managing risks and ensuring compliance. Conduct daily team meetings to review priorities and workload. Supervise individual and collective performance. **2\. Analysis and Monitoring:** Monitor contract execution, managing risks and ensuring compliance. Analyze KPIs to identify deviations. Define and implement action plans. **3\. Incident Management:** Oversee proper handling of incidents and claims. Intervene in critical or escalated cases. Ensure rapid and effective resolution. **4\. Customer Relationship Management:** Act as the primary liaison with key customers. Prepare periodic service reports. Present action plans and track results. **5\. Internal Coordination:** Interact regularly with the Procurement department to resolve logistics-related issues. Collaborate with the IT department to configure systems and align customer expectations and needs. Contribute to the Procurement Department’s strategy.**6\. Continuous Improvement:** Identify opportunities for process and service improvement. Propose and implement changes aimed at efficiency and customer satisfaction. Market Analysis **Why Join XPO Logistics?** At XPO Logistics, we offer more than just a job—we provide an opportunity for professional growth. If you are energetic, solution-oriented, and passionate about delivering outstanding customer service, you’ll find a place where your work truly makes a difference. **XPO****Logistics** **PROCUREMENT, SUPERVISOR** At **XPO** **Logistics**, we are looking for committed, customer\-oriented individuals with a strong problem\-solving mindset to join our **Operations Support** team. If you are proactive, focused on continuous improvement, and thrive in a fast\-paced environment, this is an opportunity to grow within a leading logistics and transportation company. **What You Need to Succeed at XPO** **Education*** Degree in **Logistics / Transportation**, or * Secondary education or technical training related to Logistics. **Experience*** Proven experience in **managing contracts** within the transportation sector. * A minimum of **5 years of experience in transportation operations** is preferred. **Key Skills*** Ability to lead and manage teams. * Experience in international environments. * Excellent verbal and written communication skills. * Ability to manage multiple tasks and adapt quickly to change. * Strong attention to detail and problem\-solving skills. * Proactive attitude with a continuous improvement mindset. * Positive attitude and empathy when dealing with customers. * Basic knowledge of logistics processes (warehousing, transportation, distribution). * Proficiency with technological tools (ERP, CRM, shipment tracking systems). * **Full professional proficiency in English** (valuable for interaction with international customers). **What Will You Do on a Typical Day?** As a **Procurement, Supervisor** you will be responsible for **contract management, audits, and customer relationships**, contributing to the execution of the **Procurement Department’s strategy**. **1\. Contract Management*** Negotiate and execute contracts with suppliers. * Coordinate subcontractor audits. * Lead **FPI and RFP** processes, ensuring compliance with Procurement procedures. * Manage supplier\-related risks, including **legal and CSR risks**. * Monitor contract execution and ensure compliance with contractual obligations. * Conduct daily team meetings to review priorities and workload. * Supervise individual and team performance. **2\. Analysis and Monitoring*** Analyze operational KPIs to identify deviations. * Define and implement corrective action plans. * Ensure continuous monitoring and service improvement. **3\. Incident Management*** Oversee the proper management of incidents and claims. * Handle critical or escalated cases. * Ensure rapid and effective issue resolution in line with XPO standards. **4\. Customer Relationship Management*** Act as the main point of contact with key customers. * Prepare periodic service performance reports. * Present action plans and follow up on results. **5\. Internal Coordination*** Work closely with the **Procurement** team to resolve logistics\-related issues. * Collaborate with the **IT** department to ensure systems are properly configured and aligned with customer expectations. * Actively contribute to the Procurement Department’s strategy. **6\. Continuous Improvement \& Market Analysis*** Identify opportunities for process and service improvement. * Propose and implement initiatives aimed at efficiency and customer satisfaction. * Conduct market analysis to support decision\-making. **Why Join XPO Logistics?** At **XPO** **Logistics**, we offer more than just one job. We provide real opportunities for professional growth in an international, dynamic, and continuously evolving environment. We value talent, initiative, and ideas that make a difference.