CUSTOMER SERVICE REPRESENTATIVE

Description

We are looking to hire a person for our customer service team in A Coruña. We are a customer service company specialized in managing various services for businesses. We seek a **responsible, communicative, and solution-oriented** individual who learns quickly and adapts easily to different types of customers and tasks. We do not solely seek call-center experience: we especially value **versatility, learning ability, and customer orientation**. Responsibilities * Handling incoming telephone calls. * Making outgoing telephone calls. * Responding to and managing emails. * Scheduling appointments and sending reminders. * Assisting and guiding customers. * Following established procedures for each service. * Supporting various company campaigns and services. Requirements * Strong oral and written communication skills. * Proficient computer and digital tool usage. * Organizational skills and attention to detail. * Customer orientation. * Ability to work collaboratively in a team. * Responsible, solution-oriented, and proactive individual. * Capacity to learn new procedures and tools. * **Availability to work rotating shifts from Monday to Sunday** (with two days off per week according to the schedule). * Ability to attend the office on in-person workdays and having adequate space and internet connection for remote work days. Salary: €16,000.00–€17,000.00 per year Work location: Hybrid telework in 15005 A Coruña, A Coruña province