Customer Service - Scrapyard

Description

Job Summary: We are seeking a customer service representative to support sales, manage e-commerce operations, and assist customers via telephone, messaging, and in person at the counter. Key Responsibilities: 1. Telephone and messaging support for customers and workshops 2. Sales assistance and in-person customer service at the counter 3. End-to-end e-commerce process management At DRA Balear, we are looking to hire a professional for our Palma team to join our Customer Service Department. **PROFESSIONAL REQUIREMENTS:** * Education: Basic office software skills * Experience: 6 months in a similar position * Other: Mechanical knowledge is preferred (e.g., recognition and identification of car brands, models, parts, etc.) **RESPONSIBILITIES:** * Telephone support for individual customers and workshops. * Messaging support for individual customers and workshops. * Assistance to the Sales Manager in customer service. * In-person sales support at the counter for spare parts. * Management of the entire e\-commerce process. If you meet the requirements, please do not hesitate to send us your CV. We look forward to hearing from you! Employment Type: Full-time, Permanent contract Salary: €1\.450,00\-€1\.500,00 per month Benefits: * Private health insurance * Uniform provided Work Location: On-site employment