CUSTOMER SERVICE

Description

Job Summary: Deudafix is seeking customer service representatives for telephone support to analyze circumstances, resolve inquiries, and provide personalized follow-up to clients experiencing over-indebtedness. Key Highlights: 1. Personalized attention and follow-up throughout the legal procedure. 2. Excellence in telephone communication, offering empathy and advisory support. 3. Training included and remunerated in an excellent working environment. Deudafix, a leading Spanish company specializing in the Second Chance Law, with a team fully dedicated to assisting over-indebted individuals, is seeking to hire personnel for its TELEPHONE CUSTOMER SERVICE department. **Responsibilities:** \-Comprehensive analysis of the client's circumstances. \-Resolution of inquiries and questions. \-Personalized attention and follow-up throughout the legal procedure. \-Collection, review, and assistance in obtaining documentation required for the client's file. **Minimum Requirements:** \-At least one year of experience in telephone customer service roles. \-Strong teamwork and adaptability skills. \-Excellence in telephone communication, demonstrating empathy, positivity, cheerfulness, advisory capability, and respect toward our vulnerable clients. **We Offer:** \-Permanent contract. \-Full-time position. \-Salary: €18,000 gross per year. \-Training included and remunerated. \-Excellent working environment. \-On-site gym. Employment Type: Full-time, Permanent Contract Salary: €18,000.00 per year Benefits: * On-site gym Application Questions: * Are you available to work on-site at our Alcobendas office? * What is your earliest possible start date? * Do you have demonstrable experience in the responsibilities described? * Do you have experience in telephone customer service? Work Location: On-site employment