IT Support Technician

Description

IT support technician position in Salamanca. Main responsibilities include providing on-site and remote user assistance, resolving IT incidents, installing and updating software, and maintaining equipment in good condition. Cases are also managed through ITSM tools, with each issue logged and tracked to ensure efficient resolution. Full-time position with a 40-hour weekly schedule, Monday to Friday morning shift from 08:00 to 16:00, including legally mandated breaks. * Over 2 years of experience in on-site technical support and incident management. * We seek a candidate with strong customer communication skills, attention to detail, and proactivity. * Residency near the workplace is desirable. * Higher Vocational Training degree in Computer Science or related field.