Choosing Capgemini means choosing the opportunity to shape your professional career exactly as you wish. You will receive support and inspiration from a collaborative global community of colleagues and help reinvent what is possible. Join our team and help the world’s leading organizations discover the value of technology and build a more sustainable and inclusive world. Are you excited to join our team and participate in a major project as part of a multidisciplinary team within an international IT consultancy, aimed at implementing tools, platforms, and applications designed to ensure digital accessibility, enhance user experience, and promote equal opportunities in digital environments? To thrive in this role, the following knowledge/skills are required: **Experience in Dynamics 365 CE development:** * Plugins in C# (.NET Framework) * Custom Workflows and Actions * JavaScript for form customization * Web Resources (HTML, CSS, JS) integrated into Dynamics * Integrations via Web Services (REST/SOAP), Azure Functions, Logic Apps * Solution development using Power Platform (Power Automate, Power Apps, Dataverse) **Knowledge of Field Service configuration:** * Management of work orders, resources, scheduling, and routing * Use of maps, geolocation, and route optimization * Configuration of IoT and predictive maintenance (desirable) **Experience with Dynamics 365 Contact Center:** * Configuration of omnichannel channels (voice, chat, email) * Integration with telephony platforms * Customization of Customer Service Workspace and Unified Routing **Proficiency with development tools:** * Visual Studio, VS Code * XrmToolBox, Plugin Registration Tool DevOps for solution management and deployments (CI/CD) * **Functional Requirements** * Ability to gather requirements from clients and key users * Design of functional solutions aligned with business processes * Creation of functional and technical documentation * Configuration of entities, forms, views, business rules, and processes * Experience in implementation, migration, or continuous improvement projects * Knowledge of agile methodologies (Scrum) * Advanced English proficiency We welcome all applications. We offer an extensive training portfolio—including in-person and online courses, certifications, and more. Even if you don’t meet 100% of the listed qualifications, we’d love to meet you! Our commitment to inclusion and equal opportunity is reflected in our Equality Plan and Code of Ethics, which guarantee employees’ professional development and fair selection practices within a discrimination-free environment—regardless of ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance. What will you enjoy about working here? We offer a comprehensive set of Development and Work-Life Balance initiatives, such as: Wellbeing HUB — Includes policies and actions supporting physical health (Wellhub) and mental well-being. FlexAbroad: The possibility to work remotely from another country for up to 45 days. Flexible Compensation Plan (health insurance, transportation, training, meal card or food allowance, childcare support, etc.) Continuous learning: Access to MyLearning, Capgemini University, Digital Campuses, and Professional Communities. You’ll also have access to platforms including Coursera, Udemy, Pluralsight, Harvard Manager Mentor, and Education First for language learning (English, French, German, etc.)—and many more! Life and Accident Insurance Why Capgemini? Capgemini is a global leader in transforming clients’ businesses by harnessing the full power of technology. Our purpose is to achieve an inclusive and sustainable future through technology—and through the energy of those who develop it. We are a responsible, diverse company and an international leader in IT and engineering services, with over 360,000 professionals across more than 50 countries. With a strong 55-year heritage and deep industry expertise, clients trust Capgemini to address their full range of business needs—from strategy and design to operations—powered by the fast-moving, innovative worlds of cloud, data, AI, connectivity, software, digital platforms, and engineering. In 2022, the Group reported global revenues of €22 billion. Rewrite your future. Join our team! www.capgemini.com/es-es Ref. code 376549-es_ES Posted on 12 Dec 2025 Experience level Experienced Professionals Contract type Permanent Location Madrid Business unit ABL Southern Central Europe Brand Capgemini Professional communities SaaS Solutions