Parking Agent

Description

Job Summary: Responsible for ensuring the efficient and safe operation of a parking facility, interacting with customers and managing vehicle traffic flow. Key Highlights: 1. Comprehensive parking management, including traffic flow and revenue collection. 2. Customer service and issue resolution. 3. Maintenance and incident reporting. What drives and inspires us at Telpark is talent. Job Description The Parking Agent is responsible for ensuring the efficient and safe operation of a parking facility by interacting with customers, managing vehicle and customer traffic flow, providing parking assistance, and ensuring compliance with parking rules and regulations. **Responsibilities** * Customer Service: + Deliver high-quality service by addressing customer needs + Provide necessary information regarding products or applicable rates * Parking Management: + Manage internal vehicle and pedestrian traffic flow + Supervise and coordinate vehicle entries and exits + Control and regulate traffic to maintain orderly and safe circulation + Manage ticket collection and validation, commercial service and product billing + Perform cash handling, ATM operations, settlements and reconciliations, as well as delivery, custody, and deposit of collected revenues * Commercial Management: + Execute commercial initiatives and sell company products and services according to customer needs * Parking Maintenance: + Maintain equipment and facilities in optimal working condition, including cleaning, organization, and maintenance + Keep ticket booths, cash registers, and ATMs in good working order * Information and Reporting: + Report any equipment malfunctions, security system failures, or infrastructure issues within the parking facility + Collect, assess, and validate tickets; collect various service fees; verify and reconcile cash registers and ATMs; perform settlements and reconciliations; deliver, safeguard, and deposit collected revenues * Problem and Emergency Resolution: + Handle conflictual or emergency situations, such as vehicle accidents, disputes, or security issues + Coordinate with relevant authorities—including police or emergency services—as required **Knowledge and Skills** * Customer orientation and service * Effective communication * Commercial skills * Teamwork **Requirements** * **Minimum Education \-** Vocational Training (Intermediate Level) or High School Diploma * **Minimum Experience \-** At least 1 year of experience in sales and customer service * **Preferred Residence \-** City where the position is located or surrounding areas (maximum distance: 10 km) * **Required Languages** Spanish – Native or Bilingual (may vary depending on the Autonomous Community) * English or French – Basic **Technical Knowledge** * Proficiency in office software (user level) * Sales skills * Teamwork * Incident resolution * Desirable: basic maintenance and repair knowledge * Contract Start Date: 30\-03\-2026 * Contract Duration: 06\-04\-2026 \- One week If you want to join a growing company undergoing digital and cultural transformation, this is your moment.