Administrative Assistant

Description

Job Summary: We are seeking a professional to handle administrative management, customer service, and coordination of services and staff in a home care and cleaning company. Key Highlights: 1. Job stability and a positive work environment. 2. Initial training and on-the-job support. 3. Opportunity to join a growing company. Who Are We? We are a company specializing in **home care and cleaning services**, providing customized solutions to our clients: elderly care (in-home and external), household cleaning, hospital accompaniment, and childcare. Our work focuses on **matching the right caregivers with each family**, ensuring high-quality service and thorough follow-up. What Does the Role Involve? We are looking for someone to join our office team, responsible for **administrative management, customer service, and coordination of services and staff**. Main Responsibilities: * Receiving and managing caregiver resumes. * Conducting interviews and recording data (availability, experience, preferred type of work). * Screening resumes and selecting staff according to requested services. * Managing employment contracts and labor conditions using internal software and official SEPE templates. * Preparing monthly payroll (based on an existing template). * Monitoring active services and managing substitute coverage for absences. * Customer service: phone calls, WhatsApp, and email. * Daily handling of budget requests and preparation of quotations. * Updating and managing the service schedule in Excel. * Commercial tasks: visits to day centers, hospitals, medical centers, and outreach to social workers to promote our services. Requirements: * Education in **Social Work** or **Business Administration**. * **Experience preparing payroll**. * Prior experience in **customer service**. * Proficiency with digital tools (Excel, email, WhatsApp). * Availability to work a **split shift from Monday to Friday**. * Strong organizational skills, responsibility, and effective communication. * Positive attitude and **good teamwork**. Preferred Qualifications: * Previous experience in home care or social services companies. * Commercial skills and experience engaging with social and healthcare institutions. What Do We Offer? * Job stability. * Initial training and on-the-job support. * A positive work environment. * Opportunity to join a growing company. **If you are interested in joining our team, apply to this position and send us your resume.** Working Hours: Monday to Friday, 9:30 AM – 2:00 PM and 3:00 PM – 6:30 PM\. Position Type: Full-time, Permanent Contract Salary: Starting at €19\.000.00 per year Work Location: On-site employment