IT Systems Technician and Technical Support Specialist (On-site)

Description

IT Systems Technician and Technical Support Specialist We are seeking an IT Systems Technician and Technical Support Specialist to perform support, maintenance, and system administration tasks, both at our facilities and at our clients' locations. We are a small company and are looking for a versatile, responsible, solution-oriented individual eager to learn, capable of working across various areas including systems, networks, hardware, and user support. Main Responsibilities On-site and remote incident handling and resolution. Installation and configuration of operating systems and applications. User support for computers and mobile devices. Installation and commissioning of new equipment. Management of Microsoft 365 email accounts and users. Monitoring and management of servers, primarily GNU/Linux Debian. Basic management of Microsoft Windows environments. Configuration of routers, switches, Wi-Fi, and networks. Configuration of VPNs and Internet connections. Equipment inventory management. Supervision of automated processes. Review of backups and overall server status. Preparation and delivery of materials to clients. Preparation of work reports and activity reports. Occasional maintenance interventions outside regular working hours. Required Knowledge Windows Installation and configuration of Windows. User, permission, and service management. Windows domains and user profiles. Basic concepts of ACLs, registry, and Group Policy. Installation and uninstallation of applications. Microsoft 365 and Microsoft Office. Networking TCP/IP, IPv4, subnet masks, gateways, and DNS. Switches, routers, Wi-Fi, and cabling. Basic VPN concepts. GNU/Linux SSH connection. Editing configuration files. Starting and restarting services. Basic network configuration. Package management using APT. Candidate Profile As we are a small team, the human element is extremely important to us. We seek a person who contributes to maintaining a professional, collaborative, and trustworthy environment. **Especially Valued:** Responsibility, punctuality, and organization. Professional appearance and client interaction skills. Strong communication ability. Problem analysis and solution-seeking capability. Autonomy and initiative. Capacity for learning and adaptation. User orientation and commitment to high-quality work. Teamwork ability. Prior experience in technical support, systems administration, networking, Linux servers, backup management, and customer service will be considered an advantage. Windows, Linux, Debian, Microsoft 365, Networking,