Administrative IT Assistant

Description

Job Summary: We are looking for an organized and proactive Administrative Assistant to provide administrative support and internal management, handling documentation, incidents, and office tools. Key Highlights: 1. Joining a stable team with a positive work environment 2. A growing project where you can develop professionally 3. Flexibility and the possibility of remote work DESCRIPTION At **SIRT**, we are currently seeking an **Administrative Assistant** to join our team on one of our projects dedicated to an end client. The selected candidate will provide support for administrative and internal management tasks, ensuring efficient day-to-day operations. We seek a profile that is **organized, proactive, and capable of handling documentation, incident tracking, and office and ticketing tools**. **Responsibilities** --------------------- * Management and updating of internal documentation. * Registration, tracking, and administrative resolution of **incidents** using tools such as **Remedy, Jira, or other ticketing platforms**. * Coordination with different departments to ensure proper execution of processes. * Preparation of reports, lists, minutes, and supporting documentation. * Handling internal inquiries and routing requests. * Database management, data entry, and maintenance of document order. * General administrative support (scheduling, emails, office tasks, internal requests, etc.). **What We Offer** ------------------- * Joining a stable team with a positive work environment. * A growing project where you can develop professionally. * Flexibility and the possibility of remote work. * Internal training on corporate tools and processes. * Permanent contract * Working hours: Monday to Friday REQUIREMENTS **Requirements** -------------- ### **Mandatory** * Prior experience in administrative tasks. * **Proficiency in office tools**: Excel, Word, Outlook, PowerPoint. * **High-level Catalan** (spoken and written). * Experience using **Remedy, Jira, or similar ticketing/incident management tools**. * Ability to work with documentation and internal processes. ### **Desirable** * Experience in corporate or support environments. * Strong communication skills and attention to detail. * Basic knowledge of data management or KPI tracking. * Familiarity with dynamic, multitasking environments. **Personal Competencies** --------------------------- * Organization and attention to detail. * Analytical ability and prioritization skills. * Autonomy and proactivity. * Teamwork and effective communication.