**Job Description** Are you passionate about customer service ? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers. **YOUR ROLE AT SIXT** In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer\-oriented manner via email or phone, then creating orders and reserving the requested vehicles. **YOUR SKILLS MATTER** * **Customer Orientation** You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction * **Language Proficiency** Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus * **Effective Communication** You are open\-minded, communicative, and enjoy writing and making phone calls * **Flexibility** You can adapt to a dynamic and ever\-evolving work environment, including availability for night shifts * **Teamwork** You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation * **Solution\-Focused** You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction * You have initial experience working with MS Office programs (Word, Outlook). * You work reliably, independently, and are service\- and solution\-oriented **WHAT WE OFFER** * **Permanent Contract** (Contrato Indefinido) A stable project with opportunities for progression. * **AI at your fingertips** From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve * **Attractive Salary and Professional Growth Opportunities** Professional development opportunities in an international environment.Salary: €21,600 gross per year (12 payments) plus, €60 telework allowance, and a 30% night shift premium for hours 22:00h–06:00h * **Flexible Remote Work Model** You can work from anywhere in Spain * **Work\-Life Balance** Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT * **Flexible Compensation** Benefit from private health insurance, childcare support, and/or a restaurant card **Exclusive Employee Benefits** Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more **Additional Information** **About us:** We are a globally leading mobility service provider with a revenue of €4\.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT\+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top\-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long\-term stability and align our corporate strategy with foresight. Get started with us and apply now!
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
