Second Maître

Description

Job Summary: We are seeking a Second Maître for a hotel in Maspalomas, responsible for assisting in the department’s management, planning, and control; handling billing; and supervising staff. Key Highlights: 1. Leads and guides the team, fostering their professional development. 2. Collaborates in the department’s management and organization. 3. Interacts with customers and staff, managing service delivery. **Description:** ---------------- Princess Hotels \& Resorts is seeking a Second Maître for our hotel in the Maspalomas area. Main responsibilities: * Collaborate with the Maître on departmental management, planning, organization, and control functions. * Manage and participate in billing, collections, reconciliation, and settlement of revenue. * Conduct inventories and controls of materials, goods, etc., used in the department under their responsibility. * Serve, advise on, and be knowledgeable about the hotel’s cocktail menu. * Place orders for goods and carry out procurement tasks as assigned. * Perform customer service duties specific to the service operation. * Participate in the professional development of staff under their supervision. * Supervise proper use of PPE by bar team members. At Princess Hotels Canarias, we are committed to equality and sustainability. Candidates participating in selection and evaluation processes will be assessed objectively and transparently based on job requirements, respecting the principle of equal opportunity between women and men. Princess Hotels \& Resorts is a hotel chain specializing in holiday and urban hotels located in top-tier tourist destinations. Since its founding in 1967, it has enjoyed prestige, trust, and recognition from our customers. It ranks eighth in the Spanish market, employs over 5,300 people across 22 properties, and offers nearly 10\.000 rooms to guests. **Requirements:** --------------- * Minimum 3 years’ experience in 4\*-star hotels. * Solid knowledge of customer service techniques. * Leadership skills and ability to motivate and guide a team. * Excellent communication skills and ability to interact effectively with customers and staff at all levels. * Ability to work under pressure and make effective decisions in rapidly changing situations. * Proficiency in office software. * Flexible working hours, as rotating shifts and weekend work may be required.