Guest Experience Expert

Description

**Additional Information** **Job Number**26088781 **Job Category**Rooms \& Guest Services Operations **Location**La Rambla 111, Barcelona, Barcelona, Spain, 8001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply ensuring smooth check-in and check-out for guests. Above all, we must create a unique and memorable experience. Our Guest Experience Experts proactively deliver a wide range of services that guide guests throughout their stay. They are empowered to move freely within their space and take action as needed—whether handling operational needs, responding to guest requests, preparing reports, or sharing local points of interest. Guest Experience Experts ensure guests perceive every transaction as part of the overall experience. Regardless of your role, certain fundamentals are essential to success: creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Experience Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods) and hands-on involvement in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (4.5 kg) unassisted). It is critical that Guest Experience Experts perform all these tasks flawlessly (and any other reasonable duties assigned)—ensuring guest satisfaction and continued business success. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related work experience: No related work experience required. Supervisory experience: No supervisory experience required. Licenses or certifications: None required. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities to all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our associates bring. We actively prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* Le Méridien draws inspiration from the glamorous era of travel, celebrating each culture through a distinctly European, epicurean lens. Our guests are curious and creative—cosmopolitan, culturally engaged, eager for meaningful connections, and inclined to slow down and savor where they are. We offer stylish yet authentic service—truly unforgettable through experiences designed to help guests embrace life’s most beautiful moments. We seek curious, creative individuals to join our team. If you enjoy connecting with like-minded guests and are passionate about crafting unforgettable experiences, explore career opportunities at Le Méridien. By joining Le Méridien, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** purpose in your work, **be part of** an exceptional global team, and **become** the best version of yourself.