Field Support Technician

Description

At **Logicalis**, we are seeking to hire a **Field Support Technician** to provide on-site support to users and resolve incidents and requests related to desktop IT support. **Responsibilities:** * On-site user support and resolution of desktop IT incidents and requests. * Installation, configuration, and commissioning of computer equipment. * Maintenance, repair, and replacement of PC components, printers, and workplace peripherals. * Maintenance and support of peripherals such as scanners, barcode readers, card readers, among others. * Support and resolution of incidents related to Windows operating systems. * Remote management and support using remote control tools. * Support related to LDAP directories. * Support and resolution of incidents related to Microsoft Office and Office 365\. * Occasional travel, if required. **Requirements:** * Experience providing on-site user support and resolving desktop IT incidents and requests. * Knowledge of LDAP directories. * Familiarity with remote control tools. * In-depth knowledge of Windows operating systems. * Proficiency in Microsoft Office 2007\-2019 and Office 365\. * Experience in maintenance, repair, and replacement of PC components, printers, and peripherals. * Experience in installation and configuration of computer equipment. * **Valid driver’s license and personal vehicle**, to enable travel during on-call shifts, if required. * No on-call shifts are scheduled initially, but they may become necessary after a few months. **What do we offer at Logicalis Spain?** Logicalis Spain is an international group with over 20 years of experience in the IT sector, involved in large-scale projects and services across Data Centers, Cybersecurity, and Analytics. * Stable employment position. * Work modality: On-site in Barcelona. * Working hours: Monday to Friday, from 8 a.m. to 5 p.m. or 6 p.m. * Birthday holiday \+ personal day off. * Access to flexible compensation plans (meal card, transport card, childcare allowance). * Private health insurance, Wellhub. * Significant discounts on various services and training programs for Logicalis employees (retail, electronics, travel, etc.). * Role-specific training and certifications. * Professional development through cutting-edge projects and current market technologies.