Cleaning Operator - Vans

Description

Job Summary: The Support and Cleaning Operator is responsible for maintaining the cleanliness, hygiene, and presentation of the rental fleet, ensuring customer satisfaction. Key Highlights: 1. Progression to RoadTrip Agent or other operational roles 2. Training in cleaning standards and operational excellence 3. Multicultural, dynamic work environment with strong team spirit **ABOUT US** Indie Campers is a global leader in road travel and operates one of the world’s largest campervan fleets. The **Support and Cleaning** department is essential to ensuring every van is spotless, safe, and ready for the next customer—directly impacting customer satisfaction and operational efficiency. **THE ROLE** The **Support and Cleaning Operator** focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands-on, physical, operational role with a strong attention to detail, responsible for: * Cleaning vehicle interiors and exteriors * Preparing vans with kits and essential items * Inspecting vehicles upon return * Managing cleaning supplies and consumables * Supporting depot organization and logistics **WHAT WILL YOU WORK ON?** * **Fleet cleaning:** cleaning and maintaining vehicle interiors and exteriors to meet hygiene and presentation standards, consistently delivering high-quality results. * **Vehicle preparation:** equipping campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check-in/check-out processes. * **Post-return inspection and reporting:** inspecting returned vehicles for cleanliness, missing items, or damage, and reporting any incidents for follow-up. * **Stock and consumables management:** managing stock and consumables—including receiving, storing, and organizing supplies—as well as reporting shortages or damages. * **Depot logistics and organization:** supporting depot logistics, keeping cleaning areas organized, moving vehicles, and assisting with operational needs during peak periods. **WHO ARE WE LOOKING FOR?** * **Required:** experience in cleaning. **Preferred:** experience in hospitality, warehouse, housekeeping, or operations. * **Required:** strong attention to detail and commitment to hygiene standards. * **Required:** good physical condition and ability to perform manual tasks (cleaning, lifting, moving equipment). * **Required:** reliable, punctual individual capable of working in fast-paced environments. * **Required:** valid driver’s license (Category B). * **Required:** English proficiency. **Preferred:** local language proficiency (where applicable). * PHYSICAL AND OPERATIONAL REQUIREMENTS * **Required:** ability to perform physical cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motions. * **Required:** comfort working inside vehicles (tight spaces, elevated surfaces) and outdoors around the fleet. * **Required:** ability to lift, move, or carry cleaning equipment, vacuum cleaners, hoses, chemicals, or kits (up to 15 kg). * **Required:** comfort safely using cleaning products and chemicals—including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided). * **Required:** adherence to company safety guidelines when handling chemicals. * **Required:** comfort working in varying temperatures and weather conditions while washing or preparing vehicles outdoors. * **Required:** ability to maintain both quality and speed of cleaning during high-volume operations and peak season. * **Required:** flexibility to work weekends, holidays, and during peak-season hours. * **Required:** ability to adapt to last-minute operational needs (e.g., urgent reassignments or additional cleaning tasks). **THE INDIE COMMITMENT!** * Competitive compensation and travel benefits. * Clear progression path to the **RoadTrip Agent** role or other operational positions. * Training in cleaning standards, detail verification, minor repairs, and operational excellence. * A multicultural, dynamic work environment with strong team spirit. **Are you ready to Go Indie?**