Cleaning Operator - Vans

Description

Job Summary: The Support and Cleaning Operator is responsible for maintaining the cleanliness, hygiene, and presentation of the campervan fleet, ensuring customer satisfaction. Key Highlights: 1. Professional growth to RoadTrip Agent or other operational roles 2. Training in cleaning standards and operational excellence 3. Multicultural, dynamic, and team-oriented work environment **ABOUT US** Indie Campers is a global leader in road trips and operates one of the world’s largest campervan fleets. The **Support and Cleaning** department is essential to ensure every van is spotless, safe, and ready for the next customer—directly impacting customer satisfaction and operational efficiency. **THE ROLE** The **Support and Cleaning Operator** focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is an operational, hands-on, physical, and detail-oriented position responsible for: * Cleaning vehicle interiors and exteriors * Preparing vans with kits and essential items * Inspecting vehicles upon return * Managing cleaning products and consumables * Supporting depot organization and logistics **WHAT WILL YOU WORK ON?** * **Fleet cleaning:** cleaning and maintaining vehicle interiors and exteriors to meet hygiene and presentation standards, consistently delivering high-quality results. * **Vehicle preparation:** preparing campervans with required kits, bedding, and optional extras, ensuring they are ready for bookings and check-in/check-out processes. * **Post-return inspection and reporting:** inspecting returned vehicles for cleanliness, missing items, or damage, and reporting any issues for follow-up. * **Stock and consumables management:** managing stock and consumables—including receiving, storing, and organizing supplies—as well as reporting shortages or damages. * **Depot logistics and organization:** supporting depot logistics, keeping cleaning areas organized, moving vehicles, and assisting with operational needs during peak periods. **WHO ARE WE LOOKING FOR?** * **Required:** experience in cleaning. **Preferred:** experience in hospitality, warehousing, housekeeping, or operations. * **Required:** strong attention to detail and commitment to hygiene standards. * **Required:** good physical condition and ability to perform manual tasks (cleaning, lifting, moving equipment). * **Required:** reliable, punctual person capable of working in fast-paced environments. * **Required:** valid driver’s license (Category B). * **Required:** English. **Preferred:** proficiency in the local language (where applicable). * PHYSICAL AND OPERATIONAL REQUIREMENTS * **Required:** ability to perform physically demanding cleaning tasks throughout most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motions. * **Required:** comfort working inside vehicles (tight spaces, elevated surfaces) and outdoors around the fleet. * **Required:** ability to lift, move, or carry cleaning equipment, vacuum cleaners, hoses, chemicals, or kits (up to 15 kg). * **Required:** comfort using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training will be provided). * **Required:** adherence to company safety guidelines when handling chemicals. * **Required:** comfort working in varying temperatures and weather conditions while washing or preparing vehicles outdoors. * **Required:** ability to maintain cleaning quality and speed during high-volume operations and peak season. * **Required:** flexibility to work weekends, holidays, and during peak-season hours. * **Required:** ability to adapt to last-minute operational needs (e.g., urgent rotations or additional cleaning tasks). **THE INDIE COMMITMENT!** * Competitive compensation and travel benefits. * Clear progression path to the **RoadTrip Agent** role or other operational positions. * Training in cleaning standards, detail verification, minor repairs, and operational excellence. * A multicultural, dynamic, and strongly team-oriented work environment. **Are you ready to Go Indie?**