Description
**Description:**
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We are looking for talent for our Fresh Department! Fish Department Assistant
At Grupo MAS, we know that the quality of our fresh products sets us apart. Therefore, we seek a Fish Department Assistant eager to learn, committed to service, and dedicated to excellence. If you are passionate about direct customer interaction and wish to specialize in a key trade within the retail sector, we are waiting for you!
Your role on our team
As a fundamental member of the fish department, your main responsibilities will be:
* Customer Service: Advising customers on our products, offering solutions to each customer’s needs with kindness and professionalism.
* Counter Management: Preparing, assembling, and restocking the counter according to quality and freshness standards.
* Maintenance and Cleaning: Ensuring order, adequate stock levels, and strict hygiene both in the sales area and in work tools.
* Versatility: Performing cross-functional tasks to support the overall operation of the store when required.
What profile are we seeking?
Education and experience:
* Education: Compulsory Secondary Education (ESO) diploma or Medium-Level Vocational Training qualification.
* Preferred: Higher education in Commerce and Marketing or prior knowledge of the retail sector.
* Experience: Previous experience in retail or customer service is desirable.
* Essential: Knowledge of food handling, allergens, and the HACCP food safety system.
Your key competencies:
* Corporate Identity: Acting as an ambassador for our brand and our tradition of service.
* Teamwork: Contributing effort and a positive attitude alongside your department colleagues.
* Digital Competence: Using digital tools for stock management and internal processes.
* External Customer Orientation: Demonstrating empathy and proactivity to exceed customer expectations.
* Organization, Rigor, and Quality: Applying methodology and meticulousness in handling fresh products.
Why choose Grupo MAS?
* Stability: You will join a well-established, leading company in the sector.
* Trade Learning: Opportunity to train with top professionals in the fish department.
* Growth: We invest in internal promotion and talent development.