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Call Center & Customer Service

Maracena

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Location:Maracena

Category:Call Center & Customer Service

Customer Service Representative64842969270529120

Customer Service Representative

**Grupo Projeta**, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets, on a full\-time contract,reporting to the Customer Service Team Lead**.** Founded in 1904, Grupo Projeta has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We're on a mission to become the world's most requested PPE and Safety Wear Brand. **JOB SUMMARY:** As Customer Service Representative, you will act as a point of contact for Grupo Projeta customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate. **KEY RESPONSIBILITIES:** * Assist Grupo Projeta customers in a specific region with general queries * Respond to all queries in a timely fashion in accordance with agreed KPIs * Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays * Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders * Update internal systems with record of customer interactions, communications and complaints * Communicating and coordinating with colleagues as necessary * Provide feedback on efficiency of customer service process * Gather intel on common flaws or problems and co\-ordinate feedback to relevant department to stop future issues from happening **REQUIREMENTS:** * Previous customer service experience (e.g., retail, hospitality, call centers). * Fluency in **Italian** is essential, both written and spoken. * Good level of English is essential. * Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems * Experience working with customers * Positive and proactive attitude Tipo de puesto: Jornada completa Beneficios: * Acciones empresariales * Apoyo para el cuidado de niños * Gastos de reubicación Ubicación del trabajo: Empleo presencial

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

Crane Operator64151421469953121

At **Talleres y Grúas Hervás**, a leading company in the roadside assistance and mechanical workshop services sector, we are looking to hire a **professional crane operator** to join our team. The selected candidate will be responsible for providing **roadside assistance, vehicle rescue, and transport services**, ensuring the safety and satisfaction of our customers. **Main responsibilities:** * Operating and driving roadside assistance cranes. * Attending to and assisting customers during breakdowns or accidents. * Loading, transporting, and unloading vehicles. * Adhering to safety and customer service protocols. * Coordinating with dispatch and emergency services when necessary. **Requirements:** * Valid driving license **C** (C\+E preferred). * Current **CAP certificate**. * Prior experience in the industry or in driving heavy vehicles (experience in roadside assistance is a plus). * Availability to work **rotating shifts and on-call duties**. Job type: Full-time Work location: On-site

A-92, 115, 18180 Diezma, Granada, Spain

Negotiable Salary

IT Client Management Services, Associate64151421432578122

IT Client Management Services, Associate

**Position:** IT Client Service Owner, Associate **Location:** Granada, Spain **Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **Role** The ITCSO will be responsible for the operational part of the implemented ITIL processes supporting Strada Global Technology and Applications Support services. The primary objective is to be operational responsible for the service provided. An ITCSO should be the link between all our support teams to increase the service we provide to our customers, being the coordinators, unlockers and “translators” between technical teams and the business. **Duties (include but are not limited to)** * Administer and manage release processes for the progression of Deployment Services projects. * Perform daily and weekly tasks such as creating reports and conducting periodic system checks. * Provide 1st Line Support: reporting, prioritizing, analyzing, and resolving faults through to resolution, including hierarchical escalation and proper follow\-up. * Assess Incident and Change Request (ticket) ownership and ensure timely follow\-up on actions. * Monitor Service Level Agreements (SLAs) and ensure compliance with internal and external requirements. * Validate release management tasks. * Ensure accurate and up\-to\-date documentation is maintained. * Manage incidents, including classification and prioritization, as well as overall case management. * Catch and dispatch incoming requests effectively. * Identify and highlight process improvement opportunities. **Competencies** * Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self\-development. * Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up to date, turns mistakes into learning opportunities. **Skills** * Strong communication and relationship\-building skills; open\-minded, flexible, and customer\-focused. * Excellent listener with the ability to negotiate effectively and handle feedback constructively. * Proven analytical and problem\-solving ability; able to simplify complex issues and identify root causes. * Results\-driven with strong prioritization, accountability, and decision\-making skills. * Experienced in coaching and supporting teams; promotes continuous learning and ownership. * Skilled in conflict resolution and fostering a collaborative, solution\-oriented environment. * Degree\-level education (or equivalent experience). * ITIL Service Delivery certification highly valued. * Experience with Windows Server environments (2003 / 2010\). * Strong coordination, organization, and multitasking abilities. * Quick to learn new tools and technologies; team player in an international setting. **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

Electromechanic64150102065409123

Electromechanic

An electromechanic is needed for a company in Granada. Your main responsibilities will be the maintenance of production lines, including routine maintenance to prevent breakdowns and repairs when problems arise. You must ensure that all machinery and systems function properly, using your knowledge in mechanics, electricity, and welding. Among your daily tasks will be diagnosing and repairing electrical and mechanical faults in machines. You may also perform TIG or electrode welding work if necessary for repairs or adjustments. It is important that you supervise and manage the maintenance of steam boilers or high-pressure systems, always following the company's safety and quality regulations. The working hours are rotating shifts from Monday to Friday: morning (6 to 14 h), afternoon (14 to 22 h), and night (22 to 6 h). Additionally, you will be required to be available on alternate Saturdays to carry out preventive maintenance tasks. Immediate incorporation is expected in a stable company, with a temporary contract that could lead to continuity, and compensation commensurate with your experience and value. * Proven experience as an Electromechanic in production lines. * Knowledge in mechanics and electricity. * Experience in TIG or electrode welding. * Knowledge of steam boilers or high-pressure systems. * Proactive, committed person with the ability to work in a team.

C. Gozálvez, 4, 18230 Atarfe, Granada, Spain

Negotiable Salary

SAP HCM Payroll Consultant, Senior Associate64147546565763124

SAP HCM Payroll Consultant, Senior Associate

**Position:** SAP HCM German Payroll Consultant **Location** : Spain, Poland, Germany, Hungary, Italy **Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **SAP HCM Consultant \- Payroll Management** The SAP HCM Consultant will act as a SAP Payroll Expert for the HR Service Delivery Payroll Team for DACH accounts. The SAP HCM Payroll Consultant will be responsible for the accurate and timely execution of payroll / time processes for multiple pay groups. This would include the evaluation of the Payroll schemas, Overtime, contribution, taxes, customer agreements, legal reporting customizing and other post payroll process. SAP HCM \& Payroll configuration for business requirements, schemas, PCRs, wage type creation, basic pay configuration, etc. **Main Responsibilities:** * Design and deliver high quality solutions through system configuration that meets overall business requirements * Must have ability to perform configuration for HCM modules of HR: Payroll (evaluation \& schemas) * Act as SPOC for one or several accounts, doing coordination tasks and providing technical and expert support to other consultants in the Team * Act as the HR Services lead for SAP Payroll Management development, defect identification, and defect resolution * Analysis of payroll / time schemas to identify root cause and solution of pay \& time discrepancies * Resolve complex defects related to Overtime, social security calculation, legal reporting, allowances, sickness, taxes, posting, payslips and others specific DACH region payroll configurations * Participates in SAP HR projects as an integral part of a cross\-functional team to support the delivery of HR Services. * Ensure time and attendance data integrity * Extensive and proven SAP HCM \& Payroll configuration skills * Must have experience on German Payroll – Schemas, sickness process, PCRs, wage type creation, basic pay configuration, etc. Troubleshoot and resolve HCM \& Payroll problems/failures for both external and internal customers and updating ticket logging systems in a timely and accurate manner * Desired experience and Skills: * SAP Experience in Payroll Management * SAP HCM Experience for German Payroll * SAP HCM Experience in PA / OM * SAP HCM Experience in ABAP is an extra very valuable in this role. * Ability to manage highly confidential materials and issues effectively * Detailed knowledge of SAP, advanced use of MS Office (Excel, Access, Word), and reporting tools * Must possess a high degree of strategic and analytical planning skills * Individual should possess excellent time management skills and should be able to multi\-task and prioritize daily assignments as well as ongoing projects * Must possess strong decision\-making and organizational skills * Must be very motivated to meet the needs of internal customers while practicing diplomacy when communicating and working with all levels of the Company * Must be self \-motivated and be able to work well under pressure with little supervision Individual must be able to effectively communicate complex information both verbally and in writing to all levels of management * Additional Information * Applicants must have a valid EU work permit * Fluent level of English * German speaker is a plus. **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. \#LI\-Remote We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

SAP HCM German Payroll Consultant64147546588289125

SAP HCM German Payroll Consultant

**Position:** SAP HCM German Payroll Consultant **Location** : Spain, Poland, Germany, Hungary, Italy **SAP HCM Consultant \- Payroll Management** The SAP HCM Consultant will act as a SAP Payroll Expert for the HR Service Delivery Payroll Team for DACH accounts. The SAP HCM Payroll Consultant will be responsible for the accurate and timely execution of payroll / time processes for multiple pay groups. This would include the evaluation of the Payroll schemas, Overtime, contribution, taxes, customer agreements, legal reporting customizing and other post payroll process. SAP HCM \& Payroll configuration for business requirements, schemas, PCRs, wage type creation, basic pay configuration, etc. **Main Responsibilities:** * Design and deliver high quality solutions through system configuration that meets overall business requirements * Must have ability to perform configuration for HCM modules of HR: Payroll (evaluation \& schemas) * Act as SPOC for one or several accounts, doing coordination tasks and providing technical and expert support to other consultants in the Team * Act as the HR Services lead for SAP Payroll Management development, defect identification, and defect resolution * Analysis of payroll / time schemas to identify root cause and solution of pay \& time discrepancies * Resolve complex defects related to Overtime, social security calculation, legal reporting, allowances, sickness, taxes, posting, payslips and others specific DACH region payroll configurations * Participates in SAP HR projects as an integral part of a cross\-functional team to support the delivery of HR Services. * Ensure time and attendance data integrity * Extensive and proven SAP HCM \& Payroll configuration skills * Must have experience on German Payroll – Schemas, sickness process, PCRs, wage type creation, basic pay configuration, etc. Troubleshoot and resolve HCM \& Payroll problems/failures for both external and internal customers and updating ticket logging systems in a timely and accurate manner * Desired experience and Skills: * SAP Experience in Payroll Management * SAP HCM Experience for German Payroll * SAP HCM Experience in PA / OM * SAP HCM Experience in ABAP is an extra very valuable in this role. * Ability to manage highly confidential materials and issues effectively * Detailed knowledge of SAP, advanced use of MS Office (Excel, Access, Word), and reporting tools * Must possess a high degree of strategic and analytical planning skills * Individual should possess excellent time management skills and should be able to multi\-task and prioritize daily assignments as well as ongoing projects * Must possess strong decision\-making and organizational skills * Must be very motivated to meet the needs of internal customers while practicing diplomacy when communicating and working with all levels of the Company * Must be self \-motivated and be able to work well under pressure with little supervision Individual must be able to effectively communicate complex information both verbally and in writing to all levels of management * Additional Information * Applicants must have a valid EU work permit * Fluent level of English * German speaker is a plus. **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. \#LI\-Remote We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

SAP Payroll Cluster Lead – Nordics64147546610050126

SAP Payroll Cluster Lead – Nordics

**Position:** SAP HCM Payroll Cluster Lead – Nordics **Location:** Spain **Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **Role** Its main mission is to provide support and guidance to the members of the team, giving both technical and functional support of processes and guidelines of the company. The Team Lead is also responsible for the management of their team; introducing new members into the team and into the business, guiding other employees in the development of their career, solving possible incidents and create a relationship of mutual confidence, respect and commitment with each team member. Knowledge of the objectives and basic concepts to apply in carrying out these tasks although they require supervision for their implementation Play a major role in the process of continuous improvement of work processes. **Tasks** In addition to the tasks common to all STRADA employees, the specific tasks for this position are: * Act as the main link for external and internal contacts * Follow up of job status to make sure that the SLAs are met and escalate when necessary * Carry out regular team meetings * Resolve issues that are escalated to them * Manage the allocation of resources within the team to ensure the continuity of the service * Ensure that the system meets the law and that the latest legal and technical improvements are incorporated * Ensure that the estimation of the work is done accurately and that it is carried out within the stipulated deadlines * Be aware of the objectives of the company, respect and comply with them * Show leadership; guide and motivate people to implement the strategy and values of STRADA * Guarantee that team members follow policies and guidelines of STRADA * Guide the members of the team in their professional careers * Keep track of the performance, provide information on the same and carry out Performance Assessments with each member of the team taking actions if necessary * Assure the continuity of the team and its staff * Ensure the transfer of knowledge within the team by delegation and demonstration * Participate in the development of innovative and dynamic approaches to help the team in the achievement of the standard performance * Participate in the development of the department and in the process of continuous improvement **Skills required.** In addition to the common skills all STRADA employees the specific for this position are: * Deep expertise in **SAP HCM Payroll** (schemas, PCRs, wage types, time evaluation, reporting). * Proven ability to **lead payroll projects** and support activities across complex environments. * Commitment to high\-quality, compliant payroll delivery and continuous process improvement. * Ability to **mentor junior consultants** and encourage professional development within the team. * Strong analytical and problem\-solving skills to resolve payroll and time management issues. * Assertive communicator with the ability to explain **technical payroll configurations** to both technical and business stakeholders. * Skilled in organizing, planning, and supervising work across **multi\-location teams** . * Adaptable to changing environments, with strong prioritization and decision\-making skills. * Client\-focused mindset with the ability to anticipate business needs and deliver excellence. * Fluent in English **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. \#LI\-Remote We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

SAP Payroll Consultant - Portugal64147546424579127

SAP Payroll Consultant - Portugal

**Position:** SAP HCM Specialist Consultant \- Portuguese Payroll **Location:** Spain/Portugal **Role** As Team Lead, you’ll guide and support your colleagues both technically and functionally, helping them grow in their roles while ensuring smooth day\-to\-day operations. You’ll play a key part in onboarding new team members, building strong, trust\-based relationships, and driving continuous improvement across processes to keep the team moving forward. **Tasks** In addition to the tasks common to all STRADA employees, the specific tasks for this position are: * Act as the main link for external and internal contacts * Follow up of job status to make sure that the SLAs are met and escalate when necessary * Carry out regular team meetings * Resolve issues that are escalated to them * Manage the allocation of resources within the team to ensure the continuity of the service * Ensure that the system meets the law and that the latest legal and technical improvements are incorporated * Ensure that the estimation of the work is done accurately and that it is carried out within the stipulated deadlines * Be aware of the objectives of the company, respect and comply with them * Show leadership; guide and motivate people to implement the strategy and values of STRADA * Guarantee that team members follow policies and guidelines of STRADA * Guide the members of the team in their professional careers * Keep track of the performance, provide information on the same and carry out Performance Assessments with each member of the team taking actions if necessary * Assure the continuity of the team and its staff * Ensure the transfer of knowledge within the team by delegation and demonstration * Participate in the development of innovative and dynamic approaches to help the team in the achievement of the standard performance * Participate in the development of the department and in the process of continuous improvement **Skills required.** In addition to the common skills all STRADA employees the specific for this position are: * Availability to travel * Commitment to the customer and the company * Orientation to continuous improvement * Positive collaboration and anticipation of others’ needs * Leadership and motivation * Encouraging the professional development of team members * Ability to set clear, achievable goals and priorities * Ability to work in a changing environment * Capacity for analysis and problem solving * Assertive communication and clarity in information sharing * Capacity for active listening and empathy * Ability to act professionally in difficult situations and take necessary actions * Ability to work with teams in different locations * Capacity to organize, plan, and supervise work **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. \#LI\-Remote We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

International Integration Lead64147546032899128

International Integration Lead

SD Worx is a leading European provider of Payroll \& HR services with global reach. We have offices in Europe and an office in Mauritius. **Our goal?** We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us? **What do we have to offer?** A challenging job in which you act as the right hand of the International Program Manager to ensure end\-to\-end technical integration between Client HRIS system and local payroll engine is setup, tested and working smoothly. * A dynamic environment: flexible working hours and working from home * Workation: possibility to work from any SD Worx location (4 weeks per year, EU only) * Free language courses (during your working hours) * Referral program * Learning opportunities: through an individual development plan and professional training * Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx! *As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our recruiters for more details!* **Which tasks can you expect?** * Act as a SPOC towards the external client and internal departments during the implementation for all technical related questions and issues. * Work closely together with local payroll teams to ensure alignment between integration \& payroll set\-up. * Functional approach to translate/explain payroll requirements into integration requirements to customers. * Provide functional analysis, based on discovery, to technical teams, so they can configure the necessary technical components. * Work closely with IT\-team in setting up configuration of the products. * Work with technical and payroll teams in setting up integration, preparing test cycle, data quality checks. * Guide the client and different internal teams in End\-To\-End Testing. * Act as a true problem solver and follow\-up on bugs, issues, questions before going to the customer. * Make sure a clear handover to Services is done. * Create new and manage/improve existing implementation processes and tools. * Work closely together with product teams on improvements and lessons learned from the project. * **What do you have to offer?** All round passion in payroll \& HR and a strong drive to ensure you give the best product and service to our customers, as well as: * Fluent in English. * Previous HR and/or Payroll delivery or services experience. * Experience in an international environment or prior knowledge of multi\-country implementations. * Strong analytical skills with a consultancy mindset. * Excellent communication skills with a collaborative way of working. * Experience of working with SuccessFactors, Workday or similar platforms is beneficial. From many places, we work as one, moving from better to best together. SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.

C. Lopéz de Neira, 1, 18100, Granada, Spain

Negotiable Salary

COMMERCIAL TELEPHONE AGENT, 30 HOURS, AFTERNOONS ‍️63841225015939129

COMMERCIAL TELEPHONE AGENT, 30 HOURS, AFTERNOONS ‍️

We are Konecta, a leading multinational company in outsourced services, and we are looking for people like you! who want to grow in a dynamic and challenging environment! On this occasion, we are seeking telephone operators for an important legal services company FUNCTIONS: Making outbound calls to sell Legalitas services TRAIN WITH US: * We will provide you with the necessary tools and teach you customer service techniques in preparation for starting the job. * Selective (with commitment, involvement, and attendance, you can easily succeed). * From July 4th to 11th (Monday to Friday), in person at our workplace in Granada, from 09:00 to 15:00. * Paid training with 10 euros per day, paid after successfully completing the trial period. JOIN OUR TEAM! * Start date after completing the course: July 14th at our Granada office * Stable position: initial fixed-term contract due to production circumstances until October, with real possibilities of continuation. * Working hours: 30 hours per week from 15:00 to 21:00 * Salary: 1,062.56 € gross per month * Benefits and discounts in various sectors as a company employee, along with internal training opportunities within the company. We are a company committed to equal opportunities between women and men, promoting equality in all our positions. Apply now and connect with us in an online interview! Learning ability Resilience Active listening Empathy Communication Goal orientation

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

€ 1,062/month

TELEPHONE AGENT638412249237771210

TELEPHONE AGENT

**At Konecta, your talent makes the difference** We firmly believe that great people make great companies, and thanks to our team we continue adding businesses that trust us to deliver the best experience in every interaction. Now we want you to become part of this success story: we are looking for telephone operators for our workplace in Granada. We are waiting for you. **What will you do?** Your main role will be making sales calls to acquire new customers for a well-known company in the energy sector. You won't be alone: here you'll have the chance to grow personally and professionally, supported by a team that will help you always give your best. **Profile we're looking for** To fit the position and develop your full potential, we value the following qualities: * Ability to learn * Resilience and positive attitude * Active listening and empathy * Communication skills * Results-oriented mindset **Requirements** * Availability for online training from 21/07 to 29/07, from 09:00 to 15:00\. * Availability to work onsite at our center located at Calle Benjamín Franklin S/N, Urbanización Los Vergeles, Polígono Comercial de San Isidro, Armilla, Granada (18100\) from 15:00 to 21:00\. **What we offer** * Initial 30-hour weekly contract with real possibility of continuation. * Working hours from Monday to Friday, 15:00 to 21:00\. * Fixed salary of 1\.062,56 € gross per month plus performance-based incentives. * Access to the Konecta Benefits Club, with discounts and exclusive offers for your purchases. * An inclusive work environment committed to equal opportunities between women and men. If you're looking for a place to learn, grow, and showcase your talent, now is your moment. **Dare to Connect.** * Ability to learn * Resilience and positive attitude * Active listening and empathy * Communication skills * Results-oriented mindset

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

€ 1,062/month

IT Client Service Owner638412174455071211

IT Client Service Owner

**Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com The ITCSO will be responsible for the operational part of the implemented ITIL processes supporting Strada Global Technology and Applications Support Services. The primary objective is to be operational responsible for the service provided. An ITCSO should be the link between all our support teams to increase the service we provide to our customers, being the coordinators, Un lockers and “translators” between technical teams and the business. **Duties (include but are not limited to)** Administer and manage release processes for the progression of Deployment Services projects. Perform daily and weekly tasks such as creating reports, periodic system checks, etc. 1st Line support, reporting, prioritizing, analyzing, and resolving faults to resolution. Hierarchical escalation and proper follow up Assesses Incident and Changes Request (tickets) ownership and follows up on action. Service Level Agreement (SLA) monitoring Responsible for compliance (internal and external) tasks. Validation of Release management tasks Ensure accurate documentation is maintained. Incident Management (classification, prioritization) Case Management Catch and dispatch Highlight identified process improvements. **Competencies** Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self\-development. Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up to date, turns mistakes into learning opportunities. Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open\-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism. Problem Solving/Analytical Skills: Breaks down problems into smaller components, understands how to underlie issues; can simplify and process complex issues, and understands the difference between critical details and unimportant facts. People Development: Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges, and develops employees, accepts mistakes, provides visibility / opportunity. Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership / motivation. Decision Making / Judgment: Makes timely and difficult decisions, uses consensus when possible and communicates decisions to others. Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues. Managing Conflict: Listens well, diffuses conflict before it starts, find the causes of and solutions to problems, handles difficult people. **Education / Experience / Skills** Education to University degree level. Coordination, organization, prioritization, and multi\-tasking ITIL Service Delivery qualification is highly appreciated. Windows 2003 / 2010 experience. Strong Problem Solving/Analytical Skills breaking down issues into smaller components. Ability to communicate fluently in English and (include special language requirements) (verbally and written) technical information to all levels. A positive personality and excellent communication skills, both written and oral, are the key attributes as is the willingness to continue to learn. Problem\-solving skills Proven ability to follow processes, as well as identifying process improvement opportunities. Energetic and friendly, upbeat telephone personality, positive “can\-do” attitude Ability to quickly learn new applications and technologies. Team player in an international environment. **Language r** **equired:** Spanish English French German – Add on **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

SAP PY Associate Consultant with Italian638412151712031212

SAP PY Associate Consultant with Italian

**Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **SAP PY Associate Consultant with Italian** Integrated into the AMPS department and under the supervision of an AMPS Team Manager, the overall responsibility of an AMPS Consultant is to support our outsourced SAP client as follows: * Provide application support consultancy through advice, guidance, and appropriate technical activities * Manage simple tickets after having received functional analysis and guidance / coaching on the technical way to implement it * Generate easy\-to\-maintain bug free code and customizing respecting Strada best practices * Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications * Provide documentation (both technical and functional) on issues handled * Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the AMO Team Manager * Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues * Understand the general flows in HR and the SAP HR architecture Qualifications **What we ask for** * Bachelor or Master degree with a Business or Technical emphasis, or equivalent * Solid verbal and written communication skills in English and Italian * Previous experience in SAP HCM application maintenance is a plus * Intellectual curiosity and motivation to learn new technologies at a fast pace * Strong interest in delivering high quality support in the field of Human Resource * Ability to multi\-task, to work in a constantly changing, fast\-paced environment, and to consistently achieve quality standards * Service\-oriented with a strong client focus and sense of accountability * Be committed to the customer, the team and the project * Strong analytical and problem solving skills * Communication skills in English and Italian * Discretion and ability to respect the confidentiality of information **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

Italian Payroll, Associate638412150206731213

Italian Payroll, Associate

**Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **The role** : The Payroll Service function is primarily focused on Managed Payroll (MPF) and as an Associate, Payroll Service, your primary focus will be as part of the team responsible for the support and execution of payroll activities. It is expected, based on workload requirements and whilst maintaining a clear segregation of duties, that you will also gain valuable experience supporting Data Management in the Data Service team. **Responsibilities** : * Support the execution of routine transactional pre\-payroll validation tasks as per the standard payroll service definition: Payroll Calendar, Trusted source list maintenance, Configuration Completeness, Data input review and Data entry completeness * Support the execution of routine transactional payroll tasks as per the standard payroll service definition: On\-cycle process, Bank file creation, Tax and social ins. Reports, Payslip creation and GL creation * Produce basic standard and client specific payroll reports * Maintain a broad knowledge of STRADA HR’s services: HR Administration, Talent Administration etc. * Provide input on updates to and/or maintain procedures and documentation about Payroll process * Support the execution of SOC1 Controls related to payroll * Support communication with client related to payroll outputs **Requirements** : * 1\-2 years relevant experience administering Payroll or Health \& Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment. * HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred * A good understanding of external, client and internal compliance requirements * Good Excel, PowerPoint, and Word skills * An understanding of the scope of services and Key Performance Indicators (KPIs) that apply to own role * The ability to demonstrate excellent written and oral communication skills * Reasonably proficient in English language * Reasonably proficient in Italian language **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

SAP Time Consultant638412146288671214

SAP Time Consultant

**Position:** SAP Time Management Consultant **Location:** Spain **Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **SAP Time Consultant** You will be part of the team responsible for supporting and maintaining time management system and customer service activities (guidance, consultancy) ensuring that the service is accurate and timely. We are looking for a new collaborator located in Granada, Spain. **Specific tasks are :** * SAP HCM Time Management activities for several clients related with the maintenance of the SAP HCM systems. * Update the SAP HCM Time Management system : create work schedule rules, update rules related with clock in and clock outs, creation of absences, attendances, quotas, manage modulation, overtime, allowances, error message, etc.. * Resolution of the issues reported by the client and configuration of evolutions (change requests). * Preparation and realisation of workshops with the client to define the solution to be implemented. * Analysis of the system to improve the execution time and to reduce the anomalies of each payroll. * Creation of technical specifications and fonctional documentation. **What we ask for:** * Bachelor or Master degree with a Business or Technical emphasis, or equivalent. * Intellectual curiosity and motivation to learn new technologies. * Strong interest in delivering high quality support in the field of Human Resource. * Ability to multi\-task, to work in a constantly changing, fast\-paced environment, and to consistently achieve quality standards. * Service\-oriented with a strong client focus and sense of accountability. * Be committed to the customer and the team. * Strong analytical and problem\-solving skills. * Solid verbal and written communication skills in English or French or Italian or Spanish or German. * Discretion and ability to respect the confidentiality of information. **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

Teleoperator L-V 15 to 21h Armilla638412136040971215

Teleoperator L-V 15 to 21h Armilla

At Konecta, talent makes the difference and we know that great professionals build great companies! Thanks to our team, more and more companies trust us to deliver the best experience in every interaction and at every touchpoint with their customers. For this reason, we are looking for staff to work as a commercial teleoperator in Armilla, and we are looking for you! Once the selection process ends, we will provide you with comprehensive training after which you will grow both personally and professionally, playing an important role in maintaining our position as a leading company in the contact center sector, performing primarily outbound calls for customer acquisition on behalf of a major energy sector company. To connect with the role and achieve your maximum potential, we would like you to have: * Learning ability * Resilience * Active listening * Empathy * Communication skills * Achievement orientation What do we need from our new K talent? * Availability for in-person training in Armilla from 09/22 to 09/30 (Mon-Fri) from 9 to 15h. Unpaid and selective training (based on attendance and commitment). * Availability to work at our Armilla site Monday to Friday from 15 to 21h. What do we offer our new K talent? * Initial temporary contract of 30 hours per week with real possibilities of subsequent continuity. * Working schedule of 30 hours per week, Monday to Friday from 15 to 21h. * Salary of 1062.56€ gross monthly + incentives. * Konecta Benefits Club (exclusive portal where you can save on your purchases through offers and discounts carefully prepared for you). We are a company committed to equal opportunities between women and men, promoting equality across all our positions. Dare to Connect! * Availability for in-person training in Armilla from 09/22 to 09/30 (Mon-Fri) from 9 to 15h. Unpaid and selective training (based on attendance and commitment). * Availability to work at our Armilla site Monday to Friday from 15 to 21h. * Learning ability * Resilience * Active listening * Empathy * Communication skills * Achievement orientation

San Miguel, 73, 18100 Armilla, Granada, Spain

€ 1,062/month

Spanish-speaking Customer Service to Greece638412111339551216

Spanish-speaking Customer Service to Greece

Spanish\-speaking Customer Service Representative Join our client’s team in Greece – with the option to work from home (in Greece only)! Are you passionate about helping others and solving problems? Our client, a global leader in customer experience, is looking for talented Spanish\-speaking Customer Service Representatives to join their growing team in Greece – either on\-site in Athens or from the comfort of your home in Greece! This is a great opportunity to develop your career in an international environment while supporting some of the world’s most well\-known brands. **About the role:****As a Customer Service Representative, you will:** * Assist customers via phone, email, or live chat with inquiries, orders, or issues * Deliver high\-quality service and ensure customer satisfaction * Follow company procedures and maintain accurate records * Work with internal systems and online tools * Be part of a supportive, multicultural team **Requirements:** **What we’re looking for:** * Fluency in Spanish and a good level of English * Strong communication and problem\-solving skills * Basic computer skills * A customer\-oriented mindset with attention to detail * Previous experience in customer support or related fields is a plus – but not required! **Benefits:** **What’s in it for you:** * Option to work remotely from anywhere in Greece – or on\-site in modern offices in Athens * Full relocation support if you're moving to Greece: flight tickets, hotel stay (14 days), and help finding long\-term housing * Competitive salary \+ 2 extra salaries per year * Private health insurance and various employee discounts * Full paid training to prepare you for the role * Clear path for career growth and internal promotions * Fun social events and a welcoming, international work environment * Free Greek language courses

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

Telephone sales agent, own clients, AFTERNOON shift638406744430091217

Telephone sales agent, own clients, AFTERNOON shift

At Konecta, talent makes the difference and we know that great professionals make great companies! Thanks to our team, more and more companies trust us to deliver the best experience in every interaction and at every touchpoint with their customers. For this reason, we are looking for staff to work as commercial TELEOPERATORS performing duties as telephone agents making calls to OUR OWN CUSTOMERS of a well-known leading company in the energy and telecommunications sector at our site in GRANADA. What do we need from our new K talent? * Availability to attend in-person training prior to hiring, from September 1st to 5th (Mon-Fri), either from 12:00 to 18:00 or from 10:00 to 16:00 * Availability to work 30h/week in an afternoon shift from 12:00 to 18:00 until September 19th, and from September 22nd from 15:00 to 21:00, Mon-Fri Possibility of TELEWORK once the learning curve is completed and necessary skills are acquired, subject to performance results What do we offer our new K talent? * Temporary employment contract directly with us, with real possibilities of continuation. This would be a part-time position of 30h/week starting on September 8th * Salary: according to collective agreement 1,062 + INCENTIVES * Konecta benefits club (exclusive portal where you can save on purchases through offers and discounts carefully prepared for you) Once the selection process ends, we will provide comprehensive training after which you will grow day by day, both personally and professionally, becoming an important part in maintaining our position as a leading contact center company We are a company committed to equal opportunities between women and men, promoting equality in all our positions. Join Konecta today! Intermediate computer literacy

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

€ 1,062/month

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