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(Palma)","content":"**Who we are...**\n\n\n\nAWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.\n\n\nAt Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”\n\n\n\nAlways contemporary and forward\\-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.\n\n\n\nWe are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.\n\n\n\n\n\n**The project!**\n\n\n\nAs a Sales Consultant you will be responsible for creating a memorable experience for our customers, enthusiastically conveying a passion for the brand, and helping them find what they are looking for with a friendly and helpful attitude. As well as achieving the shop's objectives, and last but not least, keeping the shop properly ordered and updated with the necessary products.\n\n\n\n\n\n**What will the role entail?**\n\n\n* Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand's values.\n* Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers.\n* Shop operations: working as a team, carrying out inventories, stock management, cash register, daily reports, among others, so that the point of sale functions correctly.\n* Shop image: keeping the shop properly ordered, following visual standards, as well as updated with the necessary products to offer a quality service.\n\n\n\n\n**What do we offer?**\n\n\n* Great international working environment.\n* Opportunity to grow and develop professionally.\n* Attractive commission system.\n* Discount on the brands of the Group.\n\n \n\n* Minimum of 1 year of experience in a similar role.\n* Languages: English advanced.\n* You are strong in building and maintaining customer relationships and you also like to work with different departments, you think ahead and bring structure.\n* Good knowledge of the fashion retail market and customer.\n* Extensive experience and ability to lead the delivery of a high level of customer service.\n* Build team commitment and drive a positive atmosphere on the sales floor.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764824277000","seoName":"sales-consultant-20h-karl-lagerfeld-eci-jaime-iii-palma","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-sales-inbound/sales-consultant-20h-karl-lagerfeld-eci-jaime-iii-palma-6461750669862712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f04d2ee8-a2f3-4637-bdaa-c5b2886ff3aa","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Create memorable customer experiences","Achieve sales targets with brand value","Maintain shop order and visual standards"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Islas Baleares","unit":null}]},"addDate":1764824271083,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4073","location":"J27C+C2 Sant Joan, Spain","infoId":"6453973910988912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Guest Experience- Aethos Mallorca","content":"**Who We Are**\nAt Aethos, we celebrate extraordinary places, passionate people, and meaningful shared experiences. We believe hospitality should elevate the mind, body, and spirit—so we carefully choose our locations and build communities where everyone can contribute and grow. Guided by sustainability, well\\-being, and the freedom to live without pressure, we are redefining what modern travel and work can be. **Aethos Mallorca – Our Hotels**\nAethos Mallorca is the newest jewel in our collection—a seaside retreat in the charming town of Paguera. Here, the island’s relaxed rhythm blends with refined, contemporary design to create a place where guests and team members can truly connect, unwind, and enjoy the Mediterranean at its most breathtaking. With golden sunsets, vibrant energy, and natural beauty, Mallorca isn’t just a destination—it’s a way of life.\nJoining Aethos Mallorca means becoming part of a brand that is reshaping hospitality across Europe, with properties in Milan, Monterosa, Saragano, Sardinia, Corsica, and Ericeira—and with Madrid set to open in 2026\\. We continue to grow while staying true to our purpose: creating spaces where people feel inspired, connected, and at home.\nYour journey with us in Mallorca is an opportunity to make an impact and be part of something truly exceptional on one of the Mediterranean’s most extraordinary islands. **Job Overview**\nAethos is a reputable company in the hospitality industry, committed to providing exceptional services to our customers. As part of our continued growth and success, we are currently seeking a dedicated Guest Experience team member.\nThis role serves as the main point of contact for guests throughout their stay. The Team Member supports the Director of FO in leading the hotel toward consistently exceptional service and expertly anticipating guests' needs.\n### **KEY RESPONSIBILITIES**\n\n* Drive Guest\\-Centric Culture: Support the hotel in cultivating awareness and understanding among all colleagues regarding the importance of the guest experience.\n* Welcoming \\& Information: Greet guests, visitors, and others with business at the hotel, and assist guests informatively regarding hotel facilities, amenities, restaurants, and entertainment.\n* Exceed Expectations: Seek every opportunity to interact with guests, ensuring their expectations are exceeded and their experience is unique and memorable.\n* Feedback Management: Regularly interact with guests, soliciting comments and feedback to determine their satisfaction with services and facilities.\n* Flow Management: Roam the Resort's hotspots to assist with traffic flow and direct guests to areas like restaurants, the spa, and the gym.\n* Conflict Resolution: Respond to situations as they arise and manage guest conflicts effectively.\n* Community Relations: Develop and cultivate relationships within the local community to enhance the Hotel’s ability to provide unique guest experiences.\n* Revenue Contribution: Provide suggestions for increasing revenue generation or creating new revenue streams.\n* Professional Presence: Demonstrate a positive, alert, and approachable presence, presenting themselves to the highest standards.\n* Compliance: Have a comprehensive understanding of hotel policies relating to Fire, Hygiene, Health, and Safety, ensuring compliance is a priority.\n* Performance \\& Reporting: Use technology as required, contribute to guest satisfaction reports/feedback, and achieve individual and team KPIs as set by the management team.\n\n### **ROLE REQUIREMENTS**\n\n* Drive Guest\\-Centric Culture: Support the hotel in cultivating awareness and understanding among all colleagues regarding the importance of the guest experience.\n* Welcoming \\& Information: Greet guests, visitors, and others with business at the hotel, and assist guests informatively regarding hotel facilities, amenities, restaurants, and entertainment.\n* Exceed Expectations: Seek every opportunity to interact with guests, ensuring their expectations are exceeded and their experience is unique and memorable.\n* Feedback Management: Regularly interact with guests, soliciting comments and feedback to determine their satisfaction with services and facilities.\n* Flow Management: Roam the Resort's hotspots to assist with traffic flow and direct guests to areas like restaurants, the spa, and the gym.\n* Conflict Resolution: Respond to situations as they arise and manage guest conflicts effectively.\n* Community Relations: Develop and cultivate relationships within the local community to enhance the Hotel’s ability to provide unique guest experiences.\n* Revenue Contribution: Provide suggestions for increasing revenue generation or creating new revenue streams.\n* Professional Presence: Demonstrate a positive, alert, and approachable presence, presenting themselves to the highest standards.\n* Compliance: Have a comprehensive understanding of hotel policies relating to Fire, Hygiene, Health, and Safety, ensuring compliance is a priority.\n* Performance \\& Reporting: Use technology as required, contribute to guest satisfaction reports/feedback, and achieve individual and team KPIs as set by the management team.\n\n**Ready to Join Us?**\nIf you are passionate about hospitality, dedicated to delivering exceptional service, and eager to contribute to a team that values excellence, we want to hear from you. Bring your energy, attention to detail, and commitment to creating memorable experiences for every guest. Join us and be part of something truly exceptional.\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764221527000","seoName":"guest-experience-aethos-mallorca","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-sales-inbound/guest-experience-aethos-mallorca-6453973910988912/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"9b5257f9-e23a-4f20-b7f2-867c31d71a0f","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Support guest-centric culture","Greet and assist guests","Ensure exceptional guest experiences"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1764216711795,"categoryName":"Sales - 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We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\\-class employee experience and company culture.\n \n\n \n\nAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.\n\n\n**About the location:**\n\nFour Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.\n### **About the role**\n\n### **A Recreation Agent** **assists** **in planning, organizing, and implementing recreational, cultural, and hotel resort activities for individuals or groups. They help promote participation, ensure program safety, and support smooth daily operations.**\n\n### **What you** **will do**\n\n* ### **Provide information to the public about recreational programs, schedules, and facility use.**\n* ### **Assist** **in planning, coordinating, and supervising recreational programs and events (hiking biking, sport activities**\n* ### **Register participants and** **maintain** **attendance records and activity logs.**\n* ### **Set up and organize facilities, equipment, and materials for scheduled activities.**\n* ### **Ensure safety rules and regulations are** **followed;** **report incidents or hazards promptly.**\n* ### **Assist** **with facility maintenance, cleanliness, and equipment inspections.**\n* ### **prepare** **reports, and** **assist** **with administrative tasks related to recreation services.**\n* ### **Support inclusion and accessibility for all hotel guests** **.**\n### **What you bring**\n\n* ### **Education** **:** **High school diploma or equivalent (PLUS if** **associate’s or bachelor’s** **degree in recreation, leisure studies, or** **a related** **field).** **Knowledge of recreational equipment, safety rules, and community programming.**\n* ### **Experience** **: Entry\\-Level: 0–1 year of experience in recreation, community service, customer service, or** **a related** **field.** **Intermediate/Experienced: 1–3 years of experience in recreational programming,** **event coordination, or facility supervision.** **Experience working with diverse age groups (youth, adults, seniors) in a community, recreation setting and luxury hotel resort** **.**\n* ### **Trained and certified in First\\-Aid** **, CPR, Heimlich** **Maneuver** **and rescue techniques.**\n* ### **Languages** **:** **Reading, writing and oral** **proficiency** **in the English language.**\n* ### **Customer service orientation and positive attitude** **.** **Outgoing personality and at ease with customers.**\n* ### **Teamwork Attitude:** **Willingness to collaborate with coworkers to ensure smooth operations and** **maintain** **high service standards.**\n* ### **Strong communication** **and interpersonal skills** **.**\n* ### **Organizational and time\\-management skills** **.**\n* ### **Ability to lead activities and engage participants** **.** **Demonstrated ability to lead group activities, resolve conflicts, and ensure participant safety.**\n* ### **Physical Stamina** **:** **Physically active role — standing, walking, lifting equipment, and supervising activities** **.**\n* ### **Flexibility and Adaptability** **: Ability to adapt to changing demands and schedules, including working during high seasons or varied shifts as required by operations.**\n* ### **Basic computer skills** **for registration systems and reporting.**\n* ### **Ability to swim.**\n* ### **Criminal record certificate** **: As in the rest of Spain, workers must present a criminal record certificate to work with minors.**\n* ### **Legal 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weekends).**\n\n### **Work environment** **:** **May involve indoor and outdoor work in various weather conditions.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762834183000","seoName":"recreation-agent-four-seasons-resort-mallorca-at-formentor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/recreation-agent-four-seasons-resort-mallorca-at-formentor-6436277550208312/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"d3c68b96-9f0e-46ea-8c51-72efce962066","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Plan and organize recreational activities","Ensure safety and compliance","Support guest inclusion and 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We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.\n\n\n\nOur Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.\n\n\n\nWebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.\n\n **What makes us stand out?**\n\n\n* We are a wholesale global travel organization\n* We have 1500\\+ people speaking 50\\+ languages in 120\\+ cites across 50\\+ countries\n* We partner with over 430,000 properties in more than 15,000 destinations\n* We work with more than 44,000 travel companies in 139 source markets\n* We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \\& lateral thinking\n\n \n\n**In this role you will:**\n\n\n\n As a Cloud Security Engineer, you will be responsible for developing and managing security architectures, performing risk assessments, and deploying advanced security controls to protect our cloud infrastructure. Your role will involve collaborating with development and operations teams to integrate security into the software development lifecycle (SDLC) and responding swiftly to security incidents. By staying ahead of emerging threats and championing best practices, you will play a key role in building a secure and scalable cloud environment.\n\n **Key responsibilities**\n\n* Develop and manage security architectures for cloud environments, ensuring they are robust and fit for purpose.\n* Perform regular security assessments, including vulnerability scans, to identify and remediate risks within our cloud infrastructure.\n* Create and maintain security policies, standards, and procedures tailored to our cloud environments.\n* Deploy security controls and tools to monitor and protect cloud infrastructure and applications from threats.\n* Respond to security incidents and actively participate in incident response activities, ensuring rapid containment and resolution.\n* Work closely with development, operations, and other teams to ensure that security is integrated into the software development lifecycle (SDLC).\n* Keep up\\-to\\-date on the latest cloud security threats, vulnerabilities, and best practices, and implement necessary changes to stay ahead.\n* Participate in and support security awareness training and education initiatives across the organization.\n\n \n\n\n**The skills we would love to see in your suitcase!**\n\n* Bachelor’s degree in Computer Science, Information Security, or a related field, or equivalent practical experience.\n* Proven experience as a Cloud Security Engineer or similar role, with hands\\-on experience securing cloud environments (e.g., AWS, Azure, Google Cloud).\n* Expertise in cloud security architectures and tools.\n* Experience with security frameworks and compliance requirements (e.g., NIST, ISO 27001, GDPR, HIPAA).\n* Proficiency in cloud\\-native security solutions such as IAM, encryption, WAF, and SIEM.\n* Knowledge of integrating security into CI/CD pipelines and DevSecOps practices.\n* Strong communication skills, capable of articulating complex security concepts to both technical and non\\-technical stakeholders.\n* Excellent problem\\-solving skills and a proactive approach to addressing security challenges.\n* Ability to work effectively in a team and manage multiple priorities.\n\n \n\n\n**Why choose us as your next destination?**\n\n\n\nWe are super proud of our dedicated team of friendly, energetic \\& passionate professionals. Our people are key to the success of our business \\& everybody at WebBeds has their own unique role to play as we continue to drive the company forward.\n\n\n\nOver 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \\& to deliver our partners with unbeatable service \\& support.\n\n\nInternational highly skilled group of experts from all around the globe\nDynamic environment with the chance to grow, influence \\& impact change\nDisruptive, fast\\-growing market leader within travel \\& endless possibilities\nCulture built on collaboration empowerment and innovation\n\n\nFind out more about the WebBeds business at www.webbeds.com \\- **\\#LI\\-Hybrid**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761152683000","seoName":"cloud-security-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/cloud-security-engineer-6414754344000212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ef90ab14-152c-447f-a2f7-1b0050fb2502","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Develop cloud security architectures","Respond to security incidents","Collaborate on SDLC integration"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Islas Baleares","unit":null}]},"addDate":1761152683124,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain","infoId":"6414754347968112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Network and Cybersecurity Designer (Located in Palma de Mallorca)","content":"**Description:**\n----------------\n\n\n**Company description :**\n\n\nOmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality \\& availability. As part of our integral end\\-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.\n\n\n\nIn 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.\n\n\n\nWherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably \\- without the limitations of technology.\n\n\n\nWith our possibility platform, we enable a comprehensive suite of end\\-to\\-end managed solutions (Connectivity, Network, Cyber Security, Cloud \\& IT, IoT \\& Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.\n\n\n\nAs a global company with a local focus, we help make tomorrow’s possibilities today’s realities.\n\n\n\nThis strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.\n\n\n\nAt OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.\n\n **Your mission:**\n\n\nAs a multi\\-skilled Network and Cybersecurity Engineer within our “product” team, your role will be to design the network and cybersecurity layer of Marlink’s Fortinet\\-based “1Edge” customer service platform. The goal of this platform is to empower business units with a simple, versatile, flexible and effective standard tool to address their customer’s needs.\n\n\n\nWorking within the Transversal Platform Development team, you will play a pivotal role in the solution development lifecycle, from assessing requirements with internal and external customers to designing, scripting, integrating and ensuring the continuous delivery of the solution within its ecosystem.\n\n\n\nYou will design the networking and security services architecture and templates of the solution. In collaboration with the Business, you will work on improving the range and flexibility of the product while keeping the provisioning processes and deployments as simple as possible. \n\n\n\n \n\n**Main Tasks**\n\n* Take part in the agile project of the 1Edge product. Assume “Product Owner” role for the Fortinet subsystem of the solution.\n* Take part in the development of configuration templates as per requirements from Product Committee and business units\n* Build labs to validate and demonstrate development\n* Administrate the Fortinet management systems and oversee delegated administrative domains\n* Document template production and customization processes within the boundaries of the solution’s ecosystem, to hand over to business units engineering users.\n* Improve the service platforms capability by implementing a wider range of services provided by the vendor.\n* Provide support to business units engineering teams\n\n \n\n\n\n\n\n\n**Requirements:**\n-----------------\n\n\n**Qualifications \\& Professional skills**\n\n* Master’s degree in engineering, Computing Sciences\n* Strong knowledge and experience of IP networks\n* Strong and proven experience with Fortinet products: FortiGate, FortiManager, FortiAnalyzer (certification a plus)\n* Good and proven project management skills. Previous work experience in agile teams would be a plus, although not mandatory.\n* Familiarity with REST API concepts, with Jinja syntax.\n* Familiarity with project management and documentation tools such as Confluence and Jira.\n* Familiarity with virtualized environments is a plus.\n* Ability and appetite to build labs, test solutions, investigate and resolve issues, document. An experience with scripting languages would be a plus.\n* Fluent English with good writing and presentation skills\n\n **Attitude \\& Interpersonal skills**\n\n* Strong communication skills\n* Strong organisational skills and off\\-site teamwork capabilities\n* Ability to provide structured, well\\-designed presentations to an international audience, ability to run effective meetings on\\- and off\\-site.\n* Creative, innovative, curious, team player, open\\-minded\n* Willingness and ability to learn, take initiative and work independently\n* Proactive problem\\-solving skills with a systematic approach to troubleshooting technical issues.\n* Ability to work in an international environment, willingness to travel\n\n **Why Join the Marlink Group \\& What We Offer:**\n\n* Full\\-time employment contract.\n* Annual performance bonus based on individual and company achievements.\n* Comprehensive medical insurance.\n* A dynamic and collaborative work environment with a strong focus on learning and development.\n* A culture that values open communication, innovation, and teamwork.\n* Opportunities for continuous training and professional growth.\n* Work with an international, diverse, and inclusive team.\n* Office located in the vibrant Technology Business Park in Palma, Spain.\n\n *OmniAccess, as part of the Marlink Group, is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.*\n\n*We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit\\-based selection for every candidate.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761152683000","seoName":"network-and-cybersecurity-designer-located-in-palma-de-mallorca","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/network-and-cybersecurity-designer-located-in-palma-de-mallorca-6414754347968112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8fa69f00-1f7f-4c38-9654-a53ec9dbdf50","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Design Fortinet-based cybersecurity solutions","Collaborate in agile product development","Work in Palma de Mallorca with international team"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Islas Baleares","unit":null}]},"addDate":1761152683435,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain","infoId":"6414754311462712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"OTIS MALLORCA ELEVATOR TECHNICIAN (M/F)","content":"Date Posted:\n2025\\-09\\-24\nCountry:\nSpain\nLocation:\nSan Vicente De Paul 22, 07010 PALMA DE MALLORCA, Spain\nWould you like to be part of a stable sector with many professional opportunities?\nGRUPO OTIS, national and global leader in the elevator industry, is hiring ELEVATOR TECHNICIANS (M/F) in MALLORCA:\nAs an ELEVATOR TECHNICIAN, your responsibilities will include:* Performing preventive and corrective maintenance on equipment within your assigned area.\n* Proactively responding to fault diagnosis and repairs with the goal of achieving a solution.\n* Carrying out assigned repairs to ensure continuous operation.\n* Maintaining direct contact with customers to establish a good working relationship.\n* Being proactive in implementing technical improvements and upgrades.\n* Advising customers on how to improve equipment performance.\n* Complying with established safety and environmental standards.\n\n\nTo succeed in this role, we require:\nEDUCATION:\nIt is mandatory to hold an elevator maintenance certificate or one of the following qualifications:\nHigher Technician in Industrial Mechatronics. Higher Technician in Electromechanical Maintenance. Higher Technician in Industrial Equipment Maintenance. Technician in Installation and Electromechanical Maintenance of Machinery and Pipeline Systems.\nThe following IMAQ certifications are also acceptable:\nIMAQ 0110 Installation and maintenance of elevators and other fixed lifting and transport equipment. IMAQ 0210 Development of material handling, lifting and transport installation projects. IMAQ 0108 Maintenance and mechanical assembly of industrial equipment. IMAQ 0208 Planning, Management and Execution of maintenance and supervision of assembly of machinery, industrial equipment and automated production lines. FMEE0208 Assembly and commissioning of industrial equipment and machinery.\nIndustrial engineering degrees are also valid.\nEXPERIENCE: Preferably at least 3 years in elevator maintenance/installation. If no prior experience, vocational training from the previous list (section Certification / Education) is required.\nTOOLS: Electronic and digital tools\nOTHERS:* Valid class B driver's license is essential.\n\n\nWould you like to join a truly international company driven by talent that values Safety, Ethics, Quality, Innovation, and Opportunities for Employees?\nWe are looking for committed professionals who prioritize safety, feel comfortable working both in teams and independently, and who are curious and adaptable.\n\\#BuildWhatsNext\nIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.\nOtis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2\\.2 million customer units worldwide, the industry's largest Service portfolio.\nYou may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\\-moving, high\\-performance company.\nWhen you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.\nWe provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.\nToday, our focus more than ever is on people. As a global, people\\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.\nBecome a part of the Otis team and help us \\#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761152680000","seoName":"technician-h-m-of-elevators-otis-mallorca","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/technician-h-m-of-elevators-otis-mallorca-6414754311462712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6a94c188-a5c5-40c6-8a0d-b31e251aefac","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Elevator maintenance in Mallorca","Mandatory technical training","Preferable experience in installation and repairs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Illes Balears","unit":null}]},"addDate":1761152680582,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain","infoId":"6414754277990512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Endesa Internship in Customer Experience and Interaction Channels (Palma)","content":"### **General Information**\n\n**Country**Spain\n**State/Region**Balearic Islands\n**City**Palma\n**Team**Grids and Innovability\n**Seniority**Junior (0\\-1 years of experience)\n**Job Type**Intern/Trainee/Internship\n**Hire Type**Full\\-Time\n**Work Regimen**Hybrid\n**Posting Date**19\\-Sep\\-2025\n**Expiration Date**20\\-Oct\\-2025\n**Company**E.DISTR. REDES DIGIT. SL\n### **Description and Requirements**\n\nINTERNSHIP APPLICATION 2025**Endesa Internship in Customer Experience and Interaction Channels (Palma)**\n\n\nAt Endesa, we are strongly committed to training and attracting talent. That is why we offer a Scholarship Program for recent university graduates who wish to become part of a collaborative learning model focused on acquiring professional skills.\n\n\nFor this internship, we are looking for recently graduated individuals in **Engineering, Mathematics, Statistics, Business Administration, Marketing**, or those pending completion of their final degree project (TFG), to join through an internship the department of **Customer Experience and Interaction Channels.**\n\n**What does the Unit do?**\n\n\nIn the Customer Experience and Interaction Channels area, we manage customer interaction and service across all available channels. Our approach is customer-centric, aiming to maximize information, trust, and satisfaction for customers and other stakeholders. We work to properly define and address different customer segments, including vulnerable ones and special events, analyzing their needs with a focus on maximizing satisfaction. Additionally, we promote continuous innovation to improve our processes and services.\n\n\nAmong our main responsibilities are:\n\n* Working to properly define and serve different customer segments, including vulnerable groups and special events.\n* Analyzing customer needs with a focus on maximizing satisfaction. Promoting constant innovation to enhance our processes and services.\n* Monitoring commercial channel performance.\n* Reviewing channel indicators.\n* Reviewing platform content.\n* Managing up-to-date information for intervention contractors.\n\n**What will you contribute to?**\n\n\nYou will collaborate with the **Customer Experience and Interaction Channels** team on support tasks that will allow you to gain practical insight into the department's operations:\n\n* Processing and structuring relevant information from our systems to improve customer experience in the telephone channel.\n* Analyzing data and generating valuable insights to support strategic decision-making.\n* Creating and maintaining dashboards reflecting the performance and improvement areas of our customer service channels.\n* Supporting the definition and maintenance of procedures for the telephone channel.\n* Contributing innovative ideas to optimize our processes and services, ensuring a better customer experience.\n\n**PROFILE REQUIREMENTS**\n\n**EDUCATION** \\*\n\n* Engineering, Mathematics, Statistics, Business Administration, Marketing\n\n**ADDITIONAL SKILLS** \\*\n\n* Proficiency with BI tools (Power BI, advanced Excel).\n* Familiarity with customer service KPIs (NPS, FCR, AHT, etc.).\n* Ability to structure information and present it clearly.\n* Interest in continuous improvement and process innovation.\n* Basic knowledge of SQL or Python for data analysis.\n\n**LANGUAGES** \\*\n\n\n • Intermediate to advanced level of English (C1\\).\n\n\n* Italian is a plus\n\n**What education and skills will be considered?**\n\n\nEngineering, Mathematics, Statistics, Business Administration, Marketing\n\n\nAdditional skills:\n\n* Ability to structure information and present it clearly.\n* Interest in continuous improvement and process innovation.\n* Programming knowledge, Power BI, customer service KPIs.\n\n**What we offer?**\n\n\nInternships at ENDESA, **SWING Program:**\n\n* Study allowance of 900.00 € gross per month.\n* Schedule: Hybrid \\- Full-time.\n* Workplace in Spain: **Carrer de Sant Joan de Déu, 1, Palma, Illes Balears**\n\n\nEndesa internships last 12 months and consist of two components: Practical Training within the company and Academic Training.\n\n \n\n\n\nThe Practical Training involves a full-time schedule from Monday to Friday, includes 22 working days of annual leave, and provides a study allowance of 900€ gross per month. In parallel, Academic Training is conducted: **Master's Degree in Organizational Management, Key Competencies and Data Analytics from Universidad Camilo José Cela (120 ECTS**), delivered online, whose primary objective is learning and enhancing professional competencies.\n\n**If you believe this internship represents a development opportunity for you, don't hesitate to apply!**\n\n\n\"Innovation, trust, proactivity, and responsibility are the core of our organization. We respect and celebrate our diversity. We include everyone, regardless of abilities, age, gender, race, or identity.\"","price":"€ 900/biweek","unit":"per biweek","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761152677000","seoName":"beca-endesa-area-de-customer-experience-and-interaction-channels-palma","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/beca-endesa-area-de-customer-experience-and-interaction-channels-palma-6414754277990512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"43f5f787-6f33-458c-baf6-8366fcf0cbc3","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Support customer experience team in Palma","Analyze data for strategic decisions","Hybrid work with full-time schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Islas Baleares","unit":null}]},"addDate":1761152677967,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"J27C+C2 Sant Joan, Spain","infoId":"6384122778982712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Success Specialist","content":"HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\\-driven, with a customer\\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \\+ data \\+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. \n\nJOB DESCRIPTION:\nProfile We’re Looking For:\nPrevious experience in:* Technical support, IT customer service, or SaaS environments.\n\n\nEssential technical knowledge:* HTML (basic/intermediate)\n* JSON (structure and validation)\n* Reading and interpreting logs and API error messages\n* Tools: Kibana (Dashboard and Discover), Postman, Zendesk, JIRA, Microsoft environment, and Google Drive\n* Ability to deliver clear and structured technical diagnoses for functional errors or system communication issues\n\n\nSoft skills:* Excellent written communication, empathy, and the ability to translate technical concepts for non\\-technical users\n* Ability to multitask in a dynamic, high\\-demand environment, focused on results and goal achievement\n* Adaptable mindset with a willingness to embrace frequent changes and the constant evolution of processes, workflows, and priorities\n\n\nValued experience or knowledge of PMS platforms such as:* Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel\n\n\nLanguage skills:* Intermediate to high level of Spanish and English (spoken and written)\n\n \n\nWhat We Offer* The opportunity to join a technical, multidisciplinary team in a growing company\n* Continuous training in internal tools, technical workflows, and product knowledge\n* A chance to work with international clients and resolve high\\-impact real\\-world cases\n* A collaborative, dynamic environment with a strong focus on continuous improvement\n* \\[Benefits, if applicable: remote work, flexible schedule, professional development plan, etc.]\n\n \n\nYou will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. \n\nAs well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment.\n* Have the opportunity to build strong and lasting business relationships and friendships from around the world.\n* Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759592000","seoName":"customer-success-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/customer-success-specialist-6384122778982712/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"8792e0cd-4bf8-42d8-aab1-18acc5bea2fe","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Technical support for global clients","Multilingual (Spanish & English)","Collaborate in a dynamic tech-driven environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1758759592108,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"J27C+C2 Sant Joan, Spain","infoId":"6384122258777912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Payroll & Services Manager EMEA","content":"HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\\-driven, with a customer\\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \\+ data \\+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. \n\nJOB DESCRIPTION:\nAbout Us:\nHBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever\\-evolving world of travel. We drive growth for our clients and partners while removing friction from the end\\-to\\-end travel experience. Our cloud\\-based technology platforms offer fast and reliable access to a unique portfolio of travel products \\& services, while rich data and intelligence seamlessly connect supply and demand worldwide.\nWe have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard\\-to\\-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.\nHBX Group comprises four best\\-in\\-class B2B brands that meet the needs of its growing and diverse client base across 190\\+ global markets.\nJob Summary\nWe’re looking for a dynamic Payroll and Services Manager – EMEA to lead and evolve our regional HR Payroll operations. You’ll drive consistency, compliance, and efficiency across multiple country sites, ensuring seamless service delivery and impactful collaboration across HR functions.\nJob Responsibilities* Lead and develop the HR Payroll function across EMEA, ensuring cohesive and accurate payroll delivery across all sites.\n* Approve and oversee payroll processes and controls, ensuring full compliance with internal policies and external regulations.\n* Represent the payroll function in internal and external audits, acting as the primary point of contact.\n* Optimize the use of systems (SAP HR, Workday) and external providers to enhance cost\\-efficiency and process effectiveness.\n* Establish and report on KPIs and SLAs, proactively managing case resolution and championing employee and manager self\\-service tools.\n* Plan and allocate resources to meet demand during peak periods and projects.\n* Collaborate with HR teams to support communication, benefits implementation, and integration processes across the region.\n\n\nRequired Skills and Experience* Proven experience leading HR Payroll operations in a multinational environment, with at least 4 years in a managerial role.\n* Deep knowledge of SAP HR payroll systems and familiarity with Workday and case management tools.\n* Strong understanding of payroll, benefits, labor relations, and social security administration.\n* Demonstrated success in HR project management and process reengineering.\n* Excellent problem\\-solving, judgment, and communication skills, with the ability to influence and build trust across all levels.\n* Collaborative mindset and ability to lead remote teams through change.\n* Fluent in Spanish and English; additional European languages are a plus.\n\n\nThis role is ideal for someone who thrives in a fast\\-paced, multicultural environment and is passionate about delivering operational excellence while fostering inclusive and collaborative HR practices.*At HBX Group, we believe that diversity drives**innovation and makes**travel a force for good. We're committed to creating**an**inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.* \n\nYou will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. \n\nAs well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment.\n* Have the opportunity to build strong and lasting business relationships and friendships from around the world.\n* Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759551000","seoName":"payroll-services-manager-emea","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/payroll-services-manager-emea-6384122258777912/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"b5e878cf-dbbb-4faa-a688-56bb16f16f12","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Lead HR Payroll operations in EMEA","Ensure compliance with internal policies and regulations","Optimize systems like SAP HR and Workday"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1758759551466,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain","infoId":"6384122223155312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Information Security Project Manager (Located in Palma de Mallorca)","content":"**Description:**\n----------------\n\n\n**Company description :**\n\n\nOmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality \\& availability. As part of our integral end\\-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.\n\n\n\nIn 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.\n\n\n\nWherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably \\- without the limitations of technology.\n\n\n\nWith our possibility platform, we enable a comprehensive suite of end\\-to\\-end managed solutions (Connectivity, Network, Cyber Security, Cloud \\& IT, IoT \\& Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.\n\n\n\nAs a global company with a local focus, we help make tomorrow’s possibilities today’s realities.\n\n\n\nThis strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.\n\n\n\nAt OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.\n\n **Your Mission**\n\n\n\n\nWe are seeking a skilled and experienced Project Manager who will be responsible for leading and managing Information Security projects from inception to completion. You will work closely with cross\\-functional teams, including software engineers, designers, IT architects, and stakeholders, to deliver high\\-quality solutions on time and within budget.\n\n\nThis position will be based in the OmniAccess’ head office in Palma de Mallorca.\n\n **Main Tasks**\n\n* Planning, executing, and closing Information Security IT projects according to predetermined timelines and budget constraints.\n* Defining project scope, objectives, and deliverables in collaboration with stakeholders and senior management.\n* Developing detailed project plans, schedules, and resource allocation to ensure project success.\n* Leading and motivating project teams to achieve project goals and deliverables.\n* Monitoring project progress, identifying and addressing issues and risks, and implementing corrective actions as necessary.\n* Managing project budgets, expenses, and resource utilization to optimize project profitability.\n* Facilitating effective communication and collaboration among project team members and stakeholders.\n* Tracking and reporting project status, milestones, and key performance indicators to stakeholders and senior management.\n* Ensuring compliance with project management methodologies, standards, and best practices.\n* Continuously improving project management processes and practices to enhance efficiency and effectiveness.\n\n**Requirements:**\n-----------------\n\n\n**Qualifications \\& Professional skills**\n\n* Bachelor’s degree in Computer Science, Information Security, Information Systems, Engineering, or a related field.\n* Master’s degree (optional but preferred) in Cybersecurity, Project Management, or MBA with a tech/security focus.\n* 4\\+ years proven experience as an IT Project Manager or similar role.\n* Strong understanding of Information Security processes, security principles, network security, risk management, incident response. and project management principles.\n* Familiarity with cybersecurity frameworks like NIST, ISO/IEC 27001, or COBIT\n* Excellent project management skills, including planning, scheduling, budgeting, and resource management.\n* Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.\n* Proven ability to manage multiple projects simultaneously in a fast\\-paced environment.\n* Languages: Fluency in English is mandatory. Other European languages are a plus.\n\n **Attitude \\& Interpersonal skills**\n\n* Work under pressure.\n* Can take appropriate decision making when required.\n* Structured and systematic working methods.\n* Positive and result oriented.\n* Resilient and able to work in tight timescales and business critical constraints.\n* Demonstrate strong commitment to quality and adherence to practices, procedures, and scheduling deadlines.\n* Team player with ability to develop and enhance strong relationships.\n* Ability to adapt to changes in an environment of continuous developments.\n\n **Why Join Marlink \\& What We Offer:**\n\n* Full\\-time employment contract.\n* Annual performance bonus based on individual and company achievements.\n* Comprehensive medical insurance.\n* A dynamic and collaborative work environment with a strong focus on learning and development.\n* A culture that values open communication, innovation, and teamwork.\n* Opportunities for continuous training and professional growth.\n* Work with an international, diverse, and inclusive team.\n* Office located in the vibrant Technology Business Park in Palma, Spain.\n\n *OmniAccess, as part of the Marlink Group, is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.*\n\n*We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit\\-based selection for every candidate.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759548000","seoName":"information-security-project-manager-located-in-palma-de-mallorca","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/information-security-project-manager-located-in-palma-de-mallorca-6384122223155312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"688fd40d-37b7-43d2-b920-40b8a5de212f","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Lead InfoSec projects in Palma","Manage cross-functional teams","Comprehensive medical insurance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Islas Baleares","unit":null}]},"addDate":1758759548683,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain","infoId":"6384122224998512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Information Security Programme Manager (Located in Palma de Mallorca)","content":"**Description:**\n----------------\n\n\n**Company description :**\n\n\nOmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality \\& availability. As part of our integral end\\-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.\n\n\n\nIn 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.\n\n\n\nWherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably \\- without the limitations of technology.\n\n\n\nWith our possibility platform, we enable a comprehensive suite of end\\-to\\-end managed solutions (Connectivity, Network, Cyber Security, Cloud \\& IT, IoT \\& Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.\n\n\n\nAs a global company with a local focus, we help make tomorrow’s possibilities today’s realities.\n\n\n\nThis strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.\n\n\n\nAt OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.\n\n **Your Mission**\n\n\nAs the Information Security Programme Manager, your mission is to lead and coordinate strategic initiatives that strengthen the organisation’s security posture. You will oversee the planning, execution, and governance of multiple interrelated security projects, ensuring alignment with regulatory requirements, risk management frameworks, and business objectives.\n\n\n\nYou will collaborate with cross\\-functional teams including IT, legal, compliance, and business units to deliver secure, resilient, and scalable solutions. Your role is pivotal in driving continuous improvement, embedding security into the organisation’s culture, and ensuring that all programmes meet high standards of confidentiality, integrity, and availability.\n\n\n\nThis position will be based in the OmniAccess’ head office in Palma de Mallorca.\n\n **Main Tasks**\n\n* **Lead strategic planning and execution** of multiple security\\-related programmes, ensuring alignment with organisational goals and compliance requirements.\n* **Define scopes, goals, and deliverables** for security initiatives in collaboration with senior stakeholders, ensuring clarity and alignment across all efforts.\n* **Develop and manage programme plans, schedules, and budgets**, optimising resource allocation and ensuring timely delivery.\n* **Identify and mitigate risks and issues**, particularly those related to data protection, cyber threats, and regulatory compliance.\n* **Coordinate cross\\-functional teams**, including InfoSec, IT, legal, and external vendors, fostering collaboration and accountability.\n* **Monitor progress and performance**, providing regular updates to stakeholders and senior leadership.\n* **Conduct evaluations and post\\-implementation reviews** to assess outcomes and drive continuous improvement.\n* **Ensure quality and compliance** across all deliverables, adhering to internal standards and external regulations (e.g., GDPR, ISO/IEC 27001\\).\n* **Manage stakeholder relationships**, acting as the primary point of contact for programme\\-related communications.\n* **Promote a culture of security awareness and learning**, encouraging knowledge sharing and professional development within programme teams.\n\n \n\n\n\n\n\n\n**Requirements:**\n-----------------\n\n\n**Qualifications \\& Professional skills**\n\n* Bachelor’s degree in Information Security, Computer Science, Engineering, or related field; Master’s degree or MBA with a cybersecurity focus preferred.\n* Minimum 7 years of experience in programme or project management, with at least 5 years in information security leadership roles.\n* Strong understanding of security frameworks and standards (e.g., ISO/IEC 27001, NIST, COBIT).\n* Proven experience managing complex security programmes such as data protection, identity and access management, incident response, and compliance readiness.\n* Proficiency in project management methodologies (Agile, Scrum, Waterfall) and tools (e.g., JIRA, Microsoft Project).\n* PMP, CISSP, CISM or equivalent certifications preferred.\n* Excellent leadership, stakeholder management, and communication skills.\n* Ability to assess and mitigate risks, manage budgets, and deliver measurable outcomes.\n* Languages: Fluency in English is mandatory. Other European languages are a plus.\n\n **Attitude \\& Interpersonal skills**\n\n* Resilient under pressure and capable of making sound decisions in high\\-stakes environments.\n* Structured and systematic approach to managing multiple priorities.\n* Strong commitment to quality, compliance, and continuous improvement.\n* Positive, results\\-oriented mindset with a focus on delivering value.\n* Team player who fosters collaboration and builds strong relationships across departments.\n* Adaptable to evolving threats, technologies, and regulatory landscapes.\n* Promotes a culture of accountability, professionalism, and learning.\n\n **Why Join Marlink \\& What We Offer:**\n\n* Full\\-time employment contract.\n* Annual performance bonus based on individual and company achievements.\n* Comprehensive medical insurance.\n* A dynamic and collaborative work environment with a strong focus on learning and development.\n* A culture that values open communication, innovation, and teamwork.\n* Opportunities for continuous training and professional growth.\n* Work with an international, diverse, and inclusive team.\n* Office located in the vibrant Technology Business Park in Palma, Spain.\n\n *OmniAccess, as part of the Marlink Group, is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.*\n\n*We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit\\-based selection for every candidate.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759548000","seoName":"information-security-programme-manager-located-in-palma-de-mallorca","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/information-security-programme-manager-located-in-palma-de-mallorca-6384122224998512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4fcc1b11-0675-4e89-8007-bd2e13005b73","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Lead security programs in Palma","Manage compliance & risk mitigation","Promote security culture"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Palma,Islas Baleares","unit":null}]},"addDate":1758759548827,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de Manuela de los Herreros, 12, Platja de Palma, 07610 Can Pastilla, Illes Balears, Spain","infoId":"6384121939277112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office","content":"Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a **Customer Support Agent** for **SIXT ride** with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.\n\n\nCustomer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you!\n\n**YOUR ROLE**\n-------------\n\n\n* Together with the support team, act as the interface between customers and chauffeurs\n* Ensure high\\-quality standards are met and that every customer is safely transported from point A to B\n* Monitor driver punctuality worldwide using our custom\\-developed tools and organize alternatives if necessary\n* Make sure each booked transfer is assigned to the appropriate driver\n* Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic\n* Take care of every customer – celebrity or not\n\n**YOUR SKILLS**\n---------------\n\n\n* Fluency in both **German and English**, with excellent communication skills\n* **Passion for customer service** and a genuine interest in supporting and assisting clients\n* Minimum of **1 year of experience** in a similar customer\\-facing or service\\-oriented role\n* **Proficiency** with MS Office tools and confidence in working with digital systems\n* **Ability** to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday\n* A **proactive, solution\\-oriented mindset** with a strong focus on delivering outstanding customer experiences\n\n**WHAT WE OFFER**\n-----------------\n\n\n* **Work\\-Life Balance.** This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life\n* **Employee Benefits.** Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT\\+, as well as exclusive deals on travel, tech, and lifestyle products\n* **Team Building Activities and International Events.** Be part of engaging team\\-building activities and participate in exciting global corporate events that connect colleagues from all over the world\n* **Professional Growth.** Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment\n\n\nApply now and become part of an international, forward\\-thinking team that’s redefining premium mobility every day. We’re excited to meet you!\n\n\n**Who we are:**\n------------------\n\n\nWe are a leading global provider of mobility services, with revenue of €4.0 billion and approximately 9,000 employees worldwide. Our ONE mobility platform integrates our products SIXT rent (car rental), SIXT share (vehicle sharing), SIXT ride (taxi and chauffeur services), and SIXT\\+ (vehicle subscription), giving our customers access to our fleet of 350,000 vehicles, services from 4,000 partner providers, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries with 2,000 rental stations. At SIXT, customer experience and exceptional customer service are our top priorities. We believe in true entrepreneurial spirit and long\\-term stability, and we align our business strategy with a forward\\-looking vision. Start with us and apply now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759526000","seoName":"german-speaking-customer-support-agent-sixt-ride-m-f-d-100-percent-home-office","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/german-speaking-customer-support-agent-sixt-ride-m-f-d-100-percent-home-office-6384121939277112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"53a3c330-0635-46ef-a432-bf3b537e16e3","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Fully remote position from home","Fluent German and English required","Support customer transfers globally"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Can Pastilla,Illes Balears","unit":null}]},"addDate":1758759526505,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"J27C+C2 Sant Joan, Spain","infoId":"6384121704499312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Contact Center Agent","content":"HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\\-driven, with a customer\\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \\+ data \\+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. \n\nJOB DESCRIPTION:\nWe are looking for Client Operations Executive to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives “Delivering unique holidays to our customers”. We are looking for candidates, who are based in Mallorca.\nRESPONSIBILITIES:* Provide excellent customer service.\n* Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.\n* Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.\n* Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.\n* Act and suggest on improvement opportunities identified during daily work.\n* Negotiating for appropriate compensation / refunds / solutions.\n\n\nPOSITION REQUIREMENTS:* Fluency in English, German, Dutch, Italian or French language \\- written and spoken\n* Knowledge of Spanish language would be an advantage\n* Flexibility to provide support to all members of the Global Support team as and when required.\n* Excellent time management skills with the ability to work well under pressure in a fast paced environment.\n* Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties\n\n\nOffer:* Permanent Contract\n* Full time employment\n* Hybrid working 1 day in the office and 4 days from home\n* Additional Benefits.\n\n \n\nYou will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. 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Then you've come to the right place! We are currently looking for dedicated and communicative agents (m/f/d) for our Customer Service Team for SIXT Share in Spain! If you want to create an unforgettable experience for every customer, then you are welcome to join us on this journey into the future of mobility. We look forward to receiving your application!\n\n**YOUR ROLE**\n-------------\n\n* You will respond to all incoming customer enquiries before, during and after booking by email and telephone\n* You will handle complaints\n* You will collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement\n* You are willing to work shifts, nights, and weekends\n\n**YOUR SKILLS**\n---------------\n\n* You speak fluent German and very good English (level B2 or higher)\n* You have already gained some experience in dealing with customers and excellent service is a matter of course for you\n* You enjoy interacting with partners and customers and have very good communication skills and empathy\n* You can react very quickly to new situations and have good problem analysis and problem\\-solving skills\n* You are confident in using a PC and common software (Microsoft Office)\n\n**WHAT WE OFFER**\n-----------------\n\n\n* **Work\\-Life Balance.** This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life\n* **Employee Benefits.** Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT\\+, as well as exclusive deals on travel, tech, and lifestyle products\n* **Team Building Activities and International Events.** Be part of engaging team\\-building activities and participate in exciting global corporate events that connect colleagues from all over the world\n* **Professional Growth.** Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment\n\n\nApply now and become part of an international, forward\\-thinking team that’s redefining premium mobility every day. We’re excited to meet you!\n\n\n**About us:**\n-------------\n\n\nWe are a globally leading mobility service provider with a revenue of €4\\.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT\\+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top\\-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long\\-term stability and align our corporate strategy with foresight. Get started with us and apply now!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759504000","seoName":"german-speaking-customer-support-agent-sixt-share-m-f-d-100-remote","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/german-speaking-customer-support-agent-sixt-share-m-f-d-100-remote-6384121654233912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9bf72aeb-e83b-467c-959e-bb404f885764","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Fully remote position","Fluent German and B2+ English required","Flexible work hours with shift availability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Can Pastilla,Illes Balears","unit":null}]},"addDate":1758759504237,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Carrer del Balandre, 8, Platja de Palma, 07610 Can Pastilla, Illes Balears, Spain","infoId":"6384121466790712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Success Manager International (all genders)","content":"As Europe’s leading online marketplace for international wines, we connect wine lovers across the continent with our platforms WirWinzer.de, WirWinzer.at, Travino.es, and Travino.it. Since 2010, we have offered not only the largest selection of wines but also top prices, and we are consistently expanding our international strategy in Austria, Italy, France, and Spain. With offices in Munich, Madrid, Verona, and Palma de Mallorca, we are truly present across Europe.\n\nOur success is built on an international team from 7 nations: wine experts, marketing professionals, and software developers who bring passion, creativity, and innovation to life every day. Joining us means more than just a job, it’s an opportunity to contribute your strengths and actively shape the future of online wine retail. Since 2016, we have been part of the publicly listed Hawesko Group, one of Europe’s leading players in premium wine and champagne distribution.\n\nClick here to apply \\-\\-\\> https://hawesko\\-gruppe.dvinci\\-easy.com/en/p/wirwinzer/jobs/61165/customer\\-success\\-manager\\-international\\-all\\-genders\n\n**Your Responsibilities \\- What You’ll Do**\n\n* Provide customer support across phone, email, and other channels, including handling complaints and negotiating discounts.\n* Advise customers on our products and services, offering purchase recommendations.\n* Process orders with care, ensuring smooth handling and accurate follow\\-up.\n* Maintain customer data in our database.\n* Support shipment tracking.\n* Communicate with wineries to ensure seamless order processing.\n\n**Your Profile \\- What You Bring**\n\n* Relevant professional qualification in retail, customer service, or a related field.\n* First experience in sales, order processing, and customer support by phone.\n* Service mindset and enthusiasm for selling.\n* Strong communication skills and organizational talent.\n* Solution\\-oriented and a real team player.\n* Excellent written and spoken German and English \\- Spanish, Italian, or another language would be a plus.\n\n**Your Benefits \\- What We Offer**\n\n* **Work where others go on holiday**: enjoy life on one of Europe’s most beautiful islands with guaranteed sunshine.\n* **International team**: collaborate daily with colleagues from across the globe.\n* **Employee discounts:** exclusive discounts on our wines and additional corporate benefits at partner companies.\n* **Team events on the island**: enjoy regular afterwork gatherings and fun team activities.\n* **Wine tastings**: participate in trainings and tastings within our passionate wine\\-loving team.\n* **Work\\-life balance**: flexible working hours and 23 days of paid annual leave for a healthy balance.\n\n**Ready to Join the WirWinzer Family?**\n\nWe look forward to receiving your application, including your earliest possible start date and salary expectations.\n\n**Your Contact** \nJulia Waterkotte \nHR Business Partner \nTel: \\+49 4122 5043515\n\nJob Type: Full\\-time\n\nWork Location: Hybrid remote in 07610 Palma de Mallorca, Illes Balears provincia","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759489000","seoName":"customer-success-manager-international-all-genders","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-manacor/cate-customer-service-call-center/customer-success-manager-international-all-genders-6384121466790712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bfae1dc7-beba-44cf-92a7-27e67606dc0f","sid":"96a80e5f-6544-4012-b755-4f0f60675e38"},"attrParams":{"summary":null,"highLight":["Work on one of Europe's most beautiful islands","International team collaboration","Employee discounts on wines and partner companies"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Can Pastilla,Illes Balears","unit":null}]},"addDate":1758759489592,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain","infoId":"6384121028121712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Flooring Sales Associate (Wood and Ceramic)","content":"Do you want to be part of a team that feels like family, where learning never stops, and you'll have direct support from your manager while getting the chance to make a real difference for our customers?\n\n\nJoin Brico Depôt!\n\n**What's it like working at Brico Depôt?**\n\n**We're a tight-knit team:** More than just colleagues, we're like a family. We always support each other, through good times and bad. Coming to work feels different when you know you've got constant backup.\n\n**You'll keep learning:** You'll never get stuck. We'll make sure you stay up-to-date and provide tools and training (on products, skills, languages) so you can grow both professionally and personally.\n\n**Variety of tasks and challenges:** There's no room for boredom. From serving customers to solving various challenges, there's always something new to do. You'll learn something new every day.\n\n**Managers are part of the team:** At Brico Depôt, managers are with you every day, and you can speak openly and directly. Here, your ideas matter and you can speak your mind.\n\n**You'll make a difference for customers:** You'll help people with their home projects, and when you see how happy they are thanks to your advice, you'll feel amazing.\n\n**We value your effort:** Your hard work and dedication will be recognized. 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We'll give you the freedom to manage your personal matters your way, as long as your work is done well.\n\n**Stability and security:** You'll enjoy benefits such as medical insurance, on-site physiotherapy, mental wellbeing support, daily fresh fruit, and Wellhub access to stay active.\n\n **What will be your mission?**\n\n\nAt Brico Depôt, your mission will be to act as the bridge between our products and our customers' home improvement needs.\n\n\nThrough personalized assistance and advice, you'll directly contribute to their satisfaction, embodying our purpose of making home improvement accessible to everyone.\n\n\nWe'll provide you with the necessary tools and knowledge to offer effective and creative solutions, ensuring every customer finds exactly what they need to transform their home.\n\n**How will you do it?**\n\n\nIn your role, guided by your Department Manager and working in sync with the team, you'll take on the crucial mission of promoting and maximizing sales in your area. 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