Maintenance and After-Sales Engineer

Description

Position Summary: We are seeking an Engineer to lead and coordinate the After-Sales and Maintenance Department, managing services, optimizing resources, and ensuring customer satisfaction. Key Responsibilities: 1. Lead and coordinate the after-sales and maintenance technical team 2. Incident and fault management, deadline and quality control 3. Professional development and participation in innovation projects At **Tecmelec Electricidad S.L.**, a company specializing in electrical installations, renewable energy, and technical services, we are looking for an **Engineer** to lead and coordinate our **After-Sales and Maintenance Department**. We seek a candidate with strong technical vision and organizational capability, who can manage maintenance and fault repair services, optimize human and material resources, and ensure customer satisfaction. **Main Responsibilities** * **Planning, coordination, and supervision** of the after-sales and maintenance technical team’s work. * **Incident and fault management**, prioritizing and assigning tasks to technicians based on urgency and specialization. * Control of intervention **deadlines, quality, and costs**. * Preparation of **quotations, technical reports, and work orders**. * Supervision of electrical installations: sensors, cameras, LED strips, electric vehicle chargers, outdoor lighting, etc. * Management of departmental **inventory, tools, and materials**. * Direct liaison with customers, suppliers, and technical management. * Ensuring compliance with **electrical regulations and occupational health and safety (PRL)**. **Requirements** * Degree in **Electrical Engineering, Electronics Engineering, or related field** (Bachelor’s or Technical Diploma). * Minimum **3 years’ experience** in electrical maintenance, installations, or after-sales service. * Knowledge of **low-voltage systems, electrical panels, home automation, and electric vehicle chargers**. * Leadership ability and experience managing technical teams. * Proficiency in office software and management systems (ERP or CRM). * Valid driving license (Class B). * Experience in industrial or technical service companies is highly valued. **Offer** * **Permanent contract** and full-time position. * **Competitive remuneration**, commensurate with experience and responsibilities. * Opportunities for professional development and participation in innovation projects. * Immediate integration into a dynamic and growing team. Employment type: Full-time Education: * Diploma/Bachelor’s degree (Preferred) Experience: * Electrical installation maintenance: 2 years (Preferred) * Residential sector: 2 years (Preferred) * Team management: 2 years (Preferred) Work location: On-site employment