Customer Service

Description

We are looking for a proactive, communicative person with a service-oriented mindset to join our team in the customer service area. Your main responsibility will be to ensure personalized customer support through both digital and telephone channels. **Main responsibilities:** * Customer service via email, chat, and telephone. * Resolving inquiries, issues, and order tracking. * Monitoring comments, messages, and reviews on digital platforms. * Collaboration and coordination with other team members on customer service tasks. **Requirements:** * Prior customer service experience will be valued (experience in fashion or e\-commerce sectors is desirable). * Enthusiasm and proactivity will be essential. * Strong writing and spelling skills. * Basic knowledge of customer service tools (WhatsApp/email). * Organizational ability, empathy, and problem-solving skills. **Working conditions:** * Schedule: Part-time (10:00–15:00\). * Work mode: On-site. * Immediate start. * Salary according to collective agreement. Salary: €700.00–€900.00 per month Experience: * Customer service: 1 year (Desirable) Language: * English (Desirable) Work location: On-site position