Night Receptionist

Description

**.bloque\-de\-separacion\-oferta { margin\-top:** 10px; } **Published on:** Aug 26, 2026 **Category:** Hotels **Brand:** Only YOU Hotels **City:** Madrid **Department:** Front Desk/Guest Service/Concierge **Contract Type:** Permanent **.savesearch { margin\-top:** 400px !important; } @media (min\-width: 2000px) { .savesearch { padding\-top: 100px !important; /\* Adjust this value as needed \*/ white\-space: nowrap; } } /\* Apply larger top margin if screen width exceeds 1500px \*/ @media (min\-width: 1400px) { .savesearch { margin\-top: 500px !important; /\* Adjust this value as needed \*/ white\-space: nowrap; } } .columnizedSearchForm { display: none; } /\*.container\-fluid { margin\-top: 900px !important; z\-index: 1; position: absolute; }\*/ .imagen\-banner { border\-radius: 40px; position: absolute; top: 150px; left: 10%; right: 10%; width: calc(100% \- 20%); max\-width: 1800px; height: auto; /\* Let image adjust height automatically \*/ object\-fit: contain; /\* Prevent image distortion \*/ } @media (min\-width: 821px) and (max\-width: 1300px) { .imagen\-banner { border\-radius: 25px; position: absolute; top: 150px; left: 5px; right: 5px; width: calc(100% \- 1%); max\-width: 1800px; height: auto; object\-fit: contain; } .savesearch { margin\-top: 400px !important; white\-space: nowrap; } } @media (min\-width: 600px) and (max\-width: 820px) { .imagen\-banner { border\-radius: 25px; position: absolute; top: 150px; left: 5px; right: 5px; width: calc(100% \- 1%); max\-width: 1800px; height: auto; object\-fit: contain; } .savesearch { margin\-top: 300px !important; white\-space: nowrap; } } @media (max\-width: 600px) { .imagen\-banner { border\-radius: 10px; position: absolute; top: 150px; left: 5px; right: 5px; width: calc(100% \- 1%); max\-width: 1800px; height: auto; object\-fit: contain; } .savesearch { margin\-top: 200px !important; } } Night Receptionist Job Mission Perform, control, and monitor all front desk department tasks professionally and responsibly: organize, direct, and coordinate the work of staff under supervision; direct, supervise, and plan all departmental activities; act as Front Desk Manager in their absence. Profile Requirements Education / Qualifications (specify legal requirements for the role): Bachelor’s Degree in Tourism. Prior experience and knowledge: Minimum 3 years’ experience. High-level English and a third language. Proficiency in Word, Excel, and Hotel Management Software (advanced user level). Main Functions and Responsibilities Handle customer complaints and claims, and resolve them effectively. Plan and allocate human and material resources professionally. Collaborate with the Hotel Director and substitute for them during their absence, exercising the authority delegated by them. Review and maintain up-to-date occupancy and sales records. Carry out assigned tasks promptly, diligently, and securely. Understand the Integrated Policy on Quality, Environment, and Prevention. Be familiar with the company’s general objectives and those specific to the establishment, communicate them to staff, and engage staff in achieving them. Ensure maximum guest satisfaction during their stay. Know hotel facilities and destination details. Participate in regular departmental meetings. Inform management of incidents and updates. Comply with internal regulations and always follow instructions from superiors and professional standards. Understand applicable hygiene and sanitation regulations and APPCC prerequisites relevant to the department. Perform any other duties assigned by the immediate supervisor. Manage and achieve the department’s annual budget, etc. Direct, supervise, and plan all departmental activities and staff under supervision. Communicate rules and instructions issued by the immediate supervisor. Collaborate with management and other departments. Manage and objectively evaluate staff under supervision, following established procedures. Understand, participate in, and involve department staff in the company’s training plans, identify training needs, and propose concrete actions. **.buttontextaeddbb83cc96cea6 a{ border:** 1px solid transparent; } .buttontextaeddbb83cc96cea6 a: focus{ border: 1px dashed \#5B94FF !important; outline: none !important; } All recruitment processes conducted by PALLADIUM HOTEL GROUP comply with current data protection regulations. Your personal data will be processed efficiently, proportionally, and responsibly, strictly adhering to Regulation (EU) 679/2016 General Data Protection Regulation (“GDPR”) and all other applicable legislation. By applying to this job offer, you acknowledge and consent to the processing of your personal data voluntarily provided through this platform. PALLADIUM GESTIÓN S.L.U., as the data controller, will process your data to manage your application and enable participation in recruitment processes across any PALLADIUM HOTEL GROUP company, for pre-contractual measures or for the purpose of entering into an employment contract. As this job offer may be located at any PALLADIUM HOTEL GROUP hotel, your personal data may be shared with the hotel’s owning company and, where applicable, subject to international data transfer. You may review the extended information regarding the processing of your data—including how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability—in the Palladium Talent Privacy Policy.