Description
DESCRIPTION
**Administrative Officer**
At **Zenser**, we are looking for a person to join our team. We specialize in the maintenance and energy management of collective thermal installations.
You will serve as the liaison between our clients and our technical team, managing daily service scheduling, contractual documentation, and customer support.
### **What will you do?**
* Contracts: Prepare, review, and process all client documentation.
* Suppliers: Manage onboarding and daily communication with suppliers.
* Billing: Support monthly closing and invoicing processes.
* Customer support: Answer calls, resolve inquiries, and conduct follow-ups.
* Technical management: Open, track, and close incidents in coordination with technicians; additionally, organize daily routes for our professionals.
### **What do we offer?**
* Immediate incorporation into a **solid and growing company**.
* **Initial and ongoing training** provided by the company.
* Weekly working hours of **26 to 30 hours**.
* Morning shift: 08:30–14:30.
* Afternoon shift: 11:30–17:30.
* Annual gross salary between **€11,000 and €18,000**, depending on experience and qualifications.
* Workplace located at **Miguel Yuste (San Blas\-Canillejas, Madrid)**.
* Job stability and professional development opportunities.
REQUIREMENTS
* Intermediate/advanced Excel skills (pivot tables and formulas).
* Must be unemployed at the time of hiring.
### **We especially value**
* Prior experience in customer service, administration, or service coordination.
* Familiarity with Gesnet.
* Strong organizational and planning abilities.
* Customer orientation and incident resolution capability.
* Attention to detail and ability to manage multiple tasks simultaneously.
* Native or bilingual proficiency in Catalan.
If you are seeking a stable project, a positive work environment, and opportunities for continued professional growth, **we want to meet you**. Send us your application and join Zenser!