TRAINER AND TECHNICAL SUPPORT

Description

Position Summary: We are seeking a proactive and solution-oriented Trainer and Technical Support professional to join a specialized team focused on the diagnosis and technical support of lifting equipment, with emphasis on multi-brand control systems and electronics. Key Highlights: 1. Train and develop technical and office personnel. 2. Diagnosis and technical support for lifting equipment. 3. Focus on multi-brand control systems and applied electronics. At DUPLEX Elevators, we are looking for a Trainer and Technical Support professional to join our Technical Office team at our headquarters. If you are proactive and solution-oriented, eager to join a company in full expansion while maintaining the family-oriented and close-knit spirit of its origins, this is your opportunity! Who Are We? At DUPLEX, we specialize in the maintenance, installation, modernization, and manufacturing of elevators, lifts, stairlifts, escalators, and garage doors. Since our inception, we have maintained a firm commitment to improving people’s quality of life and being a brand that is close to and committed to our customers. With 50 years of experience in the lifting industry, DUPLEX offers a culture and values that will enable your personal and professional development and growth. We operate across 22 provinces in Spain, maintain over 36,000 units, and employ more than 600 professionals. What Will You Do Daily? Train and develop technical and office personnel. Diagnose and provide technical support for all types of incidents involving lifting equipment, with special focus on multi-brand control systems and applied electronics, ensuring technical excellence and safety in every intervention. What Are We Looking For In You? **– Education:** Engineering degree or Higher Vocational Training in Electricity/Electronics with proven experience. – Advanced proficiency in Microsoft Office. – Extensive experience in the lifting industry. **– Specific Knowledge:** Mastery of multi-brand control systems; advanced interpretation of electrical, electronic, and mechanical schematics. – Demonstrable experience delivering technical training. – Excellent communication skills and public speaking ability. What Does DUPLEX Offer You? – Permanent full-time employment contract and job stability. – Flexible compensation plan with tax advantages, including comprehensive medical insurance, meal vouchers, transportation card, and childcare assistance. – Working hours: Monday–Thursday, 8:00–17:30; Friday, 8:00–15:00. – Intensive summer schedule. – Hybrid work model available after six months with the company, allowing one remote workday per week or two remote afternoons. – Immediate integration into a nationally growing company. – Joining a close-knit, family-like team. Where? – Madrid, Community of Madrid.